OT: DRM solution

Hey there,
A client of mine is creating a specific training software and
is selling
that over his website. He currently has a system in place
where he uses
encrypted WMV files (essentially screen captions with a voice
over)
which can only be played if the client downloads a license.
There is no
time limited on the license, the videos are only playable on
the
computer that has been used to purchase the license.
My client is dealing with a lot of mid size companies which
purchase
typically more than one license, so he would like to keep it
that way.
The only issue is that this systems uses Microsoft' DRM and
relies
heavily in IE and Windows Media Player and this is where the
problem
comes in. Very often the Media Player installation seems
corrupted and
the only solution to get those videos to play is to reinstall
the whole
player... yes, major pain.
And on top of that the whole license delivery process is so
complicated
that it can be troubleshooted purely on a case to case base.
So I was wondering if any of you had experiences with a
similar system
and if there is a better solution to that. I was thinking
more in terms
of using Flash, as somehow I think it is more reliable then
the MP.
Currently Flash itself does not offer any DRM specificly, but
then I
read that you could embed the Flash in a PDF.
Any ideas/experiences...
Anurag

> I agree that it is a "nasty" thing in itself, which I
also mentioned to my
> client... But that's the way he wants to go...
Well, I'd just tell them that DRM is what it is. No matter
which route you
go, there will be issues with some customers not being able
to see it,
support pains/costs to help other customers, and overhead
with developing
and maintaining the DRM.
They really need to look at it from a business POV. If they
removed the DRM,
would they save/make more or less money?
A lot of people THINK DRM is going to help, but never really
analyze the
situation to see if it really does.
If you take the big examples (RIAA and MPAA) DRM certainly
hasn't reduced
file sharing...the very thing they wanted to reduce by
enacting DRM.
-Darrel

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