OSX Mavericks (new 3.1 Core i7 iMac) crashes on logout and goes to a blank white screen.... arrghhh
Just started happending after updating to Maverick
Works fine but if left unattended for 1 hour and you logout of current user on the top right hand side near spotlight, you can't login with a new user, the screen crashed to a bank white screen....
Any help is appreciated!!!!!!!
I had a similar problem, and connected it to a posted software problem related to hard disks from Westeren Digital. I uninstalled alle the software from Western Digital. The disk still works as normal, and the logout problem disappeared. It is a software problem that will probably be fixed by WD and/or Apple soon, but until then you may uinstall it temporarily. Or permanently, I do not need that extra WD software anyway.
For reference:
http://www.infoworld.com/t/storage/os-x-mavericks-upgrade-destroys-data-reports- western-digital-230100
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Imac crashes after 3 weeks!!!! White screen of death-- Hard Drive died!??
Good day fellow Apple-minded,
bought my missus a 27" Imac with a 1TB hard drive in the mighty United of States,just the other day.
I have become quite an Apple fan recently........mainly based on the high reliability compared to the products from Bill Gates and his henchmen.
HOWEVER, I was less impressed when the white "screen of death" appeared the other day while trying to boot up. It was night, so I spent a good few hours in this forum, trying to look for a solution.........before finally surrendering to bed.
The next morning to the Mac-doctor and he confirmed--> the Hard Drive--> R.I.P.
After 3 weeks only!!
Luckily it will be changed under warranty etc, but still--> my question is: how common is this for the Imac?????
FYI: I flew the Imac out of the States, checking it in at the airline desk--> booboo??
Thanks,
MXP 150 PatriotIMO, mere coincidence. Mechanical and electrical things break. When, no one knows. For HDs, normally within the first couple of months and then years later at their end of life. Since it's being replace under warranty, don't worry.
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My imac starts up and goes to a blank blue screen
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Manual instructions > Mac OS X: Starting up in Safe Mode
If you can't boot in Safe Mode, try Resetting your Mac's PRAM and NVRAM
When booting from the install disc make sure you are holding down the C key.
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k when i double click on the fire fox short cut on my desk top or the tab under the start button, my firefox gives me a blank white screen with the phase " new tab" on the top left hand corner as if u clicked for another window. Even though its the 1st window that opens. when i type a website in the search bar it regristers but it just goes to the blank white screen w the new tab phase. i tried to open some of my bookmark sites and still the same thing.. a blank all white page. ive tried re-download the fire fox 6.0 then i deleted my current firefix then re-downloaded it again.. still nothing :(. im currently usaing my interner explore to write this and search the net.
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
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I have just installed a new hard drive in my imac intel 20" (2006) and upgraded the memory and now the hard drive does not show up in the 'select destinations' folder of the install program. I can see the hard drive in the disk utilities window however it wont let me do anything.
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If anyone has any suggestions I would be happy to hear them.
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Anyone?Thats correct. I can see it in the list however when I attempt to erase it or partition it it's like it's not being found or recognised and it throws up the input/output error message. I am pretty sure that the sensor it attached correctly and it is a SATA drive. I can see all the infor regarding the drive when disk utility is open and it all looks good but I cant access it or do anything with it. It's taunting me!
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Is it possible to write in superscript or subscript in mac mail since the OSX Mavericks update? At the moment I have to copy and paste from Pages!
I tried to figure this out myself and couldn't believe there wasn't a simple menu item to get this done. Seems there was in pre-Mavericks but not in Mavericks. Found several answers but they all reply to before Mavercks.
This is helpful and yet I'm left with "Wow! Apple really can make simple things difficult. Who would have guessed." -
After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
ST3120026AS disk0 : (120.03 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
CHICONY USB NetVista Full Width Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.arcsoft.eservutil.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents: ?
[running] com.arcsoft.esinter.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Login Items: ?
Macs Fan Control
Firefox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
CUDA Preferences Support
Fan Control Support
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
1% WindowServer
1% fontd
0% firefox
0% SystemUIServer
0% SophosWebIntelligence
Top Processes by Memory: ?
229 MB firefox
156 MB SophosScanD
152 MB InterCheck
131 MB com.apple.IconServicesAgent
115 MB SophosAntiVirus
Virtual Memory Information: ?
424 MB Free RAM
1.53 GB Active RAM
1.37 GB Inactive RAM
699 MB Wired RAM
1.26 GB Page-ins
0 B Page-outsI'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.
Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen -
IMac 27' (year 2010 - Snow Leopard) won't boot - white screen only
Hi,
my 2010 iMac 27in running Snow Leopard won't start - when I switch it on, I can hear the chime, the screen goes white and gets stuck at this (no Apple logo, no question mark, no mouse pointer). I have waited for minutes but it's definitely stuck.
When there is a DVD in (tried both OSX Instal and Apps Instal), I can hear the drive reading for a few seconds, then it goes silent.
I have found a few similar topics in this and other forums - the issue was solved or helped by entering one of the special boot modes via keyboard shortcuts upon startup. In my case though, none of these shortcuts work - with the sole exception of Cmd+Alt+P+R to reset the NVRAM. What I tried was: C, D, Alt, Eject, N, T, Shift, Cmd-V, Cmd-S ...none of them has any effect.
I learned there are some issues with a wireless keyboard when using these shortcuts, so I got a USB one to rule that out - but it didn't help.
In the beginning, I heard "clicking" noise I am not used to hearing - so I suspect a HDD failure but it would surprise me the machine would not indicate that in some better way than a blank white screen. The clicking then went away - could be after I did the NVRAM reset - not sure.
I also performed an SMC reset by unplugging the power cord for a while - no effect.
As per one recommendation, I tried NVRAM reset a few times in a row. Didn't help but, interestingly, I found that after 3 such resets, holding D will eject the DVD (without the 3 resets, "D" won't do it). Prior to that I had no way of getting the DVD out.
The computer was running fine before I switched it off for the night on the previous day. There was no system update, no change I am aware of.
The only thing beyond default is extra RAM but that has been there for months now without problems (and just to be super sure, I removed the modules but no effect).
At this point I have run out of ideas - any suggestions are very welcome.Some things you can try.
Startup Issues - Resolve
Startup Issues - Resolve (2) -
IMac goes to blank white screen while using have to unplug
For the second time now my iMac 2.8 ghz Core 2 Duo has gone to a blank white screen right in the middle of doing work. The machine sounds the same but the only way to get it back is to unplug it. I've searched around and found booting issues but that is not my problem. It just goes blank white right in the middle of using it.
Josh Mellicker wrote:
Does the white screen have a series of small multicolored color "chips" on it? And is there a band at the bottom that is half "noise"?
michaelfromutah wrote:
...I inserted my reinstall disk and double clicked the restore icon...
What "restore icon"?
If you have the Mac OS X install disc in the drive, switch on your Mac, and hold the Option (⌥) key.
You will see a grey screen, with Macintosh HD & after a few seconds, a CD with Mac OS X Install DVD.
Click on the DVD and then the arrow underneath it. This will start up the Mac OS X installer.
From here, you need to choose your language and then from the Utilities menu, choose Disk Utility.
Then choose Macintosh HD from the left, and choose "Verify Disk" not permissions
Let us know how you go. -
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
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== This happened ==
Every time Firefox openedDavid. Thank you very much. The problem was not with the canvas but rather the Viewer. But the solution was the same. Somehow, the Viewer window was re-set to Alpha. I changed it back to RGB.... and the picture is back. These issues are often very simple.... but they can drive you bats if you don't know the answer. Very grateful. Tim
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IMac will not boot up, all I get is white screen help
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