OSX Installation fail!

So I had a problem with my iMac but since I have all my backups on my external HD, ive decide to erase my hd and start again but will it fix the problem?
The problem is, I think I deleted a file on my iMac cause when I try to boot it, the spinning gear wont stop turning and nothing happens so I decided to reinstall osx but when I try to do so, I want to choose which volume to install it on but there is an alert sign on my internal HD and it says "cannot install osx on this volume, error occured with VolumeCheck on Mac OSX".
I dont know why, how can I erase everything and start over again with a brand new HD without deleted files?

Are you booting from the Install CD?
You must hold the "C" key down as you turn on the machine with the Install disk inserted to boot from the CD in order to reformat your Mac's internal HD.

Similar Messages

I purchased OSX Lion from the APP store. The installation failed, but the store says it is installed, which it isn't. Does anyone have an answer to get the APP to re-download the APP?

The APP store has my purchase of OSX Lion marked as "Installed", but it isn't. The installation failed and I'm tring to redownload the OS but cannot because it is marked as installed.
Any suggestions?

Are you sure that the installation failed, or are you perhaps confused about what happened. It is a 2 step process for Lion. What gets downloaded to your Mac is an installer. Do you find a Lion Installer in the Apps folder on your Mac? If so, double click to open it and follow the on screen instructions to install Lion on your Mac.
Always be sure to back up your Mac before attempting an OS upgrade in case something goes wrong and you loose your entire kit.

Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3

OK I had a trial of Dreamweaver 5.5 on my Macbook which has expired. I uninstalled and now I'm trying to install our web premium cs5. Getting error, 'installer failed to initialize'
Downloaded the support advisor, it says there are no issues.
Any ideas ?
Rich

Fixed. We created an ISO from the web premium DVD and copied that onto the Mac, then used the Mac ISO mounter and it installed fine from there.
Thanks
Rich
Richard Potter
GREENFROG COMPUTING
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>>> Arpit Kapoor <[email protected]> 04/19/12 11:01 AM >>>
Arpit Kapoor http://forums.adobe.com/people/Arpit+Kapoor created the discussion
"Re: Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3"
To view the discussion, visit: http://forums.adobe.com/message/4346141#4346141

Installer failed to initialize / cpsid_83578r3 / CS5 on OSX Mavericks

I own Adobe CS5 PRODUCTION PREMIUM and have successfully used it for a number of years on my Mac OS X computer. Recently I could not get After Effects to open so I uninstalled it, intending to reinstall it. I have recently installed the new Mac OS X "Mavericks" on my computer. Right now, I cannot get the disc installer to work--I get an error saying, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." which I did:
cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
Click here for details and corrective actions related to this issue.
I have searched Adobe forums for solutions. However, I have found no solutions. I REALLY need this software to work for my new job. What do I need to do to get AE to install from my CS5 Production Premium discs? I can still use other CS5 programs, but not AE...please help!

Jneigh there is no need to post your token number as the service which allows us to collect the installation logs is no longer available.
Did you complete the steps in the referenced document at Install log error "Validate license at Pre-Chrome time" - http://helpx.adobe.com/creative-suite/kb/install-log-error-validate-license.html?

CS5 says Installer failed to initialize on OSX 10.10.2

View image: Screen Shot 2015 03 31 at 1 15 57 PM

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Help - "Installation failed" Mac OSX could not be installed

