OSX 10.8.2, Software opens in App  Store

Having problems with iPhone also but OSX 10.8.2; Software Update opening to App Store is strange? Any Idears/ Thanks. Mlw

If you click Software Update from your Apple menu that will automatically open the App Store.
That's where your updates are downloaded from using Lion or Mountain Lion.
If you are trying to update your iPhone, tap Settings > General > Software Update

Similar Messages

  • Software update won't open, or App Store, and Mail won't let me select messages.

    Hello,
    Moutain Lion is playing up on my machine. Software update won't open, or App Store, and Mail won't let me select messages. Everything else takes at least 20 seconds to open fully.
    Any ideas on what to do here?
    Cheers,
    George
    Spec:
    Processor  3.4 GHz Intel Core i7
    Memory  12 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6970M 2048 MB
    Serial Number  DGKGG1HTDHJW
    Software  OS X 10.9 (13A603)

    Okay no worries, can't find where to delete this post...

  • After OSX Mavericks update I now can't open the App store

    Upgraded to the new Mavericks OS however when i try to open the App store as well as a few other apps fail to load at all.
    Any advice would be appreciated.
    Thanks
    Tom

    If you haven't solved this yet, try re-installing the OS. If you have solved it, please share how you fixed it.
    Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions. Then reinstall the OS.
    OS X Recovery
    OS X Recovery (2)

  • TS2771 my ipod touch 4th gen is connected to wifi and will not open the app store or any of my social media apps i am logged in to itunes so i have no idea why its not letting me use app store itunes or any social media

    My Ipod Touch 4th Generation is connected to wi-fi and will not open the app store.  Says it cannot connect to iTunes Store.  I can get on the internet but for some reason it won't connect to the app store or the Software Updates.

    Can't connect to the iTunes Store
    For the socal sites, are y using a home network?
    Did it work before?
    Some work networks block sits like social sites.

  • After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc

    Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • How do small companies / non-profits purchase software from the app store?

    Hello, I have asked this question to a few Apple Business reps and I seem to get conflicting answers depending on the person I talking to. 
    I work in the I.T. department for a large non-proffit.  We are no stranger to purchasing Apple computers, phones and iPads.  But we are running in to much confusion when it comes to the purchasing and specifically the licensing of Apple Software from the App Store.  For years we have worked with Microsoft and Adobe and have found their licensing (especially for our "one-off" purchases) to be quite helpful.  Each time a user requests a software title, we order it and it is put into our licensing account and is charged to our I.T. credit card.  Accounting has a clear papertrail to follow as to which department gets "billed" for the purchase and everyone is happy. 
    However, with Apple, and the App Store, there is no such program for the type of "one-off" purchases we do.  Sure, there is an "Enterprise" Volume Licensing solution, but the minimum purchase quantity for software licenses is 20.  Most of our requests come in as 1 - 5 copies of a software title.  So, Apple's solution to us has been to create a separate Apple ID for each purchase.  This worked OK until we got up to 5 Apple IDs on one credit card.  This led to yet another phone call to Apple and having them tell me that you can only associate 5 Apple IDs to one credit card... their solution? "Just open up a new credit card for every 5 licenses that you need".  That solution is absolutely impossible for our accounting department.  I called Apple back to see if I could talk to another business rep.  That individual informed me that the only way to get around this is to just purchase pre-paid iTunes gift cards and associate 5 Apple ID's to each one that we buy, then just keep track of them with an Excel sheet.  Again, this is an accounting nightmare.  What happens when there is money left over on a card? ($5 that is unused may seem trivial, but that ads up!)
    Anyway, I'm hoping that somebody has found a decent solution to this, and I REALLY hope that Apple gets their volume licensing program together.  They boast about being ready for the corporate world, yet they still have "solutions" in place that require end users to go out and buy iTunes gift cards just to make sure they remain in software compliance????

