Other Files totaling 70GB
Two months ago i bought mac book air 13, 128 GB Hard Drive. A few days ago it showed me messsage that there is no enough space. Disk utility shows that 100 GB is used. when i calculated files, it turned out that there are "other files" that size 70GB in total. It is practically impossible for me to have used up 100GB. I counted my files and they all accounted maximum 50 GB. Then i removed all my files from mac book and cleared all folders, but disk utility anyway shows 70GB "Other files". what is the problem? i checked the recovery disk and it is clear.
Im about 100% sure what youve got going on is a LOCAL SNAPSHOTS issue (not really an issue)
basically your AIR is backing itself up TO itself (something i dont like).
you can read about it here, and you can also turn it off, stop it from happening anymore
http://support.apple.com/kb/ht4878
Similar Messages
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I am having issues related to storage and I believe this is causing my computer to slow down. "Other" files part is the major occupier(180 GB). I have done Omni disk and multiple other cleaning(iTunes-device, restart, etc), yet have not been able to empty any more space, nor to speed up my computer? Any suggestions? All your contributions are welcomed. Thanks. Mehmet Mazhar Celikoyar
Below is the result:
Hardware Information:
MacBook Pro (15-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,3
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
HP IO - Path: /Library/StartupItems/HP IO
System Software:
OS X 10.9 (13A603) - Uptime: 3 days 22:8:6
Disk Information:
ST9500420ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (220.49 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.64)
com.livedrive.filesystems.livedrivefs (2.1.14)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.creativebe.MainMenuHelper.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.magican.castle.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.hp.productresearch.plist
[loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[failed] com.UninstallerTool.plist
[failed] com.VolumeWatcherTool.plist
[failed] com.zeobit.MacKeeper.Helper.plist
User Login Items:
BlackBerry Device Manager
HP Scheduler
3rd Party Preference Panes:
Adobe Version Cue CS4
DC30 Xact Driver Panel
Flash Player
Flip4Mac WMV
Perian
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
OctoshapeWeb.plugin
Bad Fonts:
None
Time Machine:
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 278.75 GB
Destinations:
TOSHIBA EXT [Local] (Last used)
Total size: 2 TB
Total number of backups: 5
Oldest backup: 2013-10-24 23:21:31 +0000
Last backup: 2013-10-25 02:59:08 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% Microsoft PowerPoint
0% BBLaunchAgent
0% fontd
0% aosnotifyd
Top Processes by Memory:
168 MB Microsoft PowerPoint
123 MB Safari
86 MB Mail
74 MB WindowServer
45 MB com.apple.WebKit.Networking
45 MB com.apple.WebKit.WebContent
41 MB Finder
41 MB PluginProcess
41 MB mds_stores
33 MB Notes
Virtual Memory Statistics:
72 MB Free RAM
1.27 GB Active RAM
1.24 GB Inactive RAM
667 MB Wired RAM
2.58 GB Page-ins
111 MB Page-outs -
I'm unable to email PDF attachments, this has started in the last 2 weeks - any clues why as other file types are sending?
Greetings,
That is rather strange. Attachments are attachments. The big difference between what will send and what won't is usually either who you are sending it to (wrong email address) or how big the attachment is (most email providers have a limit to the total message size between 10 MB and 20 MB).
-- What happens when you say you are "unable to email PDF attachments"? What error message do you get?
-- Are you sending these emails using the Mail program?
-- What is the file size of the PDF you are trying to send?
-- What happens if you compress the PDF before you email it (Highlight the PDF on the desktop and then go to File > Compress) ?
-- What happens if you send the PDF to yourself?
Cheers. -
When I attempt to process a pamorama (3 files), total 12mb. message "not enough Ram". I run XP 3GB
When I attempt to process a panorama using 3 jpg files, total 12mb, Using windows XP with 3gb RAM, I receive error mwssage "not enough memory. any idears?
Before you try to secure your wireless network, you need to Hardwired your computer to the Router and check if the Ethernet Adapter on your Hardiwred computer is Active.
Now login to the Router setup page and try to make the changes on your Router, i think you should be able to make the changes on your Router. -
My online E-Edition newspaper will freeze up after loading the front page and gives me the message that the max. number of files are already open and no other files can be printed or opened until some are closed. 1A.pdf. When you click ok it repeats itself and you have to force shutdown by holding off button. I'm totally stumped.