I have had a really lousy day with the Leopard install. I got the five license family pack.
2 x white MacBooks - fine - although on one the DVD kept spitting it out and after about 10 goes it worked.
1 x Mac Mini - blue screen upon restart. Still not fixed.
1 x 24 iMac - fine
1 x 17 iMac - DISASTER
I need help on the last one and can't find a post anywhere.
I did the install. It started back up and I was ready to rock and roll. But it changed by account to "standard" rather than "administrator". Spoke to Apple, suggest erase and clean install, started that, then read a post on how to fix this after wiping. So that put me in a foul mood...
Then, I put the Leopard disk in and then did the erase, repair, verify, etc. I then chose the now blank hard drive as the destination drive. It then goes through the motions of calculating the time remaining, etc.
After about 5 minutes of "installing" I get a whopping great big exclamation mark and the text "Installation failed, Mac OS X could not be installed on your computer, The installer could not validate the contents of the "base system". Contact the software manufacturer for assistance. Click restart to restart your computer and try installing again". I have tried this a few times - no good. Apple Australia is now closed for the night.
So I went back to my original 10.4.8 iMac install disc and thought I would try that. I would then put Leopard over the top of that. It says it can't install this operating system on the selected drive.
So, I can't install the new, I can't install the old.
HELP!!!
Thanks,
Andrew
Sydney, Australia

Me and my folks bought a copy each. I installed mine on my Macbook Pro and there was no issue. I went to my folks to help them as they are not as confident as me and had a disaster. They have a first generation current configuration iMac G5 (the one just before isight was added). But the installer completely freaked. The log spat out heaps of errors. Each attempt got completely different behavior. Sometimes it would just go idle and do nothing more. Two attempts that got further than the idled attempts ended up failing about half way through telling me the disk is damaged. The disk looks perfect and the installer verification checks out. I checked the disk on my MBP and it checks out there too. No trouble starting up from it or accessing any of it's features. So I tried it out on my macbook pro and it works fine. So I checked out the iMac with disk first aid and it checks out also. The end result was I had to reinstall 10.4 and run the updates over it and give up. Took me all week end (just finished just now)... Also the ROM is ok as I installed the 10.4 version without a single error in the log. They will be returning their copy to the store monday!
--- Added
Incidentally. When I installed at home I was able to deselect everything except the system essentials. But at my folks the installer wouldn't allow me to deselect the languages. The difference between the two is I did a fresh installer and they asked for me to just do an update. In my attempts I did end up doing an archived install, no difference. Only thing I didn't do was a format install. In the end I should have tried as I had to reinstall 10.4 from scratch anyway and ret a few things as the installer had partially installed the new OS. I just didn't have much faith in the formatted install from working either as at the time I wasn't sure if the ROM had an issue with the disk or if there was some fundamental conflict with the hardware, either case wouldn't suggest that approach would work any better.
Message was edited by: osihara

Repeated efforts to install Acrobat XI in OSX 10.9 fail with Message "The installation failed".

Have tried to install Acrobat XI at least 6-8 times. Always get the message "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." This, combined with the incredibly high price, is why I get frustrated with Adobe products.
Any help to get this software installed and running ASAP is greatly appreciated.

if the uninstaller has been installed, run it. then run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html.
then restart your computer and retry installing.
if that fails, attach a screenshot of the error message.

Acrobat XI Pro installation failed

MacBook Pro 13" Retina
OSX 10.8.5
3 GHz Intel Core i7
8 GB 1600 MHz DDR3
Used Akamai NetSession Interface.
Downloaded from Adobe website. After download, clicked on installer, entered serial number, quickly went through installing until right at the end: "THE INSTALLATION FAILED: Installer encountered an error that caused installation to fail. Contact manufacturer." Part of the message cut-off abruptly.
Then, it appeared that the installation did occur but when I opened the software the interface didn't look "smooth." Then almost immediately software update stated Acrobat XI Pro 11.0.04 was available for download, but computer wouldn't allow it to be installed citing error on initial problem. I uninstalled XI Pro and tried to download again from Adobe website but the window instantly opened for Akamai and said download complete. The same problem occured when I tried to install again, with the same error message.

