OTA update messes up Incredible

We have three DINCs. One of them got an OTA update on Sunday morning (1/3/11) that has messed up the phone. It has the following issues:
1) Many apps act as if they are being opened for the first time, EACH time they are opened, IF they open.
2) Majority apps won't open, FORCE CLOSE.
3) Handscent sends messages from the previous day when you power off and back on again, i.e. they seem to be stuck in the queue.
Recommendations for next steps?
Thanks in advance.

My first choice is a battery pull, but I doubt that will correct it. But all three of your devices are showing the same thing. So I suspect a corrupt OTA download.
I would say to next do a master reset, but if you have time for just one phone, delete the apps and reinstall and see if that clears up the issue.

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Incredible 4g OTA update not showing up

Incredible 4g supposed to get an OTA update. I know many people have gotten the update. My phone does not prompt for an update.
I also try to search for the update through the "Software Update" section in settings but when I click that, it just searches for a couple seconds, and then disappears...
it doesn't even mention "No Update Available" like it usually does...the dialogue just disappears
anyone know why this may be? or a way to fix it?

Hi there Somerandomname1!
I happy that you're eager to get an update to your phone! I always try to keep my electronics up to date as well.
Ann definitely made a good point and that could be the case. I would also recommend to clear out some space on your phone, just in case. Sometimes the updates won't push through if there's not enough room!
Just do a bit of spring cleaning on your phone such as removing unused applications or moving them to the sd card. You can also delete old text and email messages!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

MotoX OTA update fixes, when's it coming to VERIZON???

Camera – Improved Photo Quality
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Camera – Improved Focus
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Camera – Faster Switching
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Google Drive – 50GB Promotion
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Hanoverfiste wrote:
Then perhaps "they" shouldn't comment on things they know nothing about as representatives of VZW?
The reps from the social media team that post on this community don't comment except to say they don't know if or when an update could be released. The phone reps are the same way.
As for me, I'm just another customer like yourself. The difference is that I have seen the pattern for updates for the last three to four years for Android devices through this community forum. The pattern is easy to recognize now and frankly it is exhausting to read the rants for wanting an update to where is the update and on the update messed up my phone then others suggesting to factory reset the phone clear out the leftover old code. The Moto X is just another phone in that long line of devices not just on this carrier, but all the others that support Android, Windows, iOS and BlackBerry devices.

HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity

Recent Over The Air (OTA) update for Slate 21 Update
Link to thread discussion here, fix listed below -
ISSUE:
A previously applied HP Slate 21 Kit Kat Update (Android 4.4.2) over the air (OTA) update may have caused issues with audio quality or wireless LAN connectivity.
Audio Quality: Bass response will be poor. Audio will play but bass frequencies will be lacking.
WiFi Issue: 5 GHz band not functioning properly
Status:
A new update (17r25.1-011-11-WW) has been released over the air (OTA) to end users
Resolution:
Apply update 17r25.1-011-11-WW
If the user was previously on 17r25.1-010-10-WW then a Factory Reset should be performed to complete the resolution.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

Pebbles65,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Cheers,
KarolB
I work for HP

IPad fails to connect to WiFi after OTA update to iOS 6

After the OTA update to iOS 6 my new iPad fails to connect to my WiFi network at home. My LANCOM router reports the following issue:
Index: 62294
Zeit: 19.09.2012 21:08:28
Interface: WLAN-1
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Adresse: xxxxxxxxxxxx
Grund: Cannot support all requested capabilities in Capability Information field
It has worked flawlessly in the past with iOS 5 on my new iPad and iPhone 4. At the moment I hestitate to update my iPhone too.
Anyone with the same issue or an idea how to fix it?
Thanks in advance, greetings from Stuttgart (Germany),
Jens

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

After lion 10.7.3 update messed my mac had to restore from time machine now Outlook won't connect with microsoft exchange, any idea?

after lion 10.7.3 update messed my mac had to restore from time machine now Outlook won't connect with microsoft exchange, any idea?

I've had a similar problem. On my first boot up after installing 10.7.4, Firefox would not open. Crashed every time. Safari was not affected. I have no idea if it was related to the flash plugin, but I did install a the latest version of that a couple of weeks ago.
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Lenovo s820 OTA Update error (From S820_ROW_S222_141121 to S820_ROW_S223_150119)

Hi,
I also having problem in OTA updation (10.89MB) recently triggered. (I am using Android Kitkat version 4.4.2) while I tried to upgrade the it down loaded properly without any issue.
Then I pressed upgrade now, then my mobile restarted and shown some upgrading screen....but suddenly a error show n and stopped.
then I rebooted and pop up says that the OTA upgrade failed!!!.
Someboday pls. help me to fix this.
I also did factory default setting.
Note : Pls. check the error message in attached picture.
(Installing Update....
Verifying current system...
"/system/priv-app/settings.apk" has unexpected contents.
Update.Zip is not correct
Installation aborted.)

