OSStatus error -6602

Hey
I'm trying to setup time machine, but every time i try to login i get this error: "OSStatus error -6602"
What does that mean?
Thanks!

Hi, and welcome to the forums.
That's some sort of network configuration problem.
What are you trying to back up to?
Is it a supported destination for Time Machine backups? See #2 in Time Machine - Frequently Asked Questions (or use the link in *User Tips* at the top of this forum), for particulars.

Similar Messages

Time Capsule / Leopard 10.5.8 / Time Machine / Disk can't be opened because the original item can't be found / OSStatus error -6602

Hi,
I'm facing a big issue with Time Machine on my Mac Book running Leopard 10.5.8 (build 9L31a) and my Time Capsule (firmware 7.6.1 (76100.4)).
I have searched a lot (during 3 days !!) to find a solution but no luck !
I have the same syntoms as described by LUNY in this thread: https://discussions.apple.com/message/9364556#9364556
To quickly summarize:
My MacBook was configured to use my Time Capsule as backup disk. Everything went fine during 2 years and then one day I suddently got problems with time machine !
Time Machine was unable to access my Time Capsule. Moreover it was drastically slowing down my MacBook !
So:
1. I stopped Time Machine and tried to change the backup disk: every time I chose my Time Capsule Disk, I got a OSStatus error -6602
2. Then, I tried to access my Time Capsule from the Finder -> slow and then got this message 'Disk can't be opened because the original item can't be found'
3. I searched in the logs for the specific reason and I found:
   - system.log (/var/log) :
      myMacBook kernel[0]: disk0s2: I/O error.
      myMacBook /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[198]: NetworkNode::handleMountCallBack returned -6602 (the same error)
      myMacBook ReportCrash[358]: Saved crashreport to /Library/Logs/CrashReporter/kextload_2012-12-30-112946_myMacBook.crash using uid: 0 gid: 0, euid: 0 egid: 0
   - In CrashReporter (/Library/Logs/CrashReporter/): i see the problem coming from kextload with this exception:
       Exception Type: EXC_BAD_ACCESS (SIGBUS)
       Exception Codes: 0x000000000000000a, 0x000000000122d000
4. I tried to mount the time capsule disk with Terminal (AFP protocol):
   > mount -t afp afp://admin:[email protected]/Data /Volumes/termAFPData/
   result -> mount_afp: AFPMountURL returned error 19, errno is 19
These errors (6602 and 19) are neither documented anywhere nor associated to a clear description of the problem. The only thing I have found is that errno 19 is an IO error -> http://www.opensource.apple.com/source/CarbonHeaders/CarbonHeaders-18.1/MacError s.h
On the other hand, and this is the really weird part of the issue, my time capsule disk works well when I mount it with SMB protocol !!! (Or when I access it with a Windows XP machine).
So, the workaround is: mount -t smbfs //admin:[email protected]/Data /Volumes/termSMBData/
Or, in Finder -> Connect to server and there use the URL: smb://xxx.xxx.xxx.xxx/Data
Not sure what is going on ... but I pretty sure that's a bug and not a hardware problem.
Is there someone who has already found a solution for this kind of behaviour ?
It would avoid me a lot of headaches and improve the support for this kind of problem.
Thanks !!!
Greetz
A Belgian boy

JoBidun wrote:
Thanks a lot for this really quick reply.
When you say: "I would though go back to 7.5.2 firmware." Do you mean a reset to factory default ?
Greetz
NO, your time capsule is running 7.6.1 but it is built with AFP following increased security for LION.. that is not required or available in Leopard.. so there is no point.. it is also not as stable on the older hardware.. at least in my experience.. I have repaired about 200 of the suckers so I do see a few.
When you select firmware update in the airport utility.. hold the option key.. all valid firmware versions for your TC then show up.. not only upgrades.. select 7.5.2 and upgrade to that.
Do a factory reset when you do it is a good idea though.. start off again.
And do reset of TM.. A4 in pondini.
See if it helps.
Oh, the TC will continually complain about needing a firmware update.. turn off automatic checking of updates.. it will still annoy you for fun every few weeks but that is better than daily.

