Other storage space

After syncing and installing ios, I lost all my music and my other storage space is over 9gb. How do I get rid of this?

You need to restore your iPhone from a backup to clear the "other" data. If that does not work you must restore it as new.
~Lyssa

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5.5gb of "other" storage space used

All the sudden this morning I have 5.5gb of "other" storage space used. Is there any resolution to this? I'm going on a trip to Orlando, FL and not near my iTunes syncing pc.

I am having the same issue with my new iPhone 4s.

My 'other' storage space is high and I've tried everything suggested on here, what else can I do?

I recently got an I pad mini with ios7, I only store little music and apps however my 'other' storage space is nearly 7GB. I have tried everything I could find that was suggested to sort the problem out but nothing has seemed to work. Any advice?

How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

How to clear "other" storage space

How do you clear storage space taken up by "other"?

To do that you will need to restore your phone:
If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the
          Back Up option. If you have just backed up the device, it is not necessary
          to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

Just upgraded to os5 but my "others" storage space is eating up my storage capacity, how do I get my storage space back?

Just upgraded to iOS5 on my iphone 4 but my phone's hard drive capacity is taken up by "others" and I only have 0.8G of memory space left. How do I get my capacity back?

see what it's from
Settings -- iCloud -- Storage & Backup -- Manage Storage

"Other" Storage Space....Getting pretty fed up.

What is "Other"?
I'm getting very fed up with having to delete my pictures/music once a week. I just restored and lost all of my songs. I put back only 30.
I have tried taking my email accounts off of my phone...doesn't free up any space.
This didn't start happening until late September. I don't want to buy a new phone.
Any help is great. Thanks.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
A Complete Guide to Restore or Recover Your iDevice
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.

How is it possible to cancel (not suspend) a video download from iTunes Store (iPad under iOs 6)? (I do not have sufficient storage space on my iPad)

Hi,
I am facing the following difficulty with my iPad (model MD369NF/A) under iOs 6.1.3.
I have bought 2 videos on iTunes Store, but I do not succeed in downloading them: an error message mentions that iPas does not have enough storage capacity.
As a matter of face, when I look at the way the storage is used, I find “Others” for around 10 Go (is there some king of reserved space for the downloading of videos from iTunes Store?), and only a very small number of Mo available.
I would simply like to cancel the downloading of the 2 videos, and hope that it would free the "Others" storage space (in the hypothesis that "Others" is space reserved for videos once downloaded), but I do not manage to do it. I can suspend the downloading, but I do not see how to cancel it.
Would you have a solution to propose ?
Thanks in advance for your help,
Nicolas

Hey Nicolas36,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines issues with free space, capacity, and a large amount of "other" space. You'll want to connect your iPad to your computer with iTunes to follow the steps:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
One symptom of this issue will be displayed in iTunes where the Capacity indicator for the iOS device will report a large amount of "Other" disk usage for the device. To resolve this issue:
- Turn off the music or photo sync option in iTunes for the device.
- Click Apply to sync the changes to the device.
- Turn the music and photo sync options for the device on again.
- Click Apply again to try to sync the device to iTunes.
Thanks,
Matt M.

IOS 8: iTunes Match hogging huge amount of storage space on iPhone (6 Plus)

Hi there!
I use iTunes Match for a long time now, Have about 18k Songs in in all tagged incl. covers (compressed with JPEG mini app)
After updating to iOS 8, I'm quite sure that Match seems to be the root of a massive use of "other" storage space on my new iPhone 6 Plus. I opted for the 16GB because I thought I don't need more because of iTunes Match. Apparently I was mistaken as the baseline design by Apple is no longer sufficient for using the basic services Apple provides. I tried to solve the problem by restoring the Phone two weeks ago, but the problem reoccurs no matter wether I create a new iPhone and activate iTunes Match or restore it form an iCloud Backup.
I made some screenshots to show the problem:
Note that I have deleted every single cache-file prior to this screenshot and that there is not a single music file on the iPhone.
There also still seems to be a problem with the delete-function integrated in iOS, as music-data is not always wiped, but that's old news I think:
After experimenting with deactivating and activating iTunes Match on the phone and downloading a short album (~50MB) for testing purposes, this happened:
I am out of ideas how to fix this...Applecare is more or less not available right now here in Germany because of the iOS 8.0.1 disaster.
I'm really ****** of as more and more space is eaten up on my phone without even having any use of it. Restoring my iPhone every 2 weeks can't be the answer.
Does anybody have an idea how to fix this? Is this problem a known bug and fixed in iOS 8.1?
Any help is appreciated
Kind regards,
Thorbjörn

Hello Dan,
I am having the exact same issue except mine might be a little worse. I restored my phone and "set up as new" about 3 times. I didn't have much to lose as far as "backup" was concerned so I just went ahead and wiped the whole phone clean. I am missing 10gb.
I Have accepted the fact that iOS takes 5.2GB of storage to run my phone (which is ridiculous). I have also added up all my used data in the "manage storage" portion in setting and it adds up to about 2gb. So basically I have about 10GB unaccounted for. I chatted with apple twice and talked to supervisors and they all tried to walk me through the same process of restoring, rebooting, clearing cache, resetting etc. nothing has worked. I've come to the conclusion that it's a faulty flash drive and we just need to return our phones for new ones. Nothing can be done.

Storage space full

What is taking up all of the "other" storage space on my macbook air and how do I get rid of it?

1. Empty Trash.
    http://support.apple.com/kb/PH10677
2. Start up in Safe Mode
http://support.apple.com/kb/PH11212
3. Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
4. For more on this and very helpful tips:
    http://pondini.org/OSX/DiskSpace.html
    http://pondini.org/OSX/LionStorage.html
5. Disk space / Time Machine ?/ Local Snapshots
   http://support.apple.com/kb/ht4878
6 Re-index Macintosh HD
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

"Other" Storage Amount is acting odd...please help!!

