OSS connectivity SM59 error

Hi experts,
i am facing one issue, Before 7 days we configured oss connectivity ,it was working fine and also SAP support people worked in PRD server.But i checked yesterday it is not working.and also i checked that router is activated,but in SM59 OSS connection test is failed.Please guide me how to do.
The SM59 error is
Logon
Connection Error
Error Details
Error when opening an RFC connection (LB: Hostname or service of the message ser
Error Details
ERROR: *** ERROR ***
Error Details
LOCATION: SAP-Server MIGPRD_MIP_00 on host MIGPRD (wp 1)
Error Details
DETAIL: NiErrSet
Error Details
COMPONENT: NI (network interface)
Error Details
COUNTER: 3
Error Details
MODULE:
Error Details
LINE:
Error Details
RETURN CODE:
Error Details
SUBRC: 0
Error Details
RELEASE: 740
Error Details
TIME: Tue May 20 18:42:13 2014
Error Details
VERSION: 40
regards,
patan.

Hi Thavaheer,
Mostly, this error cam comes if corresponding ip address of Prod hostname, vip is not in the saprouttab for outgoing connections. Please make sure the hosts ips of all application servers are maintained in the router table.
In SM59, Open the properties of SDCC_OSS RFC, special options tab -> Activate RFC trace and perform the connection test.
Collect the dev_rd log from work directory and paste the details here.
Also, from Prod host : telnet <saprouter_server> 3299
Regards,
Ankit

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    Hi h_rankin.
    I recommend uninstalling and reinstalling the drivers and software.  Please follow the steps below to perform the operation:
    1.  Unplug the USB cable from the printer.
     2.  Press the Windows key and 'x'.
     3.  Select 'Control Panel'.
     4.  Select Devices and Printers.  The Devices and Printers window opens.
     5.  In the Devices and Printers window, right click on the MF8000 Series and select 'Remove' to delete the printer.  Delete all of the icons for the MF8050Cn.
     6.  Close the Devices and Printers window then press the Windows key and 'x'.
     7.  Select 'Control Panel'.
     8.  Select 'Programs and Features'.
     9.  Double click on driver to uninstall.  Follow the on screen prompts.  Repeat to uninstall the MF Tool box.
    10.  Restart you computer.
    Once your computer restarts, please follow these steps to download and install the drivers and the MF Toolbox from Canon's web site:
     1.  Visit our web site at: http://www.usa.canon.com.
     2.  After clicking SUPPORT & DRIVERS in the top right corner, select your model in the following manner:
         a.  From the first menu, select CONSUMER & HOME OFFICE.
         b.  From the second menu, select PRINTERS & MULTIFUNCTION.
         c.  From the third menu, select your series, IMAGECLASS SERIES.
         d.  From the fourth menu, click DRIVERS & SOFTWARE under imageCLASS MF8050Cn.
     3.  Click the drop-down arrow and change the operating system to Windows 8 (x64).
     4.  Click on 'DRIVERS', then click on [Windows 64bit] imageCLASS MF8050Cn MF Drivers file. 
     5.  Click on I Agree - Begin Download on the next page.
     6.  When the Save As box comes up, choose Desktop and click Save. 
     7.  Once the download is complete, click on 'I Decline- Go Back' and you will return to the previous page.
     8.  Click on 'SOFTWARE', then click on the [Windows 32bit & 64bit] Tool Box Ver.4.9.1 file.
     9.  Click on I Agree - Begin Download on the next page.
    10.  When the Save As box comes up, choose Desktop and click Save. 
    11.  Once the download is complete, close all windows.
    12.  Double click the [ToolBox_4911mf16_Win_EN.exe ] file on the Desktop.  Follow the prompts to install the MF Toolbox.
    13.  Double click the [MF8050Cn_MFDrivers_W64_us_EN_2.exe] files to decompress them.  A new folder will be created on the Desktop.  The new folder has the same name as the decompressed file.  Double-click the decompressed Setup.exe file to start installation.
    14.  Once that window goes away, connect the USB cable from the MF8050Cn to the computer.  Installation will complete.
    Wait a few minutes then scan a document using the MF Toolbox.
    If you still experience any errors, or need any further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666). 
    Have a good day.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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