"Operation could not be completed. (OSStatus error -6602.)"

What is this error about? I am trying to use the seagate at home backup harddrive and when i try to back it up to my time machine i get this message "Operation could not be completed. (OSStatus error -6602.)" what do i do?

jjbmmm wrote:
After signing into to NAS server, I get the following error:
Operation could not be completed. (OSStatus error -6602.)
Welcome to Apple's discussion groups.
I haven't reviewed it in detail for accuracy, but you might find useful advice in this post:
http://www.somelifeblog.com/2009/02/fixed-time-machine-backup-to-network.html

Error OSStatus error -6602 on Time Machine

Hello, i've been trying to setup my TM but im getting the error 'OSStatus error -6602'
I have mounted my external drive (FAT32) and everytime that i select it from the Time Machine list of drives it prompts me for a username/password. I enter the same user/password that was used when mounting the drive (that is the same used on the smb admin) and i get the above error. Any ideas what this means? thank you in advanced.

Thank you very much for your quick reply. It is a network drive, and i just switched to mac so apologies if my terminology is not very accurate. I read on some forums that it was possible to use FAT32 on TM. And in order to see that drive it was necessary to set this line on the terminal.
defaults write com.apple.systemspreferences TMShowUnsupportedNetworkVolumes 1
which i did. More strangely it worked for 2 weeks, i was able to backup and see my backups for 2 weeks and then it just failed to backup and now im getting the error mentioned above.
What i refer to 'mount' is connect to server smb://drive which then prompts me for a password and then it appears on the finder. That is the same user/passwd that im using when selecting the drive on the TM.
So am i doing something wrong in here? and if i can only use HFS+ why it worked for some time? again thank you very much for your help.

Time Capsule (OSStatus error -6602.) Cannot choose backup disk

I have no idea what to do next. The wireless connection on my 500 GB Time Capsule works fine. However, a few days ago, I noticed that it was no longer backing up. I tried the usual things (resetting Time Capsule, unplugging Time Capsule, changing my disk name) and even did a full erase. Every single time I try to turn on my Time Machine and select the backup disk, it gives me this error when I enter my password:
Operation could not be completed
(OSStatus error -6602.)
I know I am entering the correct password. I tried to run disk utility but even though I can see my Time Capsule, I cannot verify it. Any thoughts?

I've had this problem since August. Every once in a while I do searches and try different things, but so far nothing has worked. Would love to find the answer to this. I can no longer backup anything even though I've reset the capsule and even wiped out my data and tried to start from scratch.
I finally sprung the $9.99/month for drop box just to have backups. It's ridiculous.
This is about the 5th time I've had issues with the time capsule and had to wipe out my backups.

OSStatus error -6602, when trying to connect to time capsule

OSStatus error -6602, when trying to connect to time capsule for back up.
I am prompted for my
How do I decode the error messages?

The information from a Google search indicates the error is generated when connecting to a PC share. So this may be some kind of error generated by the NAS' operating system. In any event I cannot find such an error number associated with OS X so if it is an OS X error number then it's not publicly documented. I would still think Synology's tech support should be able to help you since it is their device. If they sent you here then they're passing the buck.

HT201250 I am getting a OSStatus error 6602 when I try to use an external back up with Time Machine, anybody out there experience this?

Anyone know what " OSStatus error 6602" is? Trying to set up time machine to an external hard drive

Hello,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
I can't imagine anything TMwise not covered.
But is this a NAS vor Network drive?
https://discussions.apple.com/thread/2061147?threadID=2061147
https://discussions.apple.com/thread/1957969?start=0&tstart=0
I think illegal characters in the Drive's name can do it also.

