OSN and Oracle Sales cloud

Can we add people who are external to Fusion application as participants, for e.g. customer, contacts?
Can we add people who are using different Fusion application pillar for e.g. Fusion HCM as participants?
Can we archive and purge conversations?
Can we integrate OSN with other Social Apps?
Is it possible to use any other social app from Sales Cloud in lieu of OSN?

Hello to address the questions below:
Can we add people who are external to Fusion application as participants, for e.g. customer, contacts? - Yes you can complete this one by one through the Admin Consol = https://syosn1xPOD.fs.ap1.oraclecloud.com/adminConsole
Can we add people who are using different Fusion application pillar for e.g. Fusion HCM as participants? - Yes all Fusion Users can access OSN assuming they have access to the record they are viewing.
Can we archive and purge conversations? - Not Automatically as an Admin i normally close these off after communication.
Can we integrate OSN with other Social Apps? - Yes there is now a REST API
Is it possible to use any other social app from Sales Cloud in lieu of OSN? - Perhaps but i wouldn't.
Hope this helps.
Jono

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Abhishek

For outbound invocations from Sales Cloud, how are you invoking the web services today?
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Hi.
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Hello,
My name is Rafael and i need a help,
I will do the test for Oracle sales cloud, but i need to know what to study?
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Hi.
Please review this short video showing you the online logging feature for Application Composer - Groovy. It's very simple and gives you a basic debug capability.
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FA Developer Relations

How to Associate a existing contact to a existing Account using file based import in Oracle sales cloud

How to Associate a existing contact to a existing Account using file based import in Oracle sales cloud

Hello,
You can use this mapping in order to associate contacts with existing Accounts: This will relate the previously imported Contact with an existing Account.
Regards,
Oana

Oracle Mobile Sales Cloud - Alerts

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I'd like additional information other than what is being provided.. what happens after the 30 day trial, what is the cost to use, how does it work, etc.
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When will oracle public cloud be available ????

I have filled the registration at https://cloud.oracle.com/mycloud/f?p=service:home:0
then I was going to hear from them by mail
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well i found this in the "Resources FAQ, Architecture, and Videos" section in the cloud site:
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The Oracle Fusion CRM Cloud Service and Oracle Fusion HCM Cloud Service are currently available. P*lease engage your Oracle sales representative for more information and service access.*
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So I think this answer the questions and live them open in the same time :)
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Queries on Fusion P2P (on cloud) and Oracle GL (on premise) coexistence

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Hi Vladimir,
the clickjacking protection you mentioned is indeed in place, but it is meant to prevent the embedding of Fusion Apps (incl. Sales Cloud) UIs into iFrames.
Your scenario seems to be the other way around: you want to embed content into an iFrame provided by Sales Cloud, right? In that case, the clickjacking protection of the embedded UI served by OBIEE comes into play. And since it's on premises, you hopefully have control over it (though I don't know how you control it since I am not an OBIEE expert). The way I typically test whether a page can be successfully iFramed is by building a very simple static html page hosted on a server somewhere, with its primary content being an iFrame for the desired page.
For further reference, I wrote about iFrame issues on our blog: http://blogs.oracle.com/fadevrel/entry/troubleshooting_embedded_web_content
Hope this helps!
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Fusion Apps Developer Relations
https://blogs.oracle.com/fadevrel

Sales cloud and On premise OBIEE integration

Hello
Customer has Sales cloud and on premise OBIEE 11g and would like to embed OBIEE dashboard to sales cloud customer screen. Simple adding of HTML iframe doesn't work, as I guess clickjacking protection is working. So question is how is possible embed on premise OBIEE dashboard to Sales Cloud. For on priemse Fusion application I found property oracle.adf.view.rich.security.FRAME_BUSTING which switch on or off clickjacking protecton. Is it possible to disable this property on Sales Cloud?
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Hi Vladimir,
the clickjacking protection you mentioned is indeed in place, but it is meant to prevent the embedding of Fusion Apps (incl. Sales Cloud) UIs into iFrames.
Your scenario seems to be the other way around: you want to embed content into an iFrame provided by Sales Cloud, right? In that case, the clickjacking protection of the embedded UI served by OBIEE comes into play. And since it's on premises, you hopefully have control over it (though I don't know how you control it since I am not an OBIEE expert). The way I typically test whether a page can be successfully iFramed is by building a very simple static html page hosted on a server somewhere, with its primary content being an iFrame for the desired page.
For further reference, I wrote about iFrame issues on our blog: http://blogs.oracle.com/fadevrel/entry/troubleshooting_embedded_web_content
Hope this helps!
Oliver
Fusion Apps Developer Relations
https://blogs.oracle.com/fadevrel

Integrating Oracle Fusion Sales Cloud with Oracle Business Intelligence Cloud Service (BICS)

Ever wondered how to integrate Oracle Fusion Sales Cloud with Business Intelligence Cloud Service (BICS) ?
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http://www.ateam-oracle.com/integrating-oracle-fusion-sales-cloud-with-oracle-business-intelligence-cloud-service-bics/

I wouldn't try installing Oracle VM itself on an EC2 instance, as EC2 is essentially Xen itself. Rather, you should just be able to transport existing Oracle VM images to the EC2 cloud. I think this is what you mean, but your opening paragraph is slightly ambiguous. :)
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Hello,
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SQL Developer 4.0.0.13
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Any comment, is very welcome.
P.S. It will be nice to have a "posted date" for each tutorial and perhaps identify the Cloud version that is being explained (the Oracle cloud is growing fast, perhaps the tutorials will be deprecated soon).

