"Other" memory iphone 5s

I just got a new iphone 5s, put my old back up from my iphone 4s on it and now there is 8.1gig of memory taken up by 'other' storage and i dont know where its from. i have almost no photos, music, contacts or apps on my phone and its the same memory size as my old one but i cant do anything about getting rid of other.,
please help

OTHER DATA
Other data on your device should only be about 1.5GB and larger than this may indicate corrupt data.
Read http://www.maclife.com/article/howtos/how_remove_other_data_your_iphone
http://www.imobie.com/support/what-is-the-other-on-my-iphone.htm
https://discussions.apple.com/thread/4542883?start=0&tstart=0
To get rid of it you need to restore not from a backup.
Restoring  http://support.apple.com/kb/HT1414

Similar Messages

  • 2 questions; how to erase "other memory" on iphone 5 and how to sync to a new computer

    Apple support is failing to help my issues so I thought its best to turn to the community. OK so I've talked to Apple before about my "other memory" and I performed a soft reset on my phone and it decreased other memory by maybe a gig. A month later now its higher than it was before at over 5.6 gigs, any way how to make it as little as possible?
    Also I just got a new macbook pro and I use to sync my iphone 5 to my macbook (2008), how do I make my macbook pro my primary itunes and still keep all my info on my phone? My new macbook pro itunes says its backed up, but when I plug it in it won't sync any new songs or app data to my itunes, etc.
    Any help with these issues will much be appreciated!!

    "Other" is all of the data for all of the built in apps. If you delete its contents all of your built in app data will disappear. Some of what is contained in other:
    email messages and attachments
    Reminders
    Calendar entries
    Contacts
    Text messages
    MMS messages and attachments
    Genius data
    Music cover art
    Operating system settings
    Safari cache
    bookmarks
    Game Center status
    Music catalog
    Probably a few I've missed. There was a problem in an earlier version where deleted MMS messages left behind their attachments, but that has been fixed as of 6.1. Some people suggest deleting your music on the phone. DON'T DO IT! The reason that deleting music recovers some Other space is because it deletes cover art. But is also screws up your music, which will no longer play correctly.
    You will find posts from people who said they recovered over 1 GB of space by just deleting old text messages.
    If you want Other to be smaller you will have to keep less data on your phone; delete old MMS and texts, delete old email (especially from the "deleted" folder), clear the cache, eliminate cover art.
    Your Other is so large, however, that there may be corrupt data contained in it (unless you send a lot of MMS messages with large attachments). If this is the case you should restore the phone as New.
    =====================
    For your other question, the easiest way is to copy your iTunes library folder from the old computer to the new computer. For the hard way, see: Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • How can i remove  "others" memory from my iphone?

    Hello
    im using iphone 4s 16gb and recently my iphone told me that i have no free space.
    I Connected my iphone to itunes and i saw that 4 gb is taken by others.
    i updated my iphone version (7.1.1 to 7.1.2) and it disappeared, but only for one hour.
    the next couple of days the others memory grown to 5.8 (!!!!) gb!
    i Dont know what to do. I cant afford to lose all my data so i cant restore my iphone.
    does someone have any suggestions?
    Thanks!

    Kappy's User Tip to deal with "Other": https://discussions.apple.com/docs/DOC-5142

  • How do I delete the "other" memory from my Iphone 4?

    Most of the memory on my phone is taken by music, but the "other" memory is getting annoying. It takes up 1.34GB and i want to delete it. can anyone help me?

    Same issue with my iPhone 4. I deleted everything (apps.songs, pics, video) anything you can think of..... I call apple and they recommended a restore so I did and what happen?....  I still see those "other" spaces taking a big chunk of memory. So I made an appointment with the Genius Bar & most likely they will replace my phone ....   Blah !!

  • How to delet 'other' memory from iphone

    My iphone works fine, but I have a problem with the memory of my 8gb phone, i have 2.2 gb of music and one app thats 9mb and when i try to download another app it says i do not have enough memories, i go to seetings to see whats wrong then it says thats 4.3 gb is other? How do I delet the other memory i am not using.