I have the same issue with S820_ROW_S222_141121 except my installation halted on "/system/priv-app/ideaFriend.apk"
Please help.
The updates kept coming but I could never installed them.
I have tried OTA as well as from my own PC. Won't WORK!

Ios 5.1 OTA update gives error message ( unable to check for update - an error occured while checking for a sofware update ), can anyone help ?

i am trying to download the latest ios 5.1 but the OTA update gives me a error message ( unable to check for update - an error occured while checking for a sofware update )
the same thing happens in my ipad too.

Thank you! I've been trying all day to get this to work! and finally i found the answer!
amensistech wrote:
I found a fix for this.
Go to Wifi Settings and then select your Wifi Network. Tap the blue arrow to go into Wifi settings and then select the DNS tab.
Set the DNS to 8.8.8.8 and then go back to the software update page.
This time it shall work.
I tried it on an iPad 1 running iOS 5.0.1 but I am sure this shall help.
Do rate me and reply if it works.

Help the update messed up my PC as well msvcr80

What do I do ?? Update messed up my PC I get error message MSVCR80 missing??? itunes will not open

Actually, I've found if you are using Windows, there is something hinky going on in there. No surprise, it's Windows. If you unistall iTunes again as descibed here :http://support.apple.com/kb/ht1923 then go to the Apple site and download iTunes andsave the downloader file ( not run it from Internet Explorer), you then have a copy in your Downloads folder.
Go to the Downloads folder and highlight the installer file, then right click and "Cut" the file out of Downloads.
Then, find the root of your C: drive. In Vista and Win 7, you click on Start the go to Computer and click into the C: drive. Not sure where to do that in Win 8, probably have to find the File Explorer and look in there for "Computer".
Paste the installer directly into the C: drive by clicking on an empty spot and selecting "Paste". You will need administaror privileges to do this.
Once it is on the C: dirve and outside of stupid old Windows, the insatller will run properly and install all the files needed to make the program run like it is suppoded to.
To avoid other issues with stupid old Windows, make you next computer purchase from Apple.

Have a lead on the OTA update problems!

FIRST, THANK YOU! THANK YOU! THANK YOU!... Whoever is responsible for FINALLY giving us our own discussion space!!!!
I am only going to post this here rather than try to update all the postings regarding the OTA update issues. I hope people will find their way to it!
I experienced rapid battery drain, severe overheating & endless boot-looping after the OTA update (among other more minor problems posted in the main Android forum). I had to factory reset and have been trying to determine what the problem might be. I have had discussion with VZW & HTC about this problem.
After leaving my phone as a stock out of the box phone with the update for a week, I started adding back my Apps. Eventually I had the same problem. I factory reset my phone and installed each App 1 at a time.
I discovered that WeatherBug Elite is causing major problems on the HTC Rezound post OTA firmware update. The HTC Rezound has 3 location services - Verizon Location Services, Standalone GPS and Google Location Services. The default is for only the GPS and Google services to be turned on. If the WeatherBug city is set to Current Location and Verizon Location Services is turned off then the device battery will rapidly drain. It will also SEVERELY OVERHEAT (130 degrees+) & eventually begin endless boot-looping. At this point the phone has to be factory reset.
If Verizon Location Services are turned on then setting the city for Current Location does not cause this problem. If you turn Verizon Location Services off after the Current Location has been set then it is OK until you change locations and it has to update. Then its back to severely overheating and eventually endless boot-looping.
This does not happen on the free version of WeatherBug.
Verizon included a new process - Verizon Location Agent in the OTA update. This must have something to do with the problem. All my other Apps that use a Current Location setting do not have this problem. I suspect that there may be other older Apps with a Current Location setting that might cause this same problem. This has been causing much stress and problems for HTC, Verizon and their customers. People have been going thru multiple phones thinking that it is a problem with the phone but it continues to happen. HTC and Verizon have acknowledged that there is some problem with the update and they are now investigating it but really didn't have a lead on what it might be since only some customers were experiencing these problems.
I spent 14 hours diagnosing and trouble-shooting the problem all last night. You have to put the phone to sleep & wait long enough for WiFi & the GPRS data to be turned off. When you wake the phone & wait for 'No Service' on the lock screen to change to 'Verizon Wireless' then it will immediately start the endless uncontrollable boot-looping. It will also happen if you restart the phone. I have done this on a factory reset phone with the OTA update installing one App at a time and WeatherBug Elite was the only one that caused the problem. I do not know if this is true for 4G-LTE as I am not in a 4G-LTE area and keep it turned off.
I wanted to pass along this information I discovered. I hope I am remembering all the steps. I had it doing it every time. I did more factory resets last night than you could believe. You need to see the "No Service" on the lock screen when you wake up your phone. This has something to do with it also. I'm so tired now that I can't see straight. I'll recheck this after I've had a nap.