I have read that "1000" is default maximum for Acrobat 4 or Acrobat 5 (I don't remmember it exactly anymore). Concerning my PC and RAM. I have a high-end graphical computer at my office; so I'm sure the RAM memory is not the reason.
Anyway, thanks for answer. -
How do I combine 39 files totalling approx 10,000 pages without adobe crashing?
How do I combine 39 files totalling approx 10,000 pages without adobe crashing?
What "adobe" is crashing: Acrobat or PDF Pack on Acrobat.com ?
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Migration assitant "all other files"
ok so i just got my free 24" iMac from apple and its amazing! I have my MBP beside it and am trying to transfer stuff from it to the imac using migration assistant. Its going ok but there is an option for all other files.. they total 1.3GB but what are they and where can i find them??
Regardswhen i did i, a box came up and it had a check box tick beside a folder (i think it said Macintosh HD but I cant remember and am in the middle of a transfer so I cant check) I could click an arrow to drop a list of sub folders such as pictures music documents and the like (actually now that I think about it it was probably my entire home folder and the very first folder that i mentioned was probably named after it). the last option was "other files" and totaled 1.3GB. I decided not to tick it but if I find out what it was I may go back and get it.
Thanks so far -
I have 76gb OTHER files in my 256 gb macbook air. tell me how to investigate these files and delete them
Tx.
I just found out (with the help from apple support team) that the OTHER file in my macbook is MobileSync. They're the back up from my iPhone and iPad. Total 52GB! -
Trying to delete file from trash but get this: The operation can’t be completed because the item “File name” is in use. All other files delete except this one. Please help
Maybe some help here:
http://osxdaily.com/2012/07/19/force-empty-trash-in-mac-os-x-when-file-is-locked -or-in-use// -
OS = Windows 7
When I visit a site like youtube whith private browsing enabled and with the add-on named "shockwave flash" in firefox add-on list installed and activate the flashplayer by going to a video the following files are created in the folder C:\Users\MyUserName\AppData\Local\Temp\plugtmp-1
plugin-crossdomain.xml
plugin-strings-nl_NL-vflLqJ7vu.xlb
The contents of plugin-crossdomain contain both the "youtube.com" adress as "s.ytimg.com" and is as follows:
<?xml version="1.0"?>
<!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">
-<cross-domain-policy> <allow-access-from domain="s.ytimg.com"/> <allow-access-from domain="*.youtube.com"/> </cross-domain-policy>
The contents of the other file I will spare you cause I think those are less common when I visit other sites but I certainly don't trust the file. The crossdomain.xml I see when I visit most other flashpayer sites as well.
I've also noticed multiple plugin-crossdomain-1.xml and onwards in numbers, I just clicked a youtube video to test, got 6 of them in my temp plus a file named "plugin-read2" (no more NL file cause I changed my country, don't know how youtube knows where I'm from, but that's another subject, don't like that either). I just noticed one with a different code:
<?xml version="1.0"?>
-<cross-domain-policy> <allow-access-from domain="*"/> </cross-domain-policy>
So I guess this one comprimises my browsing history a bit less since it doesn't contain a webadress. If these files are even meant to be deposited in my local\temp folder. The bigger problem occurs when they stay there even after using private browsing, after clearing history, after clearing internet temporary files, cache, whatever you can think of. Which they do in my case, got more than 50 plugtmp-# folders in the previous mentioned local\temp folder containing all website names I visited in the last months. There are a variety of files in them, mostly ASP and XML, some just say file. I have yet to witness such a duplicate folder creation since I started checking my temp (perhaps when firefox crashes? I'd say I've had about 50 crashes in recent months).
I started checking my temp because of the following Microsoft Security Essential warnings I received on 23-4-12:
Exploit:Java/CVE-2010-0840.HE
containerfile:C:\Users\Username\AppData\Local\Temp\jar_cache2196625541034777730.tmp
file:C:\Users\Username\AppData\Local\Temp\jar_cache2196625541034777730.tmp->pong/reversi.class
and...
Exploit:Java/CVE-2008-5353.ZT
containerfile:C:\Users\Noname\AppData\Local\Temp\jar_cache1028270176376464057.tmp
file:C:\Users\Noname\AppData\Local\Temp\jar_cache1028270176376464057.tmp->Testability.class
Microsoft Security Essentials informed me that these files were quarantained and deleted but when going to my temp file they were still there, I deleted them manually and began the great quest of finding out what the multiple gigabytes of other files and folders were doing in that temp folder and not being deleted with the usual clearing options within firefox (and IE).