Thank you Anish.
The software now appears to be working for some reason, and even though Error 1301 appeared when trying to update to Acrobat 11.0.04, it shows that I am running 11.0.04. There is something going on in there but so far so good.
Date: Wed, 27 Nov 2013 22:38:11 -0800
From: [email protected]
To: <removed by admin>
Subject: Re: Acrobat XI Pro installation failed Acrobat XI Pro installation failed
    Re: Acrobat XI Pro installation failed
    created by Anish Kumar in Acrobat Installation & Update Issues - View the full discussion
Following links may be helpful for you:
http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-mana ger-faq.html
http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase. html
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5882076#5882076
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Acrobat XI Pro installation failed
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AIR 2.5.1 sidecar installation failing on Windows 7

My team is attempting to distribute the AIR runtime with our AIR application, and experiencing frequent failures on Windows 7 (64 bit).
The error message is "The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error #0".
I am not seeing this issue on Mac OSX or with previous version of Windows.
This issue is for the sidecar distribution package - I am able to install AIR by itself without incident.
The package is a (zipped) folder to be downloaded from our storefront, containing the application and the most recent sidecar package for Windows distribution (2.5.1.17730).
The typical solution suggested for this type of problem is to scrub your system of any and all AIR files, and reinstall. I have tried this using both Windows Install Clean-up Utilities and CCleaner with no luck. Additionally I have restored the machine I am testing on to factory settings, so no evidence of AIR should exist to begin with.
I am using an admin account, and have tried shutting off UAC.
Curiously I am able to install without a problem from a USB drive or CD! The AIR distribution documentation hints that the sidecar installer is meant to be used with physcial media (CD, DVD, USB, or DMG); is it possible that sidecar installation ONLY works from external devices?
My main concern is NOT getting AIR installed on this particular machine, but releasing our product with the confidence that Windows 7 users will be able to install. Or at the very least, that we can offer a simple solution to users who do need to troubleshoot.
The install log (following) seems to point towards setup.msi being the fail point.
I have also zipped the MSI logs and posted them here, rather than pasting them in the document since there are 3 (long) files.
Any insight would be appreciated - thanks in advance.
[2011-03-10:10:08:21] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:21] Commandline is:
[2011-03-10:10:08:21] No installed runtime detected
[2011-03-10:10:08:21] Found sidecar config file at c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\.airinstall.cfg
[2011-03-10:10:08:21] Read player/BSB.air from sidecar file.
[2011-03-10:10:08:21] Using c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\player\BSB.air as input file
[2011-03-10:10:08:21] Invoking Application Installer for combined install
[2011-03-10:10:08:21] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:21] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:21] Commandline is: -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:21] No installed runtime detected
[2011-03-10:10:08:21] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\flaF69B.tmp
[2011-03-10:10:08:31] Application signature verified
[2011-03-10:10:08:31] Unpackaging/validation complete
[2011-03-10:10:08:35] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla2AA6.tmp
[2011-03-10:10:08:36] Native installation package creation succeeded
[2011-03-10:10:08:36] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:36] Relaunching with elevation
[2011-03-10:10:08:38] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:38] Commandline is: -stdio \\.\pipe\AIR_9052_0 -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:38] No installed runtime detected
[2011-03-10:10:08:38] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\fla380D.tmp
[2011-03-10:10:08:47] Application signature verified
[2011-03-10:10:08:47] Unpackaging/validation complete
[2011-03-10:10:08:47] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp
[2011-03-10:10:08:48] Native installation package creation succeeded
[2011-03-10:10:08:48] Starting silent combined runtime and app install.
Installing runtime version 2.5.1.17730.
Installing app com.fablevision.bsb.BSB version 0.8.3 to C:\Program Files (x86) using the source file at file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:48] Installing msi at C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-10:10:08:50] Installing msi at C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi with guid {683FB515-7AF2-F6FA-6D37-C55E3589129E}
[2011-03-10:10:08:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
[2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi
[2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi
[2011-03-10:10:08:52] Rollback complete
[2011-03-10:10:08:52] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
[2011-03-10:10:08:52] Elevated install failed: error 0 110
[2011-03-10:10:08:53] Application Installer end with exit code 7
[2011-03-10:10:09:20] Application Installer end with exit code 7
[2011-03-10:10:09:20] Subprocess app installer failed (7)
[2011-03-10:10:09:20] Runtime Installer end with exit code 7

Hi Jian,
Sorry for the delay.
We're generally a Mac house, so there's only the one Win7 machine that we test on. However we did send the app out for testing, and had similar results on some (but not all) of their Win7 environments.
Where should I send the app?

