"other" storage (yellow) FULL
I have cleaned out everything in my phone I can think to get rid of. Ive back my phone up and done a full restore and my yellow "other" storage is still taking up nearly half of my phone storage. What is the "other" category? And How can I reduce this?
GrahamFam09 wrote:
... And How can I reduce this?
Other is usually around 1 GB...
A ' Large Other ' usually indicates Corrupt Data...
First Try a Restore from Backup... But... if the Large Other Persists, that is an Indicator of Corrupt Data in the Backup... Then a Restore as New is the way to go...
Details Here > http://support.apple.com/kb/HT1414
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116
Similar Messages
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"Other Storage" (yellow bar) on Iphone4; how can I find this to clean it up?
I have almost 6 gigs of "other" being used on my phone. With only 413 mb of space, I really need to clean this up. How can I find what is under this catergory and delete??
Thanks,
CarlyAn "other" that large usually indicates that the "other" included corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software
Also see this previous discussion:
How do I get rid of 10GB "other...: Apple Support Communities -
I'm new Macbook air11", 128 the problem is Storage is full by other
Dear Sirs
i've problem in my storage i've only 23GB free. and the other area is full by other yellow
how can i solve this problem it's just 1 or 2 month age i've buy it
best regards
OsamaEmpty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash as well:
iPhoto ▹ Empty Trash
If you're using Time Machine to back up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below on this page to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
My iphone storage is full of "other" . how can i get rid of it?
My iphone storage is full of "other" . how can i get rid of it?
Restore the phone through iTunes and setup as new. Make sure you have everything you need off the phone first because this process will wipe it.
This will free up all available space and you can then start again. -
i have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.how do i delete all of this?
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal. -
Yellow 'Other Storage' Taking up space and won't go away
My son seems to be doing something that makes his iPad and iPhone fill up with 'Other' storage.
over 3/4 the space is now 'other'.
Looking at the 'Usage' section, there are none of the usual suspects using space (Mail, iMessage, Documents). In fact, Video and others all say they are zero. If you manually add up the apps that it lists, I'm using 6.53GB total, yet on a 32GB iPad I only have 9GB free.
I'm tired of playing the restore game now that iOS 7 makes you turn off find my ipad and all that crap every time you try to restore it. Plus it doesn't fix it, it just deletes whatever that stuff is and whatever is happening is making it come right back after a bit.
The other thing is he isn't a heavy user, he mostly watches iTunes library of TV shows. It's like the Video app is caching something, or putting it somewhere but then saying 'I don't have it' and filling up the iPad.
Any ideas? this is getting really old. We've got 5 iPads in the house and his is the only one doing this, but he's the only one who constantly watches purchased videos on it.
"restore it" isn't an idea, because it comes right back. I'm tired of that game.It normally builds up slowly.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full. I have restarted my phone and the computer multiple times, but it still tells me that my phone is full.
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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Why am I receiving a "storage almost full" message when I have lots of storage?
My I phone 4 keeps sending message "Storage Almost Full" I have 4,8 GB available and 1.5 used. I have read other threads but nobody has provided the solution that I can see. Deleting photos and apps doesn't work. I think it has something to do with the Cloud but I turned it off and deleted a backup. My video doesn't work well and the battery is being used up too fast. I don't want to store on the cloud or purchase more storage. Someone said that didn't work anyway. Please help! Thanks!
Hello kiphoneb,
Thank you for posting in the Apple Support Communities. It sounds like you are repeatedly getting a message "Storage Almost Full," but your phone is only has 4.8 GB of data on it. This message usually comes up when you are reaching the limits of your iCloud storage. You do not have to purchase additional storage, and can use iTunes to backup your iPhone instead.
You can find the steps to backup in this article under iTunes>How to backup
iOS: How to back up
http://support.apple.com/kb/HT1766
You can find additional information managing iCloud storage here:
iCloud: Managing your iCloud storage
http://support.apple.com/kb/HT4847
Best,
Sheila M. -
My iphone storage is full due to my large photo library. As I want to go on taking more photos, if I back up my phone to icloud, can I then delete all my photos from my iphone to make room for new photos? Or will the next time I back up lose all those previously backed up as it is a 'new' set of data?