    Good day all,
    I have a 4S that had 5+G of "other" that I was trying to free up.  I searched and searched, tried all the suggestions and had no success.  I tried a full restore and freed up the memory but didn't want to loose all my settings, app folders, etc.  After a process of elimination the solution that worked for me was to delete txt messages!  When I went from the 3G to the 4S I restored from a back up.  I've never delete any of my txt message history...  so all that information, photos, videos, etc were being caried from one device to the other for like 3 years!
    I started with a test.  Pluged in my 4S, synced it.  Registered 5.2GB of "other".  I ejected the phone from itunes.  I deleted my wifes txt message (with whom I txt the most).  I plugged back in and "other" dropped down by an entire Gig!!  So, I tried again with another that I txt often...  and sure enough when down another Gig.
    So, I decided to take the plug and start off fresh...  I deleted ALL of my txt messages and my "other" memory went down to .52gigs!
    This is why a FULL restore has been successful for those trying to clear out "other" memory.  When you initiate a Full restore, you are cleaning out your entire memory of txt messages which includes large files of photos and videos!
    So this is what worked for me folks!  I hope it helps someone!

  • How to remove 'others' memory from my iphone?

    How to remove 'others' memory from my iphone?

    OK I have deleted all old texts, voicemails and turned off the document and data to my iPhone 5.  I still show 1.5 GB of "OTHER".
    Any other ideas on how to remove this 1.5 GB of information.
    I can't update my iOS anymore.

  • IPhone 4 'other' memory jumping!!

    Recently noticed that my available memory on my iPhone 4 was getting lower for no apparant reason.
    The 'other' section for Capacity was 1.87GB, I read around the forums and did a full restore but it's still 1.02GB.
    This seems way too much, its bad enough that there's no law to stoping companies selling 16GB devices that come with 14GB available memory which means I'm down to 13GB through no fault of my own.
    What should be my next step to claim back this infamous 'other' memory??

    This typically indicates corrupted data on the device.
    A search of the forums would have told you exactly what is going on and how to address it.
    Here's a couple of threads on this exact subject.
    https://discussions.apple.com/message/6676649#6676649
    https://discussions.apple.com/message/10603001#10603001

  • HT201656 Clearing "Other" Memory off iPhone 4

    I was trying to do the new iOS7 update and saw I didn't have enough memory. Long story short, I basically deleted everything from my phone and still nothing. I then hooked up to iTunes and saw that I had 4.4GB of "other" memory. How do I clear that? There are lots of threads of this topic already but no real clear answer. Lots of different comments and options.

    Restore it as New.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • Hi, I finally got lucky and past the "other" memory status issues when syncing. Now I'm "waiting for changes to be applied" sync stuck all night (itunes yesomite iPhone 6 plus). is this a bug? I have not had a single successful sync with yesomite.

    hi, I finally got lucky and past the "other" memory status issues when syncing. Now I'm "waiting for changes to be applied" sync stuck all night (itunes yesomite iPhone 6 plus). is this a bug? I have not had a single successful sync with yesomite.
    please help. this issue prevents music from syncing. I have set the sync setting to convert songs to 192kbps AAC to save space, I figure that could slow the sync
    down, but it's hanging indefinitely (I've left it for 24 hours with out it completing.)
    the the only music that appears on the phone are songs purchased from the iTunes Store. 95% of my collection are rips from my CDs.
    thank you for any help!

    Yeah it's pretty sad that $1000 phone they put out you such cheap memory It causes issues, I have iPhone 6+128 GB actually this is the second brand-new one they gave me because they keep affording it trying to act like that's not the issue because they're too stupid to know how to check what memory is in each one before they give it to me when I have told them multiple times my back up runs perfectly fine on two 5s phones and a 6 64GB of course running MLC memory.
    I told them it's because just like the write ups say I have 809 apps but I have not even put all my music on the phone so I'm still running 50 to 60 gigs free and it crashes and reboots itself sometimes in multitasking and more often than it does that in between multitasking I get a black screen for 1 to 2 seconds in between apps and upon start up the Apple logo screen will flicker and do weird things, One of the genius idiots asked me if I could just delete some of my apps, really that's the answer to fix the phone the customer needs to limit the amount to apps they put on their phone, why the **** get a 128 gig if you can't put on anything you want to it guess they need to start selling them saying you can only put a limited number of apps on them, it's really is a **** joke, I have over $20,000 of Apple merchandise easily and always get the new phone every year but I'm starting to reconsider my decisions in the future because this company is starting to go downhill, The reason water not recalling the phones is because they're dealing with their top-of-the-line thousand dollar phones in this case and most people don't have over two or 300 apps so they're not having as many issues, so basically they have messed up phones they just don't know it in their hands and Apple is just too **** greedy to recall the phones, they'd rather sell customer spends that only work half ***.
    Stuff like this will be the downfall of their company, all the people that stay with them because as long as you don't jailbreak their stuff it normally just works without issue will be soon jumping ship if stuff like this keeps up, because I can guarantee they got me thinking now.
    not that I wanted to know or should I be expected to but I even offered for them to open up my brand-new phone and just replace the memory to MLC memory which is something I shouldn't have to do with a brand-new **** phone, they should just make one with the right memory and give me a new phone, actually just don't sell customers that buy the top-of-the-line phone from you trash ones in the first place that would be a great option.
    what burns me up the most is when you talk to AppleCare and Genius Bar they try to act like the issue isn't there and they're unaware of it, they say that Apple hasn't come out with any information about it, yeah that's because they don't want to recall the trash.
    Apple has became nothing better than your run-of-the-mill company, android is becoming just as good as they are sad to say this since I have been an Apple fan for so long but there is no excuse for BS like this they have been looking for options to fix my phone for a month now this is not the way you should treat loyal customers, I would've been better off keeping my 5S and in the future just switching to android.
    it's pretty sad that the company has no idea how to check which memory is in their **** phone and even after I offered to let them just replace the memory in my new phone by opening up my brand-new phone to replace it they have no idea how to do that either, yeah Genius Bar sure, I think that should change the name to idiot bar and Apple don't care instead of Apple care.

