Other ways to restore?

Hi guys, I've had a lot of issues with my iPhone 4S since iOS 7 upwards has been released. Apple have told me to set up the phone as new and not to install my backup to the phone. Any help as to how I can get my pics, Vids & contacts back on the phone

Thank you for your reply Wjosten
When you say Import the date i presume you mean back it up with iTunes then click the sync buttom afterwards?
I'm useless when it comes to this stuff haha

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    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
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