I just want to find the easiest and safest way of not losing all my photos while being able to take more than my iPhones storage worth as it is already full - can someone help me please? I thought icloud was the solution to not uploading my photos to the mac but I'm not sure if the way it's going is working and don't want to delete photos or lose my phone and then find out what I'm doing isn't actually storing my photos permanently. ThanksHey EmilyEliza,
As you are clearly aware, it is important for you to have backups of your important data, including all of these photos you are currently keeping on your iPhone. While it is possible to use iTunes or iCloud to do backups of your iPhone, the problem becomes how to access those backups if you have deleted the photos from your iPhone. Once you have done the backup and then removed the photos from the iPhone, the only way to access the photos is by restoring the backups to the phone. See this article for information about backups made from the iPhone -
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
If you want to easily access the photos once they are off of the iPhone, another approach to this would be to import your photos from the iPhone into an application on your Mac, such as iPhoto. To learn how to do this, use the steps in this article -
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
Once those photos are on your computer, it is still important to back up those photos to somewhere else, so you can be sure of their safety before removing them from the iPhone. Your Mac’s Time Machine application is one method of doing this -
Mac Basics: Time Machine backs up your Mac - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
Can I recover emails that were blocked when my storage was full?
The storage on icloud was full for me for perhaps a number of days. I bought extra storage (20GB) and my emails are now working, but how can I recover the emails that were blocked when my storage was full?
Yes. I tried the refresh and checked the uninstall tab. Still nothing. Another thing though - when I entered my Blackberry ID, it would not let me use my screen name because it was supposedly already in use. But I knew that because it was in use by me. It would only let me use the same name with a numerical suffix. So I am wondering if it thinks I am still logged on from before the upgrade. Also, is it possible the Playbook thinks I am some other use and won't let me access my files - like photos and videos, etc.
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Storage is full but I can't remove anything from my iphone 5s
Hi there. I just upgraded to an iPhone 5s (16GB) from an iPhone 4 (16GB). While still using the iPhone 4 I enabled iCoud and iTunes Match and synced them across all my other devices (iPad and PCs). Now when using my iPhone 5s I constantly receive a message stating my storage is full (this didn't happen on my iPhone 4). When I sync my iPhone 5s to iTunes (version 12.0.1) it shows me that I have +7GB of music on my phone and +2GB of photos on my phone. However, because I have iCloud and iTunes Match enabled, I cannot locate any physical files on my phone in order to delete them. Has anyone else come across this issue, or have useful suggestions on how to fix the issue? Is there a trick to locating the files that may actually be physically on my device? Thanks for your help!
Sorry everyone, but with a bit more digging I was able to solve the issue. However, after locating the rouge music files, now iTunes shows I have +8GB of "other"! I think I've found some advice on getting rid of most of the "other" stuff. Sorry for the post...I should have done a bit more research before posting.
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My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?
You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083 -
My iCloud storage is full and I need to delete some stuff. Can anyone tell me what is important to keep and what not? I'm just not sure what I really should back up each night and what doesn't really matter. I know my photo's should back up, but other than that, I'm not really sure.
I have taken some pics off and videos and appt, but it still says I need to delete before I can back up on iCloud. I'm starting to wonder if its a glitch with my personal phone. Can anyone help me?
Thanks!Only you can decide what's critical to back up. One option is to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083), then either delete them from your phone or exclude the camera roll from your backup in settings.
You might try going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll), then look at the size of your next backup. If it doesn't go down significantly, something else is wrong. -
Hi. I've had a Blackberry Z30, current OS 10.2.1.3062, since late April 2014. In the last couple of days I've had notifications about the "Device Storage Almost Full".