  • How to get rid of the "other" memory

    I need steps to find a way how to get rid of the "other" memory. Ive tried deleting my photos. But my memory is still low. My iphone 4 is a 8GB and still that isnt much, and to have this "other" memory take most of it up is making me mad. HELP PLEASE!!!!!!

    About “Other”:
    http://support.apple.com/en-us/HT202867
    Go step by step and test.
    1. Start up in Safe Mode.
        http://support.apple.com/kb/PH11212
    2. Backup your computer.
    3. Empty Trash.
       http://support.apple.com/kb/PH13806
    4. Disk space / Time Machine ?/ Local Snapshots
      Local backups
       http://support.apple.com/kb/ht4878
    5. Delete old iOS Devices Backup.
        iTunes > Preferences > Devices
        Highlight the old Backups , press “Delete Backup” and then “OK”.
        http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
    6. Re-index Macintosh HD.
        This will take a while. Wait until it is finished.
        System Preferences > Spotlight > Privacy
        http://support.apple.com/kb/ht2409
    7.Try OmniDiskSweeper. This will give the storage size details of the items.
       https://www.omnigroup.com/more
       Select Macintosh HD and click  “Sweep Selected Drive” at the bottom.
       Be careful. Delete only the files that can be safely  deleted. If you are not sure about any file, don’t touch it.
    8. Move iTunes, iPhoto and iMovie media folders to an external drive.
        iTunes
        http://support.apple.com/en-us/HT201562
        iPhoto
        http://support.apple.com/kb/PH2506
        iMovie
        http://support.apple.com/kb/ph2289

  • I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing thi

    I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing this "other" storage

    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    What is “Other” and What Can I Do About It?
    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
    6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
     Cheers, Tom

  • How do I get rid of 14gb of "other memory"

    1,5gb audio
    5.0gb apps(120)
    docs 0.8
    no Photos
    6.67 gb free space
    and the 14 gb "other" ???? wht is it???
    How to get rid of it ????
    Have iPhone 5  with iOS 7.02

    Thank you,
    This is what I did, after your suggestion:
    Backup iPhone in iTunes
    in iPhone>Settings>General>Reset>Erase all content and Settings
    in iTunes> Restore iPhone with previous Backup (point 1)
    There is no need to reset the iPhone with iTunes and no need to manually resync apps and content.
    You will have your "new" iPhone with all your apps, settings and media just like before
    with only a mere 500 mb (0,5gb) of "other" memory.
    Thanks again for tip

  • "other" memory 8GB

    I was trying to cut down my memory and saw that other was 4.4 GB, so I looked on the apple helpline and it said to restore you iphone.
    However once I had restored it and then re-installed everything from a back up I made this morning the "other" memory went up to 8GB..?
    What do I do know?!
    Thank you

    This excellent article by Kappy explains:
    https://discussions.apple.com/docs/DOC-5142

  • "other" memory issue

    Why does my iphone 4 "other" memory increase everytime I plug my phone into my computer

    you're probably using data-heavy apps.

  • "Other memory'' increasing

    "Other memory' increases in a short time up to fill the entire hard disk (iPhone 4S 16GB).

    Some have stated that turning off itunes match has helped the. Do you have that on?

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