Snow Leopard (10.6.3) Installer Failed, MacBook Shuts off on boot

Hi all,
So a friend of mine recently bought an OOTB Snow Leopard install Disc from Apple and attempted to install OSX 10.6.3 on his MacBook White (I can't remember exactly what version of OSX he was running before but I know it was 10.5.x). Some time into the Installation, the Installer fails with the screen "Install Failed" and under that it says "Mac OSX could not be installed on your computer" with a big yellow exclamation sign. Under that it says " The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Click Restart to restart your computer and try installing again."
However, when he restarted and tried to boot up, the computer shuts off after getting to the grey Apple screen with rotating gear. I am not sure why the install failed, but I suspect now it has corrupted the old version of OSX which resided on the hard drive, and is causing the startup to fail. I had him boot from the OSX 10.6 Installation media and run Disk Utility and try to Repair his hard drive (Macintosh HD), but the Repair fails and window pops up "Disk Utility stopped repairing 'Macintosh HD'. Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed up files."
The details of the Repair printed the following:
Verify and Repair "Macintosh HD"
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Invalid node structure
The volume Macintosh HD could not be verified completely.
Volume repair complete
Updating boot support partitions for the volume as required.
Error: Disk Utility can't repair this disk...disk, and restore your backed-up files.
I had him try to run repair a few times to be sure it would not complete, to which he said it failed the same each time. Then I had him try to boot up in Safe Mode, but the boot up was the same, computer powers off after hitting the Apple loading screen. He has confirmed that this could not be due to the battery or overheating. Is there anything else we can try before reformatting the drive? Is there a way to eliminate hard drive failure from the equation and conclude that it is a corrupt OS? I would hate for him to lose all of his data if there are any other options, please let me know.
Thanks,
Matt

Invalid node structure requires a robust disk repair utility such as DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair
The pre installed Disk Utility app cannot repair this.

Photoshop Camera Raw 6.2 Update Installation failed (MAC)

If you get the following error when updating ACR 6.2 on OSX:
"Photoshop Camera Raw 6.2 Update Installation failed"
Look for /Applications/Adobe
If it is a FILE instead of a folder then delete it.
Rerun the update.

Just a heads up.

Photoshop CS6 Installer failed to initialise?

I have just bought a student copy of Photoshop CS6 Extended, and whenever I try to install it I get the message - ' Installer failed to initialise'.
I am running OSX Mountain Lion, on a 2012 Macbook Air. I have tried installing on a new user, as well as using the Adobe Support Advisor (No Problems detected) - I have also tried using the 'Creative Suite Cleaner Tool' to remove any old things. It still doesn't work. I don't have any other Adobe Programs currently installed.
I couldn't find any helpful advice in the other forum posts so I made my own.

I have the same issue. Also running mountain lion.
this is the PDApp.log
i have tried changing permissions as seen from another post but nothing seems to be working.
Wed Sep 26 13:41:12 2012
[INFO] Setup - Build Version - 6.0.335.0
Wed Sep 26 13:41:12 2012
[INFO] Setup - Logging Level verbosity Set to 4
Wed Sep 26 13:41:12 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Wed Sep 26 13:41:13 2012
[INFO] Setup - TimeLog: Start initial checks
Wed Sep 26 13:41:13 2012
[INFO] Setup - Launch Path set to /Volumes/CS6 MstrColl/Adobe CS6 Master Collection
Wed Sep 26 13:41:13 2012
[INFO] Setup - Found 6 packages in setup manifest
Wed Sep 26 13:41:13 2012
[INFO] PIM - Build Version - 6.0.335.0
Wed Sep 26 13:41:13 2012
[INFO] PIM - Logging Level verbosity Set to 4
Wed Sep 26 13:41:13 2012
[INFO] PIM - Build Version - 6.0.335.0
Wed Sep 26 13:41:13 2012
[INFO] PIM - Logging Level verbosity Set to 4
Wed Sep 26 13:41:13 2012
[INFO] PIM - CREATE PIM Instance ...
Wed Sep 26 13:41:13 2012
[FATAL] PIM - Error could not create PIM Common Folder Path... /Users/Chris_Mac_Pro/Applications/Adobe/OOBE/PDApp/
Wed Sep 26 13:41:13 2012
[FATAL] Setup - Unable to create PIM object
Wed Sep 26 13:41:13 2012
[INFO] Setup - TimeLog: End initial checks
Wed Sep 26 13:42:30 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================