I've done a complete security wipe to try to resolve this issue (as advised on another forum). I've tried a Factory reset (as advised on another forum - a Google search reveals lots of fellow BB owners with an identical issue, but so far no actual explanations as to what's happening, or solutions that work for me!). I have NO documents, videos, music, or any other downloaded files saved on my phone, and minimal apps too. The largest app is The Sims FreePlay - 785.4, and total storage listed for apps is 1.84Gb
Each time, I reinstall fewer and fewer apps, yet over an hour or more, I can actually look at the Device Monitor periodically and watch the Storage being filled up with more and more 'System' files, whatever these may be! If I look at the Device Monitor, Memory, System, it shows that during the night, when I am in 'Bedside Mode' in the last two days it has downloaded 9.5Gb of data - this drops to almost nothing during the day when I'm actually USING the phone. However, this evening, I recorded the following stats, with no corresponding download of data over wi-fi during the same period, so I'm not sure if these two things are actually related!
The stats were:
18:28 - Just backed up the phone, not being actively used by me, Wi-fi switched off for test purposes, mobile network still connected
Storage showed at 18:28: System - 1.77Gb, Apps - 1.83Gb, User - 135Mb, Free - 9.45Gb
18:31 - Wi-fi turned on, played Sims FreePlay for 30 minutes
19:04 - Device Monitor checked
Storage showed at 19:04: System - 3.58Gb
19:04-19:24 - Switched to Bedside Mode for test purposes
Storage showed at 19:24: System - 8.63Gb
19:25-19:30 - Phone not being actively used
Storage showed at 19:30: System - 9.79Gb
19:31 - Received notification "Device storage almost full"
Storage showed: System - 10.12Gb
Currently at System 10.97Gb, User - 134Mb, Apps - 1.84Gb, Free 255Mb
This seems to be the maximum amount of space System can take up. Once it reaches this level, it remains static and does not increase any more. If I'm lucky, some of the random things I've been trying manage to actually clear it (or it appears so - may just be coincidence!), until the next time. When it starts piling on the pounds faster than a Weight Watcher at an all you can eat buffet (i.e. ME !)
I've owned SimsFreePlay for several months and my children, as well as myself, have been using it regularly. This week is the first time I've seen this issue, so I'm not sure if the game can be blamed!
Sometimes, I can do a restart by holding the power button and it clears out the excess System data, but not always (more often doesn't help than does). Once, I managed to clear out the excess by 'Resetting Sync Relationships' in BBLink (although that could just have been coincidental as it hasn't worked any time since!). I've tried 'rebooting' through holding down the higher and lower volume buttons simultaneously, as someone advised someone else on another forum when I Googled the issue.
I've tried browsing the folders and files via the USB connection to the PC to clear out any other rogue data that may be filling it up. I have no Android apps side-loaded since the first security wipe. Once, I actually did nothing (was just poised, about to do another reluctant wipe and restore of the OS, so was glad I saved myself the bother!) and it cleared itself out spontaneously!
Would dearly LOVE it if someone with more nous than myself can point me in a direction I haven't yet tried please The phone, once it reaches it's maximum bloat, becomes completely unusable - hub can't download even a single email or text, or even display ones I have stored there. Many of the apps can't even start and sometimes even Device Monitor is unable to load too so I can see what's going on!! I'm well and truly stuck for ideas now, so thank you for any suggestions you may have that might helpArletteJ wrote:
Hi. I've had a Blackberry Z30, current OS 10.2.1.3062, since late April 2014. In the last couple of days I've had notifications about the "Device Storage Almost Full".
I've done a complete security wipe to try to resolve this issue (as advised on another forum). I've tried a Factory reset (as advised on another forum - a Google search reveals lots of fellow BB owners with an identical issue, but so far no actual explanations as to what's happening, or solutions that work for me!). I have NO documents, videos, music, or any other downloaded files saved on my phone, and minimal apps too. The largest app is The Sims FreePlay - 785.4, and total storage listed for apps is 1.84Gb
Each time, I reinstall fewer and fewer apps, yet over an hour or more, I can actually look at the Device Monitor periodically and watch the Storage being filled up with more and more 'System' files, whatever these may be! If I look at the Device Monitor, Memory, System, it shows that during the night, when I am in 'Bedside Mode' in the last two days it has downloaded 9.5Gb of data - this drops to almost nothing during the day when I'm actually USING the phone. However, this evening, I recorded the following stats, with no corresponding download of data over wi-fi during the same period, so I'm not sure if these two things are actually related!
