OSX Mountain Lion download Spanish - English

I live in Spain and bought Mountain Lion to upgrade Snow Loepard online via the Spanish App Mac Store.
They emailed me the licence agrremenet and codes to download.
My Aple user ID is English and when I try to see my purchases in the Spanish App Store to download it says that it's not possible wiht my ID (although I was able to purchase it without a problem on the Spanish App Mac store) and tranfers me to the English version of App Store which says I have 'no purchased apps'.
There are also no downloadable versions on the Apple Mac store website as they only have Mavericks availabe to download.
Can anyone help please?

There's been a development.
I managed to redeem my order in the App store after changing my ID to Spain.
First problem is they have sent me Lion when I ordered Mountain Lion. And I am bloody sure it was mountain Lion, why would I buy Lion for the same price??? I distinctly remember the picture so no idea how this has happened but it's very frustrating.
Second problem, it's in my 'purchases' but when you try and click on it, it trys to download then nothing happens. When you click on the item it says not currently available in the Apple store Espana!
I would love a refund but fear this could be even more complicated or impossible.
They have already taken the money out of my bank account.
I'm worried about trying to buy it again in case the exact same thing happens.
Any ideas anyone?

Similar Messages

  • HT203421 unfinished osx mountain lion download cannot be located on my mac

    Started downloading osx mountain lion from appstore and got to 4.1G of 4.4G before interruption. No icon found when accessing app store's interrupted purchases and no evidence of the downloaded portion on my Macbook pro. New download started when I re-accessed app stores: 1) Am i going to get billed a second time ?and 2) what happened to the almost completed initial download?

    Welcome to Apple Support Communities
    1. When you purchase OS X Mountain Lion, you can install it as many times as you need in all your Macs for free.
    2. If your Internet connection was interrupted and you didn't pause the download or you restarted or shut down your Mac, the download is gone. You have to download Mountain Lion again from the Mac App Store. In order to not lose it, open a Finder window, select Applications in the sidebar and copy the Mountain Lion installer to another folder like Documents, so you won't have to redownload Mountain Lion anymore

  • HT202159 OSX Mountain Lion download problems

    Hello,
    I have been trying to download OSX Mountain Lion from the appstore on my 10.6.8 mac mini but the file stops downloading after about 10mb. I was able to download 10.7 without any problems but I am not able to downlaod 10.8 on either of my two machines. Both stop at about 10mb. Anyone seen this or have any possible solutions?
    Thanks!
    Travis

    I have seen this, unfortunately there are 100 & 1 different things that can cause this. If you want to trouble shoot, let's power-cycle both your modem and router and see how that goes.

  • Why isnt osx mountain lion downloading

    I bought a Mac App store card for 20 dollars downloaded osx mountain lion. but now its just stuck it only downloads a tiny lil bit then stops. Please help

    Depending on your connection speed, it could take anywhere from 1-8 hours to download.  It's a 4GB download.
    On the average 3Mbps home network connection, it will take 3-4 hours to download.

  • OSX Mountain Lion download not included on MBPr 15"?

    Hello everybody!
    I have a Macbook pro retina 15" and just accidently bought mountain lion via appstore beacuse a thought it was free as my macbook was shipped with mountain lion. I was not logged in on my account so the buy button did say the price, I just assumed it should be free as I already have it on my mac so i pressed it and logged in on my account to proceed the download, I got a receipt of it today.
    should it be this way? I just wanted to make and USB bakup of the OS for future needs. It's not alot of money, I just think it is a bit wierd.

    Since your system came with Mountain Lion pre-installed you wouldn't use the App Store version as your pre-installed version is specific to that machine.
    To get the InstallESD.dmg file for your version of ML you need to redownload it using the following steps:
    Restart using Command+R into the Recovery HD.
    Plug in an external USB drive with at least 20GB.
    From the OS X Utilities menu select Reinstall OS X.
    Follow the prompts and make sure you point to the external USB drive to install to.
    IMPORTANT: You need to keep an eye on the download and as soon as it finishes and restarts your system (at the black screen), UNPLUG the external USB drive.
    After you system restarts and you get to your Desktop, plug the external USB drive into your system and navigate to a folder name something like "OS X Install Data Files". Inside there you will find the InstallESD.dmg file.
    Copy the InstallESD.dmg file to your Desktop.
    Plug in a USB thumb drive (8GB). Make sure it is formated as Mac OS X Extended - Journaled and with the GUID partition table. This makes it bootable.
    Open Disk Utilities; then the Restore tab.
    Drag the InstallESD.dmg file to the Source text box.
    Drag your USB thumb drive to the Destination text box.
    Click Restore. This will create a bootable USB thumb drive with the pre-installed OS X Mountain Lion for your machine
    Good luck!

  • Where is the OSX Mountain Lion download for 19.99?

    Looking for the download from apple store for $19.99 Mac OS X v 10.7 lion? should have been in as of Juky1, 2012?

    Are you looking for Lion (10.7) or Mountain Lion (10.8)?
    Mountain Lion (OS X 10.8) release is announced for sometime in July, not any particular data.  You just have to wait like the rest of us for a few more days at most.

  • Why won't osx mountain lion download???

    i paid $19.99 for this app and all it's doing is taking days to download and when it's close to finishing it crashes my mac air!!
    someone help me or tell me how i can get a refund for a useless download!! please and thanks

    Welcome to Apple Support Communities
    Press Shift key in boot and download OS X

  • HT4463 OSX Mountain Lion download fails using MacBook wireless connection

    I've tried to complete this download about 8-10 times.  It fails at some point, and there when I restart from Purchases, I have to start from the beginning.  What's going on?  I'm connected on AC power, have PowerSave options turned off so it won't go into sleep, and I've disabled all screensavers.  Yet, when I come back to my download after about ~3 hours (into a 4 hour download), the Mac has been "reset" to user login screen.
    Also when the app is downloading, the only progress bar I have is either in Purchases or in Launchpad:  So this quote from your help document is wrong
    When you find an app that you like, click Buy (you may be asked to sign in with your Apple ID). For more information about Apple ID, please see this article. When you click Buy, the app will begin downloading automatically, and the app icon will be added to your Dock with a progress bar below the app icon. Once the app is done installing, the progress bar below the app icon will go away. 