OSStatus error -6602 when attempting to setup backup

Hello,
I'm trying to connect my computer to a time capsule for backups and getting an error.
OSStatus error -6602
What is this error code telling me?
Thanks!
Michael

michaeljanzen wrote:
I'm trying to connect my computer to a time capsule for backups and getting an error.
OSStatus error -6602
What is this error code telling me?
Try the advice in this thread.
If that doesn't help, try a Web search for "OSStatus error 6602" (without the quotes). Do NOT put a hyphen before 6602. What would cause anything with 6602 in it to be excluded.

Receiving error (OSStatus error -6602.) setting up time machine on NAS

I have a Macbook Air and a 1TB WD My Worldbook and have been unable to setup time machine for backups, I keep receiving the following error - Operation could not be completed. (OSStatus error -6602.) It is connected to my airport extreme - dual band any thoughts on what I need to do to get this to work. I had to uninstall itunes 10 and downgrade to 9.2.1 so I can see my shared folder and what saved me was that I manually copied my itunes library to the network drive.
I am new to Macs and know tech basics so please be gentle.
Thanks for any insight.
mzbeta

I had the same problem. WD does indeed support Time Machine set up on the WD World.
The acrobat file walking you through the 15 second set up [hurrah] can be found here: http://www.wdc.com/wdproducts/updates/?family=mbworld [click on the user guide link to download].
My problem was that I was trying to login using my user name rather than the wd_backup that is required via Time Machine.... did not read the set up instructions very carefully.

On my Time Capsule what is OSStatus error -6602

Trying to do a back up update and I received the error-
OSStatus error -6602
I can't find it in the support group community.
What does it mean and how can I fix it.
My time capsule won't let me back up anymore... :-(

Run a repair..
See https://discussions.apple.com/thread/2286812?start=0&tstart=0

Remote backup to Free Agent Drive: OSStatus error -6602 ??

Reposted with minor edits from the Leopard section...
We are trying to back up our desktop Macs to a Seagate Free Agent disk locally attached to a Mac Pro running Mac OS X Server v.10.5.5. The desktop nodes are all iMacs running 10.5.6. When we try to set up Time Machine to use the remote disk, we get an error "Operation could not be completed. OSStatus error -6602"
We get the same error on 3 different nodes whether the disk is shared or NFS mounted. It is not that the Free Agent drive is in power saving shutdown as we have seen this error whilst Time Machine running locally on the Mac Pro was backing up to it. That backup, BTW, was successful.
At this point I wonder if this is some incompatibility with the Seagate firmware. Has anyone else encountered this problem? A quick Google search on the error code turns up scant information -- perhaps something to do with permissions, the details of which I'm not too familiar on Macs.

I may have found a solution... if I connect to the server from the remote machine I see the backup volume with a -1 appended to its name. If I first open that volume from the Finder and then try to set up TM, I can select the Backups-1 volume, authenticate as myself, and TM will back up to that volume. I'm not sure yet whether the connection has to be kept open somehow for unattended backups to work.

Error -6602 when trying to assign backup drive

get this error when I try to mount my Synology DS207 drive.
Operation could not be completed. (OSStatus error -6602.)
any idea why?

The information from a Google search indicates the error is generated when connecting to a PC share. So this may be some kind of error generated by the NAS' operating system. In any event I cannot find such an error number associated with OS X so if it is an OS X error number then it's not publicly documented. I would still think Synology's tech support should be able to help you since it is their device. If they sent you here then they're passing the buck.

How can I resolve OSStatus Error 13 on Time Machine when connecting to Time Capsule on Lion?

