OSX & Blackberry Connection Problem
Hi,
My blackberry and mac have always connected just fine, the other day i installed the new OSX snow leopard on and my black berry was still connected fine, however i didn't have any software to sync my address book so i downloaded blackberry desktop software from here (http://us.blackberry.com/apps-software/desktop/desktop_mac.jsp) and once it was installed my blackberry dissapeared from my comptures device list and i havent been able to make it re connect. I tried uninstalling the software,
I also tried options-media card-enable mass storage but it still says 'yes when connected', still nothing though. Any ideas?
Thank you
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Step 1:
com.Logitech.Control Center.HID
com.Cycling74.driver.Soundflower (1.5.2)
Step 2:
com.craigshopper.GNTPClientService
com.quark.quarkupdate
com.microsoft.office.licensing.helper
com.eskapelabs.MyTVScheduler
com.bombich.ccc
com.barebones.textwrangler
com.barebones.authd
com.adobe.versioncueCS3
com.adobe.SwitchBoard
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com.wacom.pentablet
com.Logitech.Control
com.adobe.CS5ServiceManager
com.xerox.printback.daemon
com.google.keystone.user.agent
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AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
ApplicationEnhancer.framework
AudioMixEngine.framework
DivX Toolkit.framework
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JavaAppletPlugin.plugin
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GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
QuarkXPress345.mdimporter
QuarkXPress6.mdimporter
iWork.mdimporter
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DynDNSUpdater
EyeConnect
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DailyNewIta
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Font Heads
FrutiBlaCn
FrutiBolCn
FrutiCn
FrutiExtBlaCn
FrutiLigCn
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Gill Sans 2 (1,2,4)
GillSanBolCon
GillSanCon
GillSanExtBol
GoodDog Bones
GoodDog Cool
Goudy
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Goudy Extra Bold
GoudyBol
GoudyBolIta
GoudyExtBol
GoudyIta
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GypsySwiJF
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HelveNar
HelveNarBol
HelveNarBolObl
HelveNarObl
Helvetica Narrow
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HelveticaNeueLTStd-BdCnO.otf
HelveticaNeueLTStd-Cn.otf
HelveticaNeueLTStd-CnO.otf
HelveticaNeueLTStd-LtCn.otf
HelveticaNeueLTStd-LtCnO.otf
ITC Machine
ITC Mona Lisa Recut
ITC Novarese
ITC Quorum
ITC Stone Informal
ITC Stone Sans
ITC Stone Serif
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ITCAvantGardeStd-BkObl.otf
ITCAvantGardeStd-Bold.otf
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ImagoExtBol
ImagoExtBolIta
ImagoLig
ImagoLigIta
ImagoMed
ImagoMedIta
JoannMT
JoannMTBol
JoannMTBolIta
JoannMTIta
Joanna (1-4)
JuneBug
KR Crescent Moons
KR I'm This Many!
KR Kat's Flowers
KR Kat's Flowers 2
KR Music Class
KR Pick A Holiday 2
KR Star Struck
Karate
KissMeKissMeKissMe
Life
LifeBol
LifeIta
LifeRom
Love Letters
Machi
MachiBol
Marig
Marigold
MonaLisRec
Mordred
MyFonts
NovarBol
NovarBolIta
NovarBoo
NovarBooIta
NovarMed
NovarMedIta
NovarUlt
Nueva
NuevaBolExt
NuevaBolExtIta
NuevaIta
NuevaRom
Optim
OptimBol
OptimBolIta
OptimIta
Optima 1 (1-4)
Oxfor
Oxford
PizzaDude Pointers
PizzaDude Stars
Poppl-Laudatio
PopplLauBol
PopplLauBolIta
PopplLauIta
PopplLauLig
PopplLauLigIta
PopplLauMed
PopplLauMedIta
PopplLauReg
PopticsThree
PopticsThreeExtras
Pricedown
QuarkInvisibles.ttf
Quicksilver
QuoruBla
QuoruBol
QuoruBoo
QuoruLig
QuoruMed
REDCIRCL.ttf
RequiDisRom
RequiDisSmaCap
RequiTexIta
RequiTexRom
RequiTexSmaCap
Requiem Display
Requiem Display Small Caps
Requiem Text
Requiem Text Small Caps
Roughwork Demo
Royal Pain
SF_Slapstick_Comic.ttf
Sabon
Sabon SC+OsF
SabonBol
SabonBolIta
SabonBolItaOsF
SabonBolOsF
SabonIta
SabonItaOsF
SabonRom
SabonRomSC
Samba!