Photoshop CS6 installation failing with Creative Cloud Subscription

I have a Creative Cloud subscription and I am having trouble installing Photoshop CS6 with the Adobe Application Manager. The application will download but when installing it gives me an Installation Failed error with the message "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)"
I am using a Macbook Pro 17" i7 8GB with Mac OSX 10.7.3.
When I look at the DLM_Native.log file using the Console I get a whole bunch of errors like the following.
[ERROR] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 | | | | | | Checksum validation failed for segment 510
[WARN] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 | | | | | | Some Error has come during download operation with Error type - -60, and Error Code - 417
I have about 60GB of free hard drive space, so I know I am not running out of space for installation.
I do not see an alternative way of downloading other than the Adobe Application Manager. If I go to my orders page on Adobe.com and click download for Photoshop CS6 it just opens the Application Manager and begins downloading from there.
I have downloaded and installed Illustrator and Flash Professional using the Application Manager without issue.

Thanks for the quick response Jeff. I wonder if there's something else going on. All the other apps (Illustrator, InDesign, Dreamweaver et al) downloaded and installed to the same location (Applications folder) no problem using the application manager. When I tried to use the download manager to download Photoshop separately, the download destination was set to the desktop, while logged in with administrator privileges. The .dmg downloaded without any apparent problems but generated a checksum error warning when I tried to expand it. I tried several times, had antivirus and Little Snitch turned off, tried again after restarting etc. to no avail.
Interestingly, my colleague experienced the exact same problems on his (Mac) system, which is running same OS.
I got around all this by downloading Photoshop from the CS6 direct download page using the link you provided, for which many thanks.

Illustrator CS5 Update "installation failed" error

Hello folks!
I need your help.
I am getting an "installation failed" on the AI CS5 15.02 Update. When I run the Adobe Support Advisor, it says: "The module found no issues to report for the selected log file."
Is anyone experiencing this?
Any suggestions?
I am using Mac OSX 10.6.6.