Note that I have set my adobe flasplayer settings to the most private intense I could think of while doing these tests (don't allow data storage for all websites, disable peer-to peer stuff, don't remember exactly anymore, etc.). I found it highly suspicious that i needed to change these settings online on an adobe website, is that correct? When right-clicking a video only limited privacy options are available which is why I tried the website thing.
After the inital discovery of the java exploit (which was discovered by MSE shortly after I installed and started my first scan with Malwarebytes, which in turn made me suspicious whether I had even downloaded the right malwarebytes, but no indication in the filename if I google it). Malwarebytes found nothing, MSE found nothing after it said it removed the files, yet it didn't remove them, manually scanning these jar_cache files with both malwarevytes and MSE resulted in nothing. Just to be sure, I deleted them anyways like I said earlier. No new jar_cache files have been created, no exploits detected since then. CCleaner has cleaned most of my temp folder, I did the rest, am blocking all cookies (except for now shortly), noscript add-on has been running a while on my firefox (V 3.6.26) to block most javascripts except from sites like youtube. I've had almost the same problem using similar manual solutions a couple of months ago, and a couple of months before that (clearing all the multiple tmp folders, removing or renaming jar_cache manually, running various antmalware software, full scan not finding a thing afterwards, installing extra add-ons to increase my security, this time it's BetterPrivacy which I found through a mozilla firefox https connection, I hope, which showed me nicely how adobe flash was still storing LSO's even after setting all storage settings to 0 kb and such on the adobe website, enabling private browsing in firefox crushed those little trolls, but still plugtmp trolls are being created, help me crush them please, they confuse me when I'm looking for a real threat but I still want to use flash, IE doesn't need those folders and files, or does it store them somewhere else?).
I'm sorry for the long story and many questions, hope it doesn't scare you away from helping me fight this. I suspect it's people wanting to belong to the hackergroup Anonymous who are doing this to my system and repeating their tricks (or the virus is still there, but I've done many antivirus scans with different programs so no need to suggest that option to me, they don't find it or I run into it after a while again, so far, have not seen jar_cache show up). Obviously, you may focus on the questions pertaining firefox and plugtmp folders, but if you can help me with any information regarding those exploits I would be extremely grateful, I've read alot but there isn't much specific information for checking where it comes from when all the anti-virus scanners don't detect anything anymore and don't block it incoming. I also have downloaded and installed process monitor but it crashes when I try to run it. The first time I tried to run it it lasted the longest, now it crashes after a few seconds, I just saw the number of events run up to almost a million and lots of cpu usage. When it crashed everything returned back to normal, or at least that's what I'm supposed to think I guess. I'll follow up on that one on their forum, but you can tell me if the program is ligit or not (it has a microsoft digital signature, or the name micosoft is used in that signature).update:
I haven't upgraded my firefox yet because of a "TVU Web Player" plugin that isn't supported in the new firefox and I'm using it occasionally, couldn't find an upgrade for it. Most of my other plugins are upgraded in the green (according to mozilla websitechecker):
Java(TM) Platform SE 6 U31 (green)
Shockwave for Director (green - from Adobe I think)
Shockwave Flash (green - why do I even need 2 of these adobe add-ons? can I remove one? I removed everything else i could find except the reader i think, I found AdobeARM and Adobe Acrobat several versions, very confusing with names constantly switching around)
Java Deployment Toolkit 6.0.310.5 (green, grrr, again a second java, why do they do this stuff, to annoy people who are plagued with java and flash exploits? make it more complicating?)
Adobe Acrobat (green, great, it's still there, well I guess this is the reader then)
TVU Web Player for FireFox (grey - mentioned it already)
Silverlight Plug-In (yellow - hardly use it, I think, unless it's automatic without my knowing, perhaps I watched one stream with it once, I'd like to remove it, but just in case I need it, don't remember why I didn't update, perhaps a conflict, perhaps because I don't use it, or it didn't report a threat like java and doesn't create unwantend and history compromising temp files)
Google Update (grey - can I remove? what will i lose? don't remember installing it, and if I didn't, why didn't firefox block it?)
Veetle TV Core (grey)
Veetle TV Player (grey - using this for watching streams on veetle.com, probably needs the Core, deleted the broadcaster that was there earlier, never chose to install that, can't firefox regulate that when installing different components? or did i just miss that option and assumed I needed when I was installing veetle add-on?)
