OSX installation problems

Hi, does anybody know how can I find the downloaded OSX mountain lion? I have recently bought a macbook air computer and I tried to install the OSX mountain lion system with the serial number they gave (since my laptop is new I got it for free). I've already used the number to try download and install it, so I can't use that again and from some reason, the OSX mountain lion wasn't downloaded at all. Thanks in advance.

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