Other Users Not Connected To Internet

Question

Hi All, I hope you can help me with an issue. As the main user, I can use Safari and other applications that connect with the Internet.
However, all other users I have set up can't access the Internet. When I try to use Safari or other applications, it tells me I can't access the Internet.
Is there an easy way to correct this? Thx.

Answer 1

I too had the same issue and found a solution after much searching...
The problem started after I had to restore my Mac using my backup with Time Machine. After the restore, all accounts I created with parental controls could no longer access the internet (admin accounts all worked fine).
Here's what I had to do to fix this: I had to create a folder called apache2 within the /private/var/log folder. It turns out that when you restore from Time Machine not ALL files/folders are restored - including the apache2 folder and it's contents.
However, finding the private folder is a task in itself because it's hidden even to an administrator, and you must confirm admin access to put a new folder into that path. This is what I ended up doing:
- opened a new Finder window and navigate to the HD containing the System folder
- select the 'Go To Folder...' option from the Go menu
- enter 'private' and hit the Go button
- this takes you into the private folder in the Finder, you can then navigate to the /var/log folder in the Finder window
- I opened a second finder window and created a new folder called apache2 (can be done in any folder you have full read/write access)
- you can then drag the new folder into the /private/var/log folder - you have to confirm access to move the folder
Once that's done all your accounts with Parental Controls should now work as before.