Well, that's the list i get when checking on your site, when i use my own browseroptions to check add-ons I get a slightly different and longer list including a few I have already turned off (which also doesn't seem very secure to me, what's the point in using your site then for anything other than updates?), here are the differences in MY list:
I can see 2 versions of Java(TM) Platform SE 6 U31, (thanks firefox for not being able to copy-paste this)
one "Classic Java plug-in for Netscape and Mozilla"
the other is "next generation plug-in for Mozilla browsers".
I think I'll just turn off the Netscape and Mozilla one, don't trust it, why would I need 2? There I did it, no crashes, screw java :P
There's also a Mozilla Default plugin listed there, why does firefox list it there without any further information whether I need it or not or whether it really originates from Mozilla firefox? It doesn't even show up when I use your website plugin checker, so is there no easy way by watching this list for me to determin I can skip worrying about it?
There's also some old ones that I recently deactivated still listed like windows live photo gallery, never remember adding that one either or needing it for anything and as usual, right-clicking and "visit homepage" is greyed out, just as it is for the many java crap add-ons I encountered so far.
Doing a quick check, the only homepage I can visit is the veetle one. The rest are greyed out. I also have several "Java Console" in my extentions tab, I deactivated all but the one with the highest number. Still no Java Console visible though, even after going to start/search "java", clicking java file and changing the settings there to "show" console instead of "hide" (can't remember exact details).
There's some other extentions from noscript, TVU webplayer again, ADblock Plus and now also BetterPrivacy (sidenote, a default.LSO remains after cleanup correct? How do I know that one isn't doing anything nasty if it's code has been changed or is being changed? To prevent other LSO's I need to use both private browsing and change all kinds of restrictions online for adobe flashplayer, can anyone say absurd!!! if you think you're infected and want to improve your security? Sorry that rant was against Adobe, but it's really against Anonymous, no offense). -
I was in the process of reorganising my hard drives so I could RAID them however I managed to corrupt one drive and had to format it which meant I lost all my Logic Files and some other files. I managed to save a lot of files (mainly video files) before I had to format the drive but I need a Data Recovery service that will not alter anything on the hard drive and will put all the formatted files (regardless of the type) back for me so I can get the rest of the ones I need.
Thanks in advance.What about folders and such?
No. FS doesn't reconstruct folders. However, Data Rescue does, depending on how you use it. About the only thing in Data Rescue a Quick Scan ever seems to show you are files that are already live.
So that leaves you with a Deep Scan, or a Deleted Files scan. The first pass of a Deep Scan will attempt to retrieve folders and files, along with their original names. The second pass only looks for file patterns. Like recognizing a Photoshop .psd file. It will recover it, but give it a nonsense name. A Deleted Files scan only results in nonsense names of recognized file types; no folders.
What were you using File Salvage on? A hard drive?
Yes, though you can use it on a flash drive, or any other mounted drive.
At the moment it is estimating 289 hours remaining on a 1TB drive. Can it not go faster?
No, both of the software mentioned are slower than molasses in January. When you delete anything in Windows, its file table entry simply tagged as deleted. So to unerase them, the tag is removed. That's why it works to quickly and easily (assuming you haven't already overwritten the data to be recovered).
In OS X though, the whole idea of the underlying UNIX structure is all about security. It's not supposed to be easy to retrieve deleted items. When you delete items, their file table entries are erased. So the only way to find deleted items is to scour the entire drive for BOF (Beginning Of File) markers that don't have a matching starting block to anything that is in the file table.
Another question, half the drive was empty. Will it fly over that empty space or will it sieve through it incase there was some files stored on it?
If you use the Expert mode is FS, you can choose to do that: -
Cannot send videos and other files on ipad air
There is no button "send files" on my 4.19 skype. I can send photos, video message, but not video from my ipad library or any other files. Any sollutions?
Were they able to confirm that their app will allow the download of files of that size? There should not be any issue with downloading files sizes when on Wi-Fi. The phone does not have restrictions, but a timeout can be an error of the ISP, or something the App does. Then again, if you are downloading via Wi-Fi, is the device going to sleep during this time? Is it connected to power? If it is going to sleep and is not connected to power, even in the download mode, the sleep mode of the iPad could be disconnecting the Wi-Fi. Try doing it with the iPad connected to power.
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When I sync my iPhone to itunes it shows over 7GB of "other" files.
My phone has been showing a "full" status and when I synced it I saw that no matter how many songs and apps I deleted, the "other" category kept growing. My brother told me about a trick to swipe the "music" section in the "about/ usage" setting and this seemed to get rid of the "other" but it also seemed to mess up my music player app- it keeps skipping through my songs.