    Je suis sorti de l'AppStore puis ré-ouvert. Je peux reprendre le téléchargement......je croise les doigts

  • What can i do if OSX mountain lion download start but never ends?

    I need a help urgently

    I'd actually give Apple a call. They might be able to reimburse you.
    Matt

  • HT1338 I just installed OSX snow leapord and just want to be able to use icloud.  I up--graded my old macbook to 2 gigs and still can't get it to download icloud .  would go to osx mountain lion but can't do that either.  What do I have to do???

    I want to use icloud to sync w/my new apple tv.  bought osx snow leopard and installed it plus upgraded to 2 gigs memory for my
    old (2007) macbook.  still won't work. I need to get to at least osx 10.7.4 or to osx mountain lion.  Tried everything and can't get there.
    I'm not a computer whiz...quite a novice.  so, if you can help; please speak in layman language....ha   Thanks

    iCloud requires 10.7.2 or later.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, everything works fine when its turned off. I cannot go on many websites without the VPN.

    Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, connection speed is fine when its turned off. I cannot go on many websites without the VPN. My current location is Shanghai, China. OSX Mountain was installed this morning and everything worked fine until then. Is Express VPN not supported? What do i need to do in order to get it working again on my Macbook Pro (early 2011). I want to be able to go on websites such as Youtube, Facebook, Twitter, ect...

    Hi,
    I am having the same issue listed above on my new Mac Mini i just bought, I also contacted Express VPN support and got the same instructions with exception of the command to run in the utilities terminal.  I tried the steps listed, and both commands (posted here, and sent to me directly by Express VPN support), and still unable to connect on my Mac Mini running OS X 10.8.2, but I am able to connect on my iPad and my MacBook which is running Mac OS X 10.6.8.  Usually Express VPN is spot on with their customer support, but this is taking longer to get resolved.  Here is the steps sent to me
    Try doing the following to see if the problem gets resolved:
    Please follow the instructions here: https://www.expressvpn.org/support/setting_dns_servers_mac_os
    (should still be the same for Lion) and then add the following DNS servers: 8.8.8.8 & 208.67.222.220. After adding the DNS servers, please do the following steps as well:
    Note: If you're connecting to your ISP via a PPPoE connection, then set the DNS servers on the PPPoE connection itself and then restart your computer for the DNS settings to take effect.
    1. Click on Applications
    2. Click on Utilities
    3. Click on Terminal
    4. Type the following command (without the quotes): "sudo killall -HUP mDNSResponder"
    5. Press enter and then try reconnecting to the VPN.
    If you're still unable to connect, please send us in the latest log files.
    Hope this helps. Let us know how it goes.

  • Osx mountain lion not downloading

    My download of osx mountain lion gets to 142mb then stops! I've tried deleting the purchase and redownloading still the same thing,
    does anyone have an answer for this annoying issue!

    Hello, how much free space on your Hard Drive?
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)

  • OSX Mountain Lion, Link to Creative Cloud Download wont open

    am running OSX mountain lion, today the creative cloud app had an exclamation mark on it and said to uniinstal and reinstall a fresh version of creative cloud, i uninstalled it, however i cant seem to be able to download the new app, as the link to the download is broken.
    Please help.

    Hi Nuneeto,
    Please login to www.creative.adobe.com go to tab 'download center'.
    You will see an app named 'Creative Cloud' download and then install it.
    If you still get the same problem I would suggest you to try a different browser like chrome or firefox etc.
    Thanks
    Kapil

  • Download of osx mountain lion not started

    i bought mac osx mountain lion online at app store but it have not started downloading
    the machine in which i am downloading has already mountain lion installed
    plz give some solution
    t&R
    Sachin

    Why are you trying to download, to port it elsewhere?

  • Error downloading osx mountain lion

    I have just bought osx mountain lion on appstore. I had an error message, I can't relaunch now again the download process. Did anyone have the same problem? 

    Helps to tell us what the error said ...

Maybe you are looking for

  • Clarification required regarding Flex Server

    hi I have been studying about the new flex 2 technology and have downloaded the flex builder 2trail. I am able to build flex application successfully and also have been able to deploy it on Windows Office live . But i am very much confused about Flex

  • Question on downgrading Xperia Sola with flashtool

    I have 3 questions I want to know guys please help me thanks 1. Should my Xperia Sola (ics) be rooted before i flash the GB 2.3.7 with flashtool or can i flash it right away 2. I saw my FREE RAM ON ICS is about 150 less will it become 300 mb free onc

  • How do you stop document tab pop-ups?

    When I move my cursor over a document tab that is too short to show the whole filename, a pop-up appears with the full filename.  The pop-up covers most of the tab, making it harder to click on it.  I'd like to turn off this feature.  I don't see any

  • Have new monitor and dont now how to open program

    my mom bought me a new 22" ProView flat screen lcd monitor . it came with a cd to download ... i have no idea how to open and run any of it??? of course i no how to on the heweitt but not on the apple... if any one can help walk me thru this ...it wo

  • Write to a vector

    Hi all, appreciate if you could help me. I have a program used to query from database(oracle) and then dump it to vector and later on write to local drive. this vector contains few columns. my problem is, i would like to replace column b with a new V