Because some people have problems with the updates and some don't, I've often wondered if it had to do with specific apps that some have on their phones and others don't. I never had any problems with my Thunderbolt updates. This one for the Rezound isn't a problem either, but I essentially have the same apps on it that I did on the Bolt. I've never cared for Weatherbug ever since they originally came out on the PC and I got buried in spam. If you haven't tried it yet, you might also try "Weather, Radar, Alerts, Quakes by Elecont software. It's the best weather app I've found and has never given me any problems. I tried BeWeather and didn't like it as well.
https://market.android.com/details?id=com.Elecont.WeatherClock&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5FbGVjb250LldlYXRoZXJDbG9jayJdhttp://
What you're doing by eliminating them one at a time is time consuming, but the best route. There may still be something wrong with the phone itself. I've never had a problem with the boot looping. Also, mine gets up to around 120 to 125 degrees if I'm charging it while using it heavily for streaming videos/movies, but I've never hit the 130's like you have. I did have the led's flash red/green at me at about 125. I also haven't had any of the other problems you seem to be having, so I can't be much help other than to let you know that there are Rezounds that don't have all of those frustrating, headache causing problems.
I've lost track in your posts, so forgive me for asking the obvious, but have you exchanged it for a CLN replacement(s) and tried new batteries? Are you still using a standard battery, or an extended? The extended batteries don't seem to be having the overheating problems that the standard batteries are, but if you have a bad phone, it may not make much difference.
Sorry about the problems and frustration

Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down

Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down

Basics from the User Guide are restart, reset, restore from backup, restore as NEW. Unless you've tried ALL of these, you're not done troubleshooting.

N96 OTA Update

I have an original N96, never been upgraded. I haven't had any major problems with the phone (quite a few minor ones) and wanted to wait for a few Firmware updates, before I took the plunge and updated. I just did a OTA check and my phone did download an update.
I of course intend to make a full backup before running the update, but just wanted to check if anyone else has done an OTA update and whether they lost any information or data off their phone. Just to give me an idea of the time I will have to spend getting things back to the way they were....
Cheers
There are 10 types of people in the world. Those who understand binary and those who don't.
Solved!
Go to Solution.

I have done 3 OTA updates on my N96 and they all worked seamlessly with no loss of data whatsoever.
However, you should still take all the necessary precautions and do all the backups. We don't want to tempt Murphy's Law.
OTA is the only way to go and I am sure you will agree once you've tried it.
Good Luck with the update.

Problem with B6000-H OTA update

Hi, I have a problem with my Lenovo YOGA 8, after an OTA update, it restart but stay still with Lenovo logo. Tryed wipe cache, wipe data factory default but nothing. Someone can help me to find the original rom to try flashing by recovery?
Thanks!
Moderator Note; subject edited on this and further posts

Try this link at your risk:
http://lenovo-forums.ru/files/file/428-rom-yoga-8-b6000-a422-000-059-131219-ww-wifi/

Ota update in saudi arabia for 5800xm

when it will be available, ota update for nokia 5800xm here in saudi arabia?

Mobily version is not out yet. But its coming soon as you can see below so you'll have to wait
Attachments:
Capture.JPG ‏32 KB

Froyo OTA Update broke my Exchange Account!

I received the "official" OTA update last night for my Droid and installed it this morning. My corporate exchange account worked wonderfully before the installation and has been since I got the phone on it's release date. After the installation, it's broken. I've tried deleting the account and re-entering it and just get a message that advises that it's unable to connect to the server.
I've found that this has happened to many who have used the FRG01B update that VZW rolled out. Anyone hear of a solution to this problem? VZW, is there any plan to fix this bug? I need my email and calendar back!!! It's part of the reason I got this phone in the first place!

first, let me tell you about my "registering on these forums" experience. I tried over and over and it would not let me register. silly little errors like, "your registration cannot be completed, try again later."
Nonetheless, I have seen a few postings about how Froyo hoses Exchange(Corporate)e mail and I wanted to talk about why it is happening. I was finally able to register from within my myverizon account, I could not do it any other way. Also, got a page cannot be displayed error when I tried to click the support site for the community/blog.
Anyway, the solution:
It looks like Froyo is forcing the use of a certificate on your Exchange portal. It really is that simple. Your Exchange Admin just needs to put a cert on the portal and then enable SSL. That is all it takes, then on your phone, select to use SSL and Accept all Certs in the Inbound Accounts settings. For some reason, corporate mail does not work without SSL, even if you uncheck the box.
Most people won't have this problem since they probably already have a cert on the mailserver portal.

OTA update messes up Incredible

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