My iPad has been perfectly fine for over a year. Last night when I went to add some more music, my iPad would simply not sync. I then noticed in iTunes that it said my entire iPad storage was made up of "other". I restored my iPad, used my backup from iCloud, and the same thing happened. So I thought no problem, I'll just restore again and set it up as a new iPad (and lose all of my saved data). Here's the problem now...
When my iPad was completely empty, I had .5 GB of "other", which was fine. Something very weird is happening now though. I'm manually adding apps one at a time. When I add an app, the app storage rises appropriately, BUT just about every time I add an app, it tacks on .05 GB or so of "other" storage space. Even weirder is this...when I remove/uncheck an app that added to the "other" storage, it does NOT remove the "other" storage that it added on. For example, my "other" is at .65 GB. I check the box to add an app, the app storage goes up appropriately, and the "other" storage adds on another .05, making a total of .7 GB of "other". I will UNCHECK the same app, and my "other" goes down to .68 GB......
Basically, every time I add/check the box for an app, it's adding some "other" storage that never removes itself from my iPad storage.
What the heck is going on here? I honestly feel like I have a defective iPad or something...

First read these two excerpts from the Pondini web site:
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
Next download from the Internet OmniDiskSweeper (free) and open it. It will show all of your files and the respective sizes. Delete or transfer to an external HDD what you do not need or want.
DO NOT employ any so called 'cleaning' application. They will not solve your problem and will simply create more issues. You the user are the best cleaning device.
Ciao.

HT201401 "Other" storage issues

I have 2.9 GB of my phone data storage taken up by 'other'.
I have disconnected iCloud because it never worked and someone suggested the storage may be updates waiting to happen.
I have also updated all apps.
I have a 6BG phone so there isnt enough space to update to the most recent iOS.
I have deleted all photos too.
The current data break down is:
Audio .92 GB
Apps .64 GB
Free 1.92 GB
Other 2.9 GB
Any advice would be great thanks,
Kieran

Perform a backup of your phone, wipe it completely, and then restore from the backup.
How to Reclaim "Other" Storage Space on Your iOS Device
...scroll to "When All Else Fails..."
And from Macworld:
The only thing I’ve ever found that fixes it is restoring an iOS device.
Find missing ringtones, understand the mysterious 'Other' on iOS ...
LAST RESORT:
Restoring from backups isn’t perfect though, particularly if the backups contain huge amounts of local data from apps, Messages, and other things that could have been cleaned up better using the tricks mentioned above. If you’ve restored and find the situation no better than before, a factory reset is often the only remaining solution.
How to Remove “Other” Data Stored on the iPhone, iPad, iPod touch

After upgrading to IOS 5 my storage space in "other" is using 4.1GB of space..

After I updated to IOS 5, my storage space lost a huge amount of space.. The "Other" category is showing 4.1GB and I don't even see what it is that is using that space..

"Other" is for things that don't match the remaining categories defined by Apple. Quite often, a large "other" is the result of an app orphaning data on your phone. The app no longer cares about the data, but the phone says it wasn't properly deleted, so the phone keeps it around. It is possible that you also have a third party map program that has stored a large amount of map data as "other" for off-line usage.
In most cases, you can only recover this space by epfroming a factory restore, then re-installing your apps and data manually. My 2.5 year old iPod Touch has about 450MB of "other" and my iPhone 4 has about 580MB. I keep an eye on them and as long as it isn't causing me problems, I tend to not worry too much.

HT4910 I have 2 lines and on 1 of the main phone I went to settings then storage & backup automatically it showed how much space i have which was not allot and it also showed the other line storage space. I click on manage storage and it used to show both

I was told that I have 14.9 gb of space on my phone when my total is 15gb. I was adviced to free storage and to click on settings and manage my storage by either purchase more or turning off or deleting some of the back ups. When I went in to settings then to icloud it usually would of showed me both phone storage memory and when I started going down my list and turning off some of the apps from back ups of certain app all of a sudden I couldnt no longer see my phone storage memory or my account name for that matter. Now I only see the other line username and storage space that the other phone has.
What can I do? I used to see the list of all the apps I have on icloud and now its empty and it tells me I have available 13.4 gb available.
Please advice. Thank you
Patricia

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

My phone keeps saying I am running low on storage space. Over half of the contents in it is in the "other" category. what does that include? I wish to have more music

I have a 16GB iphone but am an avid music lover. I own tons of music. I have iMatch and iCloud. As of right now my phone says I only use about half of the storage space on it in audio. Very litle is used for apps or pictures. I have another half of the storage space in a category called "Other". What is in that category? I would really like to add more music however my storage keeps stating I am almost full and need to manage. I would delete things if I thought it would make more room but it seems to take very little room off when I remove apps and pictures and does not really affect the other category. Someone please help describe what is in that category and how I can change add more room. Thank you!

This indicates corrupt files.
A restore should resolve.

Under Option Summary, the usage includes AUDIO, PHOTOS, APPS and OTHERS. What are the things included in OTHERS? It is using up my storage space.

Under Option Summary, the usage includes AUDIO, PHOTOS, APPS and OTHERS. What are the things included in OTHERS? It is using up my storage space. Can someone please help?

To add to Nick's comments, "Other" is typically approximately 1 gigabyte. Occasionally for some users, it gets much (many times) bigger because they have some corrupt files. If that's the case, it's best to restore the iPhone.
Plug the iPhone into (current) iTunes, let it sync, then choose "Restore" on the right. If restoring from the iPhone backup does not help, then restore (again) as new and then manaully sync the iPhone.

Other storage space

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