OSX 10.8.4 and Quicktime 10.2

I just downloaded a .mov file. When I try to open it I get the error message "the file could not be opened. The movies file format isn't recognized" . Any suggestions?

For a video to be playable in Quicktime, it needs to be a compatible file format (which a .mov file is) and the correct codec.
You can find the Quicktime compatible codecs here: http://support.apple.com/kb/ht3775
You can also get info on your .mov file (right click on the file and click Get info) and look at the More Info section to see what the codec is and if is in the list of compatible codecs for Quicktime.
If your file is not a compatible codec, you will need to convert it using a video conversion software.

Similar Messages

Update OSX 10.4.7 and Quicktime 7.1.2 Quicktime will not work anymore

After updating to osx 10.4.7 and Quicktime 7.1.2, Quicktime crashes everytimee it is opened. Safari crashes when any page containing a quicktime movie is open and system preferences crashes when trying to access the quicktime preferences.
The only time Quicktime has worked is when I booted in Safeboot. I previously had quicktime pro and the crash logs seem to indicate a crash when trying to license quicktime. I have trashed all preferences related to quicktime, run disk utility and applejack. removed all 3rd party extensions and statup items, and tried to delete the registration number for quicktime but it kept resetting itself to automatic. No avail.
Other programs I have installed on this computer are Final Cut Pro 5.0.4, and Kona2, and ajaIO.
Any suggestions on getting quicktime to run again.
you can see my latest crash report at
http://forums.macosxhints.com/showthread.php?t=58865&page=2

hi chica chic--
what kind of install did you do? did you archive, or erase and install? was the screen problem there the second time before you did the update?? i would run the apple hardware test to see what it says. you can do this by putting in your install dvd for tiger and starting up holding the d key. take the full test instead of quick test. i would also try resetting the pmu on your macbook pro. this article http://docs.info.apple.com/article.html?artnum=303319 describes the procedure and gives some info about it. best of luck. [ 8 ) ]

Does iChat 2.1 on OSX 10.3.9 and Quicktime 7.03 player support H. 264 compr

Hi
Do both parties in a video iChat get high quality H. 264 compression based on the following configuration?
- my Mac: iChat 2.1, OSX 10.3.9 and quick time player 7.03
- other mac: ichat 3.0, OSX 10.4.x and quick time player 7.03
Thanks
LH5

If both parties have Quicktime 7 then then will use the H264 codec as first choice. There are some situations when it will drop back to H263 (But hardly worth mentioning as it involves problems with Quicktime hat can be solved with a reinstall of Quicktime).
It does not matter which iChat they are on just the Quicktime bit.
Ralph

ITunes 10.6.3, OSX 10.5.8 and Quicktime 7.5.5

itunes 10.6.3 will not start under osx 10.5.8 unless Quicktime 7.5.5 or newer is installed. But apple.com will not let me download that version. Anybody with the same problem?

Here's a link to the QuickTime for Leopard 7.7 installer:
http://support.apple.com/kb/DL761

On OXS 10.8.2, difference between Quicktime and Quicktime 7 Pro ?

I just bought Quicktime 7 Pro however having a hardtime activating and getting it to work. Before buying it, I noticed the default install of OSX 10.8.2 had a Quicktime player. However, to get Quciktime 7 Pro, I read somewhere that I needed to install Quicktime 7, then plug in the registration code.
So after purchasing, I downloaded Quicktime 7. I could see the Quicktime Pro items in its menu ( with "HD" prefixes). I then went into the registration window and plugged in my name and code - exactly as shown on the store receipt - nothing happens. The Registration popup window shows a Quicktime Pro logo, but all the menu items for Quicktime Pro has disappeared. The menu items looks exatly like the old quicktime 7! with no new items.
Did I miss something?
What is the difference between the Quicktime Player installed by default with OSX 10.8.2 and Quicktime 7?