ShellAllScr
ShellAndScr
ShellVolScr
Shelley
ShowBoat
Single Stroke
SkaterDudes
Skia.dfont
Squareheads
StempGarBol
StempGarBolIta
StempGarIta
StempGarRom
Stempel Garamond
StoneInf
StoneInfBol
StoneInfBolIta
StoneInfIta
StoneInfSem
StoneInfSemIta
StoneSan
StoneSanBol
StoneSanBolIta
StoneSanIta
StoneSanSem
StoneSanSemIta
StoneSer
StoneSerBol
StoneSerBolIta
StoneSerIta
StoneSerSem
StoneSerSemIta
TitilliumText22L001.otf
TitilliumText22L002.otf
TitilliumText22L003.otf
TitilliumText22L004.otf
TitilliumText22L005.otf
TitilliumText22L006.otf
Tombats Four
USIS 1949.ttf
UTILITY.ttf
Ultimatum
UniveGreMatPi
UniveNewComPi
Universal Greek w. Math Pi
Universal News w. Commercial Pi
VanDijAntD
VanDijAntD.scr
VectoLHBla
VectoLHBlaIta
VectoLHBol
VectoLHBolIta
VectoLHIta
VectoLHLig
VectoLHLigIta
VectoLHRom
Vectora
Verdana
VersaBla
VersaBlaIta
VersaBol
VersaBolIta
VersaIta
VersaLig
VersaLigIta
VersaRom
Versailles
VineLeaFolOneDTC
VineLeavesFolioOne
Webstar BV
Win Pets 2
Wingdings
Wingdings 3
WoodtOrnOne
WoodtOrnTwo
ZingDing
Zitcream
creatures
droid.otf
nevis.ttf
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EWSMac.framework
Library/Indexes:
FindByContent
Library/Internet Plug-Ins:
ClickToFlash.webplugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
com.adobe.ARM.ad895013aeb33ea6e968d9fdc06c0eb42c7c2a5229d98d64ad002716.plist
com.adobe.ARM.b724ad574990298ebe5adda34990a721f12770ee7a2b9ca2ca747739.plist
com.akamai.client.plist
com.akamai.single-user-client.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.ecamm.printopia.plist
com.google.keystone.agent.plist
com.xerox.printbackd.plist
Library/Mail/Bundles:
MailUnreadMenu.mailbundle
Library/Mail/Bundles (Disabled):
MailUnreadMenu.mailbundle
Library/PreferencePanes:
.37I14469C4O2U
.DS_Store
.localized
AkamaiNetSession.prefPane
MenuMeters.prefPane
Opera Preferences
Printopia.prefPane
TapDexPane.prefPane
hueyPrefs.prefPane
Library/QuicKeys:
Abbreviations
Clips
Equation Functions
Global Variables.qkvariables
Instant Shortcut.qkshortcutd
PlugIns
Saved Searches
Shortcuts
Toolbars
Trigger Functions
Library/QuickTime:
MigliaMPEG2.component
Library/ScriptingAdditions:
YouHelper.osax
Library/Services:
WordService.service
Library/Spotlight:
FontMDI.mdimporter
sh-3.2$
Step 5:
News Ticker, ColorChooser, Microsoft AU Daemon, TapDex, System Events, MagiCal, EyeTV Helper, SecuritySpy, Meteorologist, CNQL2403_ButtonManager, iTunesHelper, HoudahSpotHelper, SmoothCursor, XPSLauncher -
Activation Issue - Blackberry Connect with e61i on...
Hi,
I have been using the Blackberry Internet Service on my e61i with Vodafone UK for the past 9 months.
Today I upgraded the e61i firmware to version 2.0633.65.01, and the Blackberry Connect 4.0 7.45.0, but I am unable to re-activate the Blackberry service with my operator, Vodafone UK.
I also tried the BB Connect 4.0 version that is recommended on the Nokia site to work with Vodafone UK, but no luck either - possibly as the new e61i firmware is not backwards compatible with the older BB Connect 4.0 7.17.2 release.
My guess is that Nokia have not validated the latest BB Connect 4.0 7.45.0 version to work with the e61i on Vodafone UK's Blackberry Internet service, but I am stuck?
I thought of re-installing the older e61i firmware that did work, but I cannot seem to find a link to download versions other than the latest release (via the Nokia software updater) from the Nokia site?24-Feb-2008 10:30 AM
nihonsurfer wrote:
Ahhhhh, I am not alone :-)
I have posted already a couple of messages - no reply so far. I have done the same upgrade like Patrick- with German's T-Mobile. So, it does not seem to be the provider whi i sleeping here. I asked already in 4 Club Nokia Service Points and two already commented that Nokia is releasing theor firmware at times too quickly and before having validated the most important applications on compatibility.
I really, really hope that Nokia realises that all those potential eg. E61i fans are up against the Blackberry fraction and if they cannot maintain their BBConnect SW up-to-date they will loose a bunch of "business users" to their competitors which are hooked to a BB enterprise server with no choice of another corporate mail handheld system.
Just wanted to share this with you so that you don`t waste your time finding what YOU did wrong in your upgrade. Been there done that.
Pleeeaaasse submit if anybody has an idea.
nihonsurfer
i believe this link might solve the problem, i did the same thing but this version of the bbc software solves the problem, at least it works on vodafone uk :-)
http://www.businesssoftware.nokia.com/blackberry_downloads.php?note=&re=EMEA&op=Other&pm=E61i〈= -
Re: E61 Blackberry Connect
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I have the e61 and went thorugh install procedure w/ no problems.
