OSX Lion cannot be installed on used macbook pro

Dear all,
I inherited an old used macbook pro (2009 model) from a colleague.  He cleaned it and it was ready to reinstall when I received it.  I purchased a new OSX Lion set to install.  As the macbook is a present for my daughters birthday, I purchased the software on het apple ID.
When installing (after entering the related apple ID) I get the following message:
This product is currently not available. Try again later.
Can I solve this without having to go to an Apple dealer.  My girls birthday is this Friday, and I'd like to have the macbook ready before that date.
Thanks!

In order to install Lion (which all 2009 MBPs are capable of) you need to have Snow leopard (10.6.8) installed first.  The simplest path is to order this disk from Apple:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Then download the combo update:
http://support.apple.com/kb/DL1399
Then the MBP will be ready for a Lion install.
Ciao.

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