Thanks Mylenium. Here is my Log file.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.6.6
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 177 miliseconds (0.177 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5
Updating media info for: {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeIllustratorCS5
Path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5/payloads/AdobeIllustrator15-mul-231210154506/AdobeIllustrator15-mul-231210154506 .dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Mar 15 14:47:14 2011 INFO
______ Verify Dependency Subscribers ______
[       0] Tue Mar 15 14:47:19 2011 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
Action string for {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3 miliseconds (0.003 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
[       0] Tue Mar 15 14:47:20 2011 INFO
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 332 miliseconds (0.332 seconds)
::START TIMER:: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
[       1] Tue Mar 15 14:47:20 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Mar 15 14:47:21 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdir8QEJnRKe/Install.db
[       1] Tue Mar 15 14:47:22 2011 ERROR
15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Command ARKPatchCommand failed.
[       1] Tue Mar 15 14:47:22 2011 INFO
Completing installation for payload at /private/tmp/.tempdir8QEJnRKe/Install.db
[       1] Tue Mar 15 14:47:22 2011 ERROR
15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Error rolling back command ARKPatchCommand
[       0] Tue Mar 15 14:47:23 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3039 miliseconds (3.039 seconds) DTR = 3.94867 KBPS (0.00385612 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 335 miliseconds (0.335 seconds) DTR = 11.9403 KBPS (0.0116604 MBPS)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Mar 15 14:47:25 2011 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Mar 15 14:47:25 2011 ERROR
The following payload errors were found during install:
- Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
[       0] Tue Mar 15 14:47:25 2011 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 20362 miliseconds (20.362 seconds) DTR = 1.768 KBPS (0.00172656 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 0 warning(s)
ERROR: 15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Command ARKPatchCommand failed.
ERROR: 15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.6.6
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 959 miliseconds (0.959 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5
Updating media info for: {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeIllustratorCS5
Path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5/payloads/AdobeIllustrator15-mul-231210154506/AdobeIllustrator15-mul-231210154506 .dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Mar 15 15:01:55 2011 INFO
______ Verify Dependency Subscribers ______
[       0] Tue Mar 15 15:02:02 2011 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[       0] Tue Mar 15 15:02:03 2011 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
Action string for {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 44 miliseconds (0.044 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 395 miliseconds (0.395 seconds) DTR = 10.1266 KBPS (0.00988924 MBPS)
::START TIMER:: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
[       1] Tue Mar 15 15:02:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Mar 15 15:02:05 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdir4LwLrwFg/Install.db
[       1] Tue Mar 15 15:02:06 2011 ERROR
15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Command ARKPatchCommand failed.
[       1] Tue Mar 15 15:02:06 2011 INFO
Completing installation for payload at /private/tmp/.tempdir4LwLrwFg/Install.db
[       1] Tue Mar 15 15:02:06 2011 ERROR
15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Error rolling back command ARKPatchCommand
[       0] Tue Mar 15 15:02:06 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3027 miliseconds (3.027 seconds) DTR = 2.64288 KBPS (0.00258094 MBPS)
[       0] Tue Mar 15 15:02:07 2011 INFO
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 332 miliseconds (0.332 seconds) DTR = 12.0482 KBPS (0.0117658 MBPS)
[       0] Tue Mar 15 15:02:08 2011 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Mar 15 15:02:10 2011 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Mar 15 15:02:10 2011 ERROR
The following payload errors were found during install:
- Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
[       0] Tue Mar 15 15:02:10 2011 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 30749 miliseconds (30.749 seconds) DTR = 1.17077 KBPS (0.00114333 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 0 warning(s)
ERROR: 15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Command ARKPatchCommand failed.
ERROR: 15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Can't Install Illustrator CS6 or InDesign CS6 - Installation Failed

Since I joinded Adobe Creative Cloud, I've been trying to install some of the app available on the Adobe Application Manager.
I've had a lot of trouble with installs especially wiht AI CS6 and InDesign CS6.
Both won't install after downloading.
I get Installation Failed messages witht he following details:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 36 error(s), 4 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/10.9/Fonts/AdobeFanHeitiStd-Bold.otf" (Seq 51)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 51)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
I contacted Adobe Live help without any success.
They said to try to reinstall with a new user on my computer (which I did) and as I expected it didn't work.
I also red on the forum about maybe trying to download the Trials and that my Adobe ID would update those to full version but the installs also failed there.
I'm running OSX 10.7.3.
I used to have CS5 installed on my computer.
Now only Adobe Photoshop CS6 and Dreamweaver CS6 got installed.
Anyone have an idea what's happenning?
Thanks for any tip!
David

Hi batdelfuego,
Try the below solution and check if you are able to install the software without the error.
Navigate to: /Library/Application Support/Adobe/PDFL/10.9/Fonts/
To find Library open Finder click on Go > Go to Folder and type in /Library and click on OK.
Delete the Font by the name AdobeFanHeitiStd-Bold.otf
Next open Font Book.
To open Fonts Book do a search in Spot Light for Fonts Book
Check if AdobeFanHeitiStd-Bold.otf is present, if it is present delete it from Fonts Book too.
Once you do that try installing the software.
Hope it works.
Sameer.

OSX Installation fail!

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