The menu items looks exatly like the old quicktime 7! with no new items.
No new menu options are added by keying QT 7 for "Pro" use. However, some options that were previously unaccessible (grayed out) will now be accessible. For instance, can you now open the "Properties" window (under the "Windows" menu) when a file is loaded in the QT 7 player app? If so, then the app is correctly keyed for "Pro" use.
Did I miss something?
Hard to say without actually seeing your system. Did you follow the instructions listed under the "Additional Information" heading on this web page?
What is the difference between the Quicktime Player installed by default with OSX 10.8.2 and Quicktime 7?
QT X is Apple's attemt to modernize QT by completely rewriting it to make better use of newer and more efficient video tecnologies—unfortunately, at the cost of compatibility with "legacy" video technologies and editing features developed over a two decade period of QT evolution. As such, QT X is still in its infancy and, on the one hand, still lacks many of the features and capabilities now taken for granted in QT 7 Pro (like layer compositing of content at the track level), and, on the other, adding new features (like the playback of "transport stream" files or native support for MPEG-2 GOP and AC3 content) which are not possible in QT 7.

Applescript and quicktime

Hi,
I am new to AppleScript.
I am trying to create a script that runs an automated "speakers corner".
I am using an iMac with built-in EyeSight camera, OSX 10.6.8 and QuickTime X.
The problem that I am having is in finishing the script.
I want the user to be able to end the video recording by pushing a button, but if the user does not end the recording, I want it to automatically stop/save/quit after 5 minutes.
I have been able to get it to automatically stop/save/quit after the 5 minutes, but have not been able to get it to save & quit if the user stops the recording.
Any help would be greatly appreciated.
Thanks.
tell application "QuickTime Player"
activate
close every window
          set recording to false -- Don't think this is doing what I want it to...
new movie recording
          tell application "System Events" to keystroke "f" using command down
delay 2
          start document "movie recording"
          if recording = false then -- This is the part that does not work
       save
       quit -- End part that doesn't work
          else
                         try
                                        delay 300
                                        stop document "movie recording"
            save
            quit
                         end try
          end if
end tell

Camelot,
How can I poll the duration to see if it is increasing? While it may be a poor solution, given the limited options in QuickTime, this may be the only option.
I seem to have everything else working now and have modified my code as below.
tell application "QuickTime Player"
activate
close every window
new movie recording
present document 1
delay 2
start document 1
          repeat 299 times
                    if document 1 is not playing then
save
quit
                              exit repeat
                    else
                              delay 1
                    end if
          end repeat
          try
stop document 1
save
quit
          end try
end tell
Any more help would be greatly appreciated.
Thanks.

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

HT1338 OSX 10.4.11 update quicktime. Browser says out of date. Updater says up-to-date. Is this version no longer supported. How to update QuickTime and Java then?

OSX 10.4.11 Updates to QuickTime and Java.
Browser says out of date. Updater says up-to-date. Is this version no longer supported?
How can I update QuickTime and Java then without upgarding? I wish to keep a back channel to OS9

Mac OS X Tiger was discontinued years ago, and if Software Update doesn't detect any new update, it's because you are running the latest Java and QuickTime version for Tiger.
Apart from that, I see that you have a G5, so the most recent Mac OS X version you can use is Mac OS X Leopard, another version that it's (or it's going to be) discontinued soon. PowerPC support is completely dead now, and if you want the most recent QuickTime and Java versions, you will need a Intel-based Mac with OS X Lion or Mountain Lion, that have got the latest Java 6 versions and they are compatible with Java 7

Issues with OSX snow leopard and quicktime

I recently installed snow leopard and quicktime x does not play avi files. I've tried the perian patch but it won't install on my computer. Everything goes accordingly but when I go to the perian pref panel it says not installed. I click the manual install button and nothing happens. Any ideas?

Remove the Perian prefPane from /Library/PreferencePanes/, download the latest version, and try installing it. If still no go, try VLC.