I have attempted to fix it using this again but it has not worked. I have over 7GB of "other" files, my voice memos are no longer on my playlist despite selecting it to sync. I also seem to have lost over 200 songs which will not sync. I have only ever purchased music via itunes.
My phone continues to warn me that it is full but I do not know how to get rid of the "other" category. I am surprised to find out that apple charges $35 to get support. Wow.
Any help on this would be great, because I seem to have lost access to my music, I've lost important voice memos, my music app is not playing properly, and my phone continues to warn me that it is full.
Thank you.I should mention that I also did a restore hoping that would solve the problem but it did not, and it was after this that I lost some of my music.
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Nokia C5-03 Low memory problems ( Other Files )
Please help. I have a nokia C5-03 the handset is showing phone memory is full. I have checked and uninstalled all unecessay applications. But problem is still there. when i check the phone memory it indicates that i have other files of 42mb installed and using phone memory. however i am unable to check what other files are installed or classfied as other files. Can you please assist me so i can know what these other files consist of or where they are located.
Hi Thetao,
I typed a more extensive reaction before, but it got lost when I pressed "post". Therefore I just respond to the main points that you mentioned (and some I found out myself).
Strange: I can't find the 40 MB Maximum User Storage on the Nokia website anymore (nor the 75 MB). But it sounds very familiar to me. It looks to me as if they removed this from the phone specs, also of other Smartphones by the way.
Yesterday, I deleted some small apps that I don't use (anymore) such as InternetRadio and I also removed Nokia email. Although the apps were below 2 MB together, this freed up over 7 MB of Phone memory (24 MB free now)! I think there were still some old emails stored in C: which I couldn't delete any other way. This helped me a great deal already but I tried your suggestions as well.
1. No map data or CITIES folder on C: 2. Switched messages memory to phone (and phone to offline mode) and I did indeed find a forgotten email account with 30 email messages. Not much but I had 24,7 MB free after that. Of course, I put messages memory back to the memorycard. 3. Used the free edition of Y-Browser to manually delete the cache folder. Not much data in that, but 25,1 MB free after that. Nice tool, with which you can reach folders that normally stay hidden! Used YBrowser to search all C: for files over 300 kB. Only 2 files: boot_space.txt in C:\ (500 kB, contains only the X repeatedly as far as I see, but is probably essential for the operating system) and C:\resource\python25\pyton25.zip (1 MB). It looks like an installation package, but I'm not sure if I can delete it. By the way: YBrowser hasn't made a shortcut in one of the menus. Only way that I found to start it was to look for it using the Phone's search function. Is there a way to make this shortcut myself?
4. Yes I did. No Images folder on C: anymore, nor other big files (see point 3)
5. I use Bluetooth for file transfer sometimes, mainly for installation files (such as YBrowser.sis, but I did this one via USB-cable). However, no big files are left on C: so I don't think I have this problem.
6. I tried to delete Nokia Chat yesterday as well (with the other apps), but it won't be uninstalled the normal way as it says "Uninstall cancelled" (not sure about the exact translation since my phone 'speaks' Dutch) Do you know if there's another way to get rid of this 3 MB app that I don't use at all?
I think I may have found an explanation and a solution for the memory problem while navigating. You mentioned the "memory in use" in the map settings. Above that option there's a slide bar for the % of memory that the navigation can use. Standard is 70%. I always thought this was about storage memory on (in my case) the memorycard. Another topic mentioned that this the working memory (so the RAM) that the navigation may use. Setting it to 70% means there's only 30% left for other apps that run in the background. The other topic states that this is nog enough so the slider should be set to for instance 30% for navigation leaving 70% free for "the phone". From behind my computer, navigation seems much more stable. I'll try this setting in my car soon and let you know how it works.
Thanks a lot for thinking along with me so far! There's already 25,1 MB of space, which is great since it was only 7 MB last Sunday. And navigation looks more stable. I'd appreciate if you have some more answers to my latest questions, but if not I think my phone will work a lot better already!
Regards, Paul -
I have two excel files I cannot open or delete from my desktop. One is titled 6ACAD200 and the other file is titled 8D73A700. How can I get these off of my computer?
From the names I'd guess they are temporary files. If excel is running, quit and try again. If they still won't move or delete reboot. If they still won't move or delete...kill a chicken at midnight under an oak tree?
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