Hi Gustavo,
It appears your Service SFTP user was not created correctly. Please contact support and mention the fact that your Service SFTP user appears on Security/Users tab and not on Security/SFTP Users tab.
Vlad

How to do reconciliation for Accounts and Contacts import job in sales cloud

Hello,
We have imported Accounts and Contacts data from Siebel CRM to Sales Cloud using File based import. Looking at the log file we noticed that data successfully imported into sales cloud. Now we want to reconcile it at database level by doing query to make sure that data got correctly populated into respective table and columns.
Could you pls let us know the table name for contact entity where all the related data along with primay field resides so we can verify the correctness of data that got imported.
Appreciated your quick response.
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Try looking in RSA7 and see if there are transactions posted there. If so, maybe you did not use the right parameters in RSA3. Make sure you select Update Mode = D and you select the right Target system.
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BTW, leave the ERDAT selection field blank.
Edited by: Geo on Mar 20, 2008 11:37 AM

Oracle Service Cloud Achieves Federal Risk and Authorization Management Program Provisional Authority to Operate

News Summary
Oracle Service Cloud -- a software-as-a-service (SaaS) solution -- has received a Federal Risk and Authorization Management Program (FedRAMP) moderate provisional Authority to Operate (p-ATO) from the Joint Authorization Board (JAB), comprised of the Chief Information Officers (CIOs) of the U.S. Department of Homeland Security (DHS), U.S. Department of Defense (DOD), and U.S. General Services Administration (GSA).
News Facts
Oracle announced that Oracle Service Cloud -- a software-as-a-service (SaaS) solution -- has received a Federal Risk and Authorization Management Program (FedRAMP) moderate provisional Authority to Operate (p-ATO) from the Joint Authorization Board.
The Oracle Service Cloud is Oracle's premier Software as a Service (SaaS) solution providing the industry's best in class customer service platform for enterprise customers. Oracle customers can deploy Oracle Service Cloud onto a robust, secure infrastructure hosting Oracle's patented customer experience (CX) software applications in an environment accredited to FedRAMP-moderate specifications.
Oracle Service Cloud has been granted a p-ATO by the FedRAMP's Joint Authorization Board (JAB), the primary governance and decision-making body for the FedRAMP program. A JAB p-ATO provides a government wide view for security and stringent review by the JAB Technical Representatives from the DHS, DOD, and GSA. As a result, government customers can save time and money by leveraging Oracle's JAB approval to grant their own authority to operate without having to go through a full certification and accreditation.
The rigorous review of Oracle's environment was completed by an accredited third-party organization at the FedRAMP moderate baseline level, for a SaaS offering using a community deployment model.
Supporting Quotes
"Oracle is very excited to announce the Service Cloud p-ATO as we continue to work towards meeting our public sector customers' demands for a highly secure, robust suite of cloud solutions built for government," Aaron Erickson, Director of Government Innovation, Public Sector North America, Oracle.
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Have you checked the docs? There are some specific docs for enabling security like http://docs.oracle.com/cd/E18941_01/tutorials/jdtut_11r2_29/jdtut_11r2_29.html
which guide you through the process.
Timo

Oracle Sales Analyzer and Financial Analyzer

Hi All,
Where can I download Oracle Sales Analyzer and Oracle Financial Analyzer? Are they part of any module / package?
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Above given information is really helpful especially for newbies who wants to retrieve the multidimensional data from sql 2005.
I would also recommend a book on OLAP and believe me its pretty informative.
The [book is available on Amazon|http://www.amazon.com/Multidimensional-Data-Modeling-Toolkit-Intelligence/dp/0981775306] & you can buy an e-book directly from the publisher by writing [email protected]

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Hi,
We are planning to impment to Oracle Sales module .I want to understand the differneces between Oracle Sales and Sale online Module? I know that Oracle Sales new one.
Sales Online has the Home page where everything can be done.
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Request you to help on this.
Thanks in Advance
Raju
Please mail me to [email protected]

ASF is JTA/JTT based and so follows the logic and process flavours of Telesales - imagine a HTML version of Telesales and you get the picture. ASN is OA Framework and does not follow the logic so strongly.
The main point is that ASF is 10 years old and mature - you have a lot of functionality in standard but very little flexibility (you can't even hide a field). ASN is completely the opposite, you have very little functionality in standard but infinite flexibility because it is OAF based. However, there is less functionality in ASN than there was in ASF and so you will find that you WILL have to develop stuff in ASN that exists as standard in ASF.
We started here with ASF but then there was talk of an R12 upgrade and so we switched to ASN - thjs was painful. However, so little funtionality exists in ASN compared to ASF that we have gone back to ASF, even though it is not shipped with R12. This is an indication of how little there is in ASN compared to ASF.
The biggest differences for us is the lack of personalized searches for sales reps and managers, the other is the crazy reduction in functionality for sales credit at Oppty line level. ASF leaves ASN standing for stuff like this. The personalized searches are returned as tables thus this functionality effectively allow users great power to interrogate AND report their opportunities and leads (they can even export to excel as standard). This level of reporting does not exist in ASN and it is a massive differentiator.
If you go ASN then DO NOT show your client ASF first. They won't believe you when you tell them that ASN is supposed to be the latest version.

OSN and Oracle Sales cloud

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