This is a semi-rhetorical question: I have now resolved this for my own setup, However, there was very little information on this error in the fora, so I thought I would post my experience with getting a Time Capsule (2TB, 3rd edition) to work on OS X Lion after the AFP/NAS debacle.
Background
My third party LaCie Big Disk Network* NAS died when Lion came out.
I could access neither Time Machine nor the drive through Finder.
The excellent thread on "Lion: Connecting to legacy (pre-Lion) AFP services - and Mac OS X (server)" (https://discussions.apple.com/thread/3258472?start=0&tstart=0) allowed me to access the drive via Finder to save my files but, of course, Time Machine was still broken. That guide showed you how to lift security restrictions on AFP shares.
For reasons explained below [disclaimer: rant follows] I decided to ditch the LaCie and purchased a Time Capsule.
The Problem
Time Capsule connected via DSL to the net and set up a wifi network with a green light.
The "Data" mount for Time Machine was visible in Time Machine, but trying to access it showed the following error:
The operation couldn’t be completed. (OSStatus error 13)
Trying to open the share in Finder using the appropriate credentials showed:
The operation cannot be completed because the original item for "Data" can't be found
Things that didn't work
Turning lots of things on and off
Resetting the DSL modem, the router (Time Capsule), the computer
Repairing permissions
What DID work
Undoing the modifications made during the process of mounting the old LaCie NAS
To do this, open Terminal and enter:
sudo -s
chmod o+w /Library/Preferences
cd /Library/Preferences/
rm com.apple.AppleShareClient.plist*
(from https://discussions.apple.com/thread/3258472?start=0&tstart=0)
Then restart your computer.
This worked for me. I don't UNDERSTAND any of why this did or didn't affect the computer, so please don't ask me to explain how it worked or what else to try. I thought I would just put this out there for knowledge.
* LaCie have really got my goat. Unlike other manufacturers who seem to be trying to provide support for their drives (Western Digital MyBook), LaCie have stated outright that they will not be providing any updates for their Big Disk Network. This is a hard drive they describe as a "Professional NAS", though I can't think of many professions where £200 backups need to be replaced every two years to keep abreast of security updates. In their defence, the drive is no longer manufactured… but, IMHO, I don't see that as sufficient reason to abandon all support or updates immediately. Boo! On the upside, loving my shiny new refurb Time Capsule.

Our true genius died a little while ago.
But up to Mountain Lion he has tones of info ..
http://pondini.org/TM/Troubleshooting.html
Try some of the section C solutions.
It is more than likely network.
BUT do the following.
1. Install the widget A1
2. Reset TM, A4
3. Verify the backup, A5
4. Reboot the whole network and restart it in order.. modem.. TC.. MB Air.
No luck to this point.
Tell us exactly what OS you have.
The worst possible is Mavericks. If you are trying to connect to old backups after an upgrade it is hopeless.
I recommend you start over.
Simply wipe the TC and start afresh.
Manually mount the TC disk in Mavericks so you are sure it is working. Tell us if you run into trouble.
Most important.. in wireless network preferences are you running ipv6 in link-local mode.

The operation could not be completed. (osstatus error 2.)

I have 3 bufallo network storage devised. One of which I want to use for time machine back ups. Unfortunately when I select the drive to use as the back up I get the error 'Time Machine can't access the back up disk "time machine". The operation couldnt be completed. (OSStatus error 2.)"
I use the administrator name and password but still get the error.
Any ideas?

it is rare on these forums to not get a response quickly. If no one can help with the direct question, what alternatives do I have for help?
I'm guessing I could always call apple for help, but anyone know how much that would cost?
Thanks

Error message: The operation couldn't be completed. (OSStatus error -43.)

I've been using TeleChart 2000 for a couple of weeks with no problem. Then over the weekend it disappeared from my dock and wouldn't stay in the dock even though I selected "keep in dock." At least I could still open it by going to the "downloads" folder. Now today, when I tried to open it after using it earlier in the day, I got this message: The operation couldn’t be completed. (OSStatus error -43.)
Anyone know how to fix this?
MJ

I took a quick look at http://www.welovemacs.com/whdoalltherc.html which list many error codes, Error 43 appears to be a file not found error.

OSStatus error -6602

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