Other programs can't print other can

Hi last time i could print from my windows picture viewer or microsoft office picture manager. Now when ever i print it just prompts the print I can' t open printer options/color management it doesn't pop out anymore. and when you click print it just loads but it never prints.
but when I use adobe photoshop it can print. flawlessly can anyone help?
my printer model is k510a

I tried printing a simple PDF.
We couldn't print PDF's prior to the replacment of the printer, but I thought replacing the printer might help.
I have pulled some tech people here at the office to see if there is a common denominator between the computers and or the issues arising and nothing is coming up.
This is just so odd.

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