    Oooookay...
    I realized that both the iPhoto 9.3.2 and iMove9.0.7 updates are in .dmg format (disk image) up on the support downloads site.  So I downloaded them, and applied the iPhoto update (using ARD), which (supposedly) succeeded.  Then I tried the iMovie update, and I got the message:  "iMovie9.0.7Update.pkg" could not be installed.  Error message: "The version of iMovie installed on this Mac must be updated through the Mac App Store.  Check the Mac App Store to see if an update is available."
    Well, first of all, the iMovie update is over a GB, and no, I'm not going to go walk around to 64 machines and download 64 GBs of network traffic so that each machine can have its own personal special download of the update.  The one update.  To be repeated with every update.  That's what ARD is for!
    AND the iPhoto update which supposedly succeeded didn't apparently get applied -- the App Store still shows the update as being needed, and launching the app and doing an "About" says that it's at version 9.3 (650.39).
    If I were to create an apple ID for the  company, can I attach that one apple ID to all 64 of the macs that the company owns?
    Is there any way to update AppStore software without an apple ID tied to the machine?  Is there some problem with App Store software licensing?  Is it legal to use the software in a business?  Is that why the software is quarantined away from these machines?  Can it only be sold to an individual employee, and if an employee attaches his/her personal apple ID to a company-owned machine is it even legal to use the software commercially?

  • TS1424 I am unable to open the Apps store. Any suggestions as to what the problem might be?

    I am unable to open the Apps store. Any suggestions as to what the problem might be?

    Hi Helen5012,
    When troubleshooting iTunes Store connection issues, the following articles provides the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • After updating to Yosemite, following apps not opening. App Store, Mail, Contacts, Calendars... About the Mac

    After updating to Yosemite, following apps not opening.
    App Store
    Mail
    Contacts
    Calendars
    Reminders
    Maps
    Preview
    About the Mac
    I recently updated to Yosemite and now I am having problems with the above mentioned apps, not opening at all.
    I am unable to check to which version its update to, or even update to next version.

    You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.   
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon, usually with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
    *The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • Unable to update any software via the App store.

    OSX Yosemite
    Version 10.10
    iMac Mid 2010
    Please help
    i get an error return whenever i attempt to update software via the App Store as per screen shot below:
    Thanks in advance for any help you can give.

    FYI, I got a response from this department telling me the following:
    Please bear with me, Joel - being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide on the tech side of things.
    She went on to say, "for this issue, you need to call our AppleCare technical support team."  Because my MacBook is a couple years old, I don't qualify for free AppleCare support.  So, I'm hoping the community might still be able to help me out here.

  • When I go to update my software using the app store download, it always asks for the previous user's ID, not mine.  Please help!

    When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges).  I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here.  It always shows me a greyed out ID of my IT.  How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password.  I reset it, but it did not change the problem.  Can someone help me?

    It's not an ID problem, it's an ownership problem.
    When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
    It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

  • What is the proper way to open the app store  for ios

    Using Air3.1 to develope a game.
    I want to have links on my main menu which will open the iOS app store for a specific application.
    The only way I have found to do this is by opening a url "http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=<THEAPPIDHERE>&mt=8"
    However, while this does work, so to speak, when I try to go back to the application, it starts up as if it had crashed... and it does several "redirects" before it get's where it is eventually going.
    Is there a better/proper way to open the app store?
    Cheers
    dave

    Read this page, especially the later examples:
    http://bjango.com/articles/ituneslinks/

  • My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

    My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

    Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store.  Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
    Rob

  • I can't open the app store, safari the mail app, youtube app and the maps app. they try to open then close very quickly. what can I do?

    I can't open the app store, safari the mail app, youtube app and the maps app. they try to open then close very quickly. what can I do?

    Try downloading another app - any free app - that seems to reset something and the apps may start working again. Try that first. If that doesnt work, try these steps
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Close all apps. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Mavericks won't open preview, app store, stickies

    Hi,
    I accidentally used Clean My Mac and forgot how it erases applications.   Anyways, I would like to use preview and can't.
    I'd really like to download Yosemite but can't open the App store.  No, I didn't do time machine.  And switching user accounts doesn't help either.
    Any ideas?
    many thanks,
    Mike

    Backup first because you never know what might happen.
    Boot into Recovery and Reinstall OS X.
    OS X: About OS X Recovery - Apple Support
    That should replace the lost parts and should not damage any of your files.

  • I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

    I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

    Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
    (123935)

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