I recently recieved the e50 and tried the same blackberry connect install package and it did not work. The install says it successfully completed but 'blackberry' is not avaialbe when going to the 'messages > ...' menu path. I viewed the log file (using windows explorer while connected to the pc suite, log files are at root) and it said the product version is not compatible.
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Has anyone experienced internet connection problems through Comcast after taking a recent security update download from Apple??
Hello jessie029, and a warm welcome to the forums!
What browser do you connect with?
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then Open System Preferences>Network>Configure>Proxies Tab, make sure none are set, like for HTTP & HTTPS to use at Home, if you use it at 2 locations, just make a New Location for home.
Make a New Location, Using network locations in Mac OS X ...
http://docs.info.apple.com/article.html?artnum=106653
Then try putting these numbers in Network>TCP/IP>DNS Servers for the Interface you're using...
208.67.222.222
208.67.220.220
Then Apply. These are safer/faster than most ISP's DNS numbers, and have been patched against DNS poisoning.
https://www.opendns.com/homenetwork/start/device/apple-osx-tige
How to Flush DNS in Mac OSX using the Terminal.
In Mac OSX versions 10.5.1 and before, the command lookupd -flushcache performs this task:
lookupd -flushcache
Reboot. -
Blackberry Connect opening email attachments
I'm having some problems with my blackberry connect software (4.0.0.106). I connect into my bes server (4.1.6.14) with my AT&T tilt. when I read an email that has a powerpoint presentation in it, all I get are the slides with nothing on them. if there's graphics for the slide, then it just shows:
------slide1-------
------slide2-------
some garbage text
------slide3-------
I think you get the idea. if I extract the attachment on my computer and copy it to my phone, powerpoint displays it accurately. it appears that there might be a quick view that won't let me do anything other than look at the TOC which is useless. is there a way to make the application that owns the attachment type open the attachment on my PDA?Hello,
Ok, I'll have a crack at this....
The ability to view Powerpoint attachments is only available with BB software version 4.5 onwards.
I am assuming that the same is true for BB Connect (but I dont even know what version the BB Connect is up to!)
In additon I am assuming that the BB Connect does not pass the cdocument to the OS to view - that would also explain the reduced functionality. Can you view powerpoints on the Tilt natively? (Never hear dof the tilt - sorry!)
Unfortunately you will have to goto the the AT&T website to see if they have a newer version of the COnnect software for the Tilt.
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq -
Connection problems with Mail 6.2
Is anyone else having connection problems with Mail 6.2? I'm running OSX 10.8.2 and Mail 6.2 (1499)?
When Mail starts all my mailboxes connect to their respective servers (GMail, iCloud and an ISP). IMAP and SMTP connections are all good and mails can be sent and received. But then............ after a while (I've not timed it so I don't know exactly but say 20 to 30 mins) the connections begin to drop. First the SMTP connections to the ISP go then the SMTP ones to GMail then iCloud, then the IMAP connections drop. All connection settings are correct (it was working remember) and using the same connection settings on my iPhone everythig works just fine, but the Connection Doctor (Or whatever it's called) tells me that the mail account can't connect to the network/IMAP/SMTP server and asks me to check my connection settings. The only way to get it to work is to close Mail and restart it, whereupon everything is hunky dory for the next 20 to 30 mins.
As it's happening to all my mail accounts including Apple's own iCloud server I don't think it's a mail server issue. As I have internet connectivity it's not a network connection issue in that sense. As it was connected but then drops the connection I'm assuming that Mail is sending something it shouldn't to the respective server when it tries to connect to send and receive mails.
Everything was just fine until about a week ago and I didn't do any s/ware upgrades.
Is anyone else experiencing similar issues or does anyone have any help they can offer to fix it? It's kinda tedious to keep closing and starting the Mail App.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Forcing OSx to connect 2 Macs using FW or Ethernet rather than via Airport
Moving larger files via an airport network obviously is rather slow. The solution appears to connect via Firewire or Ethernet when sending larger collections of files.
Setup: Macs are connected via an airport network. All Macs have been assigned static IP addresses (10.0.1.201, ...)
Problem: When connecting two Macs via Firewire or Ethernet, the Macs still appear to prefer a connection via the Airport network rather then Firewire or Ethernet. In order to get around this problem, I usually just turn off the Airport network and thereby force OSx to take the connection via Firewire or ethernet.
Question: How can I force OSx to connect both Macs via Firewire or Ethernet without disconnecting from the Airport network?
Failed attempts: I tried to assign different IPs to the Macs in Network > Integrated Firewire, i.e. Mac1's IP in the Airport network is 10.0.1.201. In integrated Firewire, I assigned 10.0.1.212 to Mac1 and tried to connect to it from Mac2 using that IP and which is connected to Mac1 using a Firewire cable. Didn't work
Does anyone have any experience in this? Any advice is greatly appreciated!Hello,
You can reorder network ports in Network Preferences.
Go to "Show > Network Port Configurations" then drag & drop ports so that ethernet and firewire are first in the list.
Now the default route should be via the first connected device.
Why reward points ?
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