Applications won't open after update to iTunes and QuickTime

I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
I'm in a real fix here. Any suggestions?
Thanks,
Ray
G5 Mac OS X (10.3.9) )
G5 Mac OS X (10.3.9)

I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

Mountain Lion, Perian and Quicktime 7.6.6 - no audio

I used to play and burn .AVI files with Quicktime, Mac OSX Lion and Perian. But with Mountain Lion, its all broken now !
I have installed Quicktime Player 7.6.6 (in the Utilties folder) and Perian - and I can now get video with an .AVI file, but no audio. Any solutions or suggestions to get my audio back? Has it got something to do a wrong plug-in or something. Or will is just stay broken because of Mountain Lion?
Thanks, Fox

I read that Quicktime Pro can play 'some' .AVI files - do you think it might be worth a shot for me to upgrade to the QT Pro version?
Not if you are only interested in playback issues. QT 7 Pro does not add any new codecs—just allows you to access conversion and editing feature, many of which are already available via MPEG Streamclip or GarageBand. On the other hand, if you want to edite file content at the track level or composite various types of content, then purchasing a "Pro" key is an inexpensive way to add such editing features as long as you know how to use them.
Thanks for your reply Jon, but I'm not svavy enough to answer the "container" info you are asking about, and also it was a file passed onto to me sometime ago.
In most cases, the file extension tells you what kind of a file container the data is contained in. In the case of AVI, it means the data is interleaved to maintain audio/video synchronization. Unfortunately, there are dozens of audio and dozens of video codecs that can be used in the container in hundreds of different combinations. Basically, in order to play a AVI file, your system must be configured with the same codecs used to create the original file. In addition, the latest versions of the QT X player must be programmed to expect these codec combinations in the container used. For example, the QT X player can normally play MPEG-2/AC3 files in an MPEG, MPG, or TS container, but will refuse to play the same content if it is in a VOB fil container.
Thus, one of the first steps in playing AVI content is to determine what audio and video codecs were used to create the AVI file. Then you must determine if the required codecs are, in fact, installed on your system. Even then, the file may only be playable in one or the other QT players compatible with your current OS. If a file will open in the QT X or QT 7 players, then all you need to do is open the "Inspector" window to determine which audio and/or video codecs were used to create your AVI file. And, if a file will not open in one of the QT players, then you usually open the Finder "Info" window to learn more about the codecs. Other options for learning more about a file that will not open in QT players would be to open the file in a third-party media player that has its own codec support embedded in the app itself. The free VLC media player is often recommended here. Another option would be to use a dedicated app to analyze file content. One such app would be the free MediaInfo app.
Once you know what codecs were used to create the AVI and determine that playback support is not available on your system, you can then try performing a Google search to see if the missing codec is even available for the Mac platform. All will not be available. Basically, AVI is a "legacy" file first introduced by Microsoft in November of 1992—two decades ago. Unfortunately, many of the most common codecs used with this file container are also "legacy" compression formats which are gradually being phased out under QT X. Thus, you may or may not be able to locate, download, and install the required codec for QT playback.
In addition, the AVI file container is showing its age due limitations on the data that can be used in it. While patches and fixes have been used to delay the demise of this file container, it is getting harder and harder for players to maintain total and reliable compatibility with latest media compression formats which have evolved/changed over the last decade or more modern file containers specifically designed to support these changes. The main problem here is that the AVI file container has become so popular by PC/Windows users that most now resist any change which, in turn, perpetuates the use of this outdated file type still further without good reason.
I can say that the file would not play using Lion and Quicktime until I installed Perian, and thereafter it played on my iMac (in Quicktime player and MPEG Streamclip) and burned with iDVD normally. But when I upgraded to Mountain Lion - it all went south again! I've installed an older version of Quicktime player (7.6.6) into Utilities folder and re-istalled Perian - and I only get video without audio.
QT 7 v7.6.6 is the only classic version of the QT player that is compatible with Mountain Lion, Lion, and current version of Snow Leopard OS. If the audio was supported under Lion, then chances are good that it should still be compatible under Mountain Lion assuming the proper support is available. Reccomend you either post the "Inspector" window information or post a sample file for examination on my Mountain Lion iMac system.