The stats were:
18:28 - Just backed up the phone, not being actively used by me, Wi-fi switched off for test purposes, mobile network still connected
Storage showed at 18:28: System - 1.77Gb, Apps - 1.83Gb, User - 135Mb, Free - 9.45Gb
18:31 - Wi-fi turned on, played Sims FreePlay for 30 minutes
19:04 - Device Monitor checked
Storage showed at 19:04: System - 3.58Gb
19:04-19:24 - Switched to Bedside Mode for test purposes
Storage showed at 19:24: System - 8.63Gb
19:25-19:30 - Phone not being actively used
Storage showed at 19:30: System - 9.79Gb
19:31 - Received notification "Device storage almost full"
Storage showed: System - 10.12Gb
Currently at System 10.97Gb, User - 134Mb, Apps - 1.84Gb, Free 255Mb
This seems to be the maximum amount of space System can take up. Once it reaches this level, it remains static and does not increase any more. If I'm lucky, some of the random things I've been trying manage to actually clear it (or it appears so - may just be coincidence!), until the next time. When it starts piling on the pounds faster than a Weight Watcher at an all you can eat buffet (i.e. ME !)
I've owned SimsFreePlay for several months and my children, as well as myself, have been using it regularly. This week is the first time I've seen this issue, so I'm not sure if the game can be blamed!
Sometimes, I can do a restart by holding the power button and it clears out the excess System data, but not always (more often doesn't help than does). Once, I managed to clear out the excess by 'Resetting Sync Relationships' in BBLink (although that could just have been coincidental as it hasn't worked any time since!). I've tried 'rebooting' through holding down the higher and lower volume buttons simultaneously, as someone advised someone else on another forum when I Googled the issue.
I've tried browsing the folders and files via the USB connection to the PC to clear out any other rogue data that may be filling it up. I have no Android apps side-loaded since the first security wipe. Once, I actually did nothing (was just poised, about to do another reluctant wipe and restore of the OS, so was glad I saved myself the bother!) and it cleared itself out spontaneously!
Would dearly LOVE it if someone with more nous than myself can point me in a direction I haven't yet tried please The phone, once it reaches it's maximum bloat, becomes completely unusable - hub can't download even a single email or text, or even display ones I have stored there. Many of the apps can't even start and sometimes even Device Monitor is unable to load too so I can see what's going on!! I'm well and truly stuck for ideas now, so thank you for any suggestions you may have that might help
Hello and thanks for your detailed iinfo.
So...let me summarize this: during the day, under normal use (WiFi OFF and data service ON) the phone`s storage is staying the same. Then you switch WiFi ON and start playing the SIM game and according to your time line, in aprox 60 min, the phone runs out of storage....
Have you tryied to take a look at your "Device Monitor" > "Storage" before the phone becomes unusable, just to see what`s eating up your storage space? -
I just go an Iphone 6, 16GB and it tell me storage is full.
I just go an Iphone 6, 16GB and it tell me storage is full. I purchased 20GB from I cloud and it says it has used about 12 GB and I have about 8 Left on Icloud but I still have no storage left on my phone and cannot take photos, download apps, etc.. I read that the process is supposed to save a smaller version of the photo on my phone and save the higher resolution version in the cloud. It does not seem to have done this however. I do not want to risk deleting.
Also I ahve photos there that are 5 years old and I do not need them to appear on my phone. Can I delete them and still keep them in Icloud? It seems I could not bsed upon what I read. Please hlep. I a comig from using a Droid for the past 5 years.Lets get the feature to work, Doc_Gorgonzola! I assure you that its compatible with the 6 and 6+. I just sent you a private message as I need more information to fix it. Reply back at your earliest convenience.
Thank you.
LenaA_VZW
Follow us on Twitter @VZWSupport
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