ITunes and Quicktime downgrading...

Hi there... I have a G4 and am using OSX 10.3.9. This is my Pro-Tools computer as I have an older version of ProTools that doesn't run on 10.4 or upwards.
So... The story so far. I updated my computer with the more recent versions of iTunes and Quicktime (from iTunes 6.0.3 & Quicktime 6.5), as I was advised by a "friend" to do this. However, it turns out that the new versions don't work with OSX 10.3.9. So I was then advised by the same "friend" to delete (don't ask, as I'm still not sure who's pulling my strings) these recent versions of QuickTime and iTunes from my applications folder and to delete all the preferences associated with them, which I've now done.
We then located the old versions that we were originally using i.e. iTunes 6.0.3 and Quicktime 6.5 and have been trying to reinstall these... But with little success.
So my questions are:
Do I need to do an "Archive and Install" from the original OSX 10.3 disks?
OR do I need to "Archive and Install" using the original OSX 10.1.3 disks?
Also, during an "Archive and Install", are all my files safe i.e. they won't vanish (we have an album's worth of material on there that the record label are expecting us to give them very soon)?
If the above fails...
Is there anyway of simply installing the older versions of iTunes and Quicktime from web links?
Yours hopefully!!!
Karl

Go to - http://www.oldapps.com/downloadiTunesmac.php - to d/l your choice of iTunes.
Go to HD>Library>Receipts - remove the receipt iTunesX.pkg to the trash - you should now be able to install iTunes.
Have a b/u of your critical data before you do any 'archive/install' which I cannot see is necessary. Your friend appears to be steering you in directions that is causing you problems.
Why would you even consider doing a 'archive/install' from the 10.1.3 disk?
I am not sure about QT - however you can remove the QT receipt and see if that helps.
MJ

Upgraded iTunes and Quicktime now whole puter not working

I just upgraded iTunes and Quicktime for OSX 10.4, now after a restart i finder just keeps flashing, on and off and i cant open anything. Need help to fix or go bak to old versions?

thanks sarah, but the disk didnt work. i get to verifying my main drive and it comes back with:
First Aid Failed
Disk Utility stopped verifying "***" because the following error was encountered:
The underlying task reported failure on exit
and in the first aid window it says:
Volume Bit Map needs minor repair
Checking volume **** needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
I try to repair disk anyway but says the same thing on trying to do that?? any suggestions anyone?
Could i get the update for 10.4.8 and put on a disk to upgrade the OS from booting from the CD or from terminal mode? Does anyone think this could fix the prob?

Imovie problems with itunes 6.0 and quicktime 7.0.3

Help, I have two imovies that I have not viewed for a couple of months, they were originally made when I had itunes 4.7. I am trying to get them into idvd so I can send them off to family. Since I upgraded to itunes 6.0, the movies would not play any purchased music without security password etc. After reading the threads here I downloaded quicktime 7.0.3, that solved the music password issue but now the movies are choppy, freeze up and the music sticks. I also read some threads about changing some of the cache settings in quicktime preferences. So far nothing has worked. I'm on an ibook g4 with osx 10.3.9.

Welcome to the discussions.
I quote Steve Summers1:
I found out that since I had done an upgrade install of Tiger, I still had old versions of QuickTime components in my /Users/~/Library/QuickTime/ folder. These had the same names as the new QuickTime 7 components which were in the /System/Library/QuickTime/ folder. QuickTime was trying to load the old components from my user library into the new QuickTime application.
I deleted the old ones from the user location, along with some of the really old (circa 2002) non-competing components which were still in there. Then I restarted, just for good measure.
My error messages went away, and QuickTime 7 is working as it should.
I quote Karl Petersen:
Some people have reported smoother playback after resetting QuickTime preferences. (Yes QuickTime, not iMovie.) To do that quit iMovie, open System Preferences and click on the QuickTime icon. Change something (anything). Close System Preferences. Re-launch iMovie HD.

OSX 10.8.4 and Quicktime 10.2

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