OTN brings up pages quickly, then locks up the browser for 20+ seconds.

I am running IE7 on Windows XP. When I go to OTN the page will display quickly but then locks up the browser for over 20 seconds. During that 20 seconds it is pegging one of my 2 CPUs. I have tried on a Win7 machine running IE8 and it works fine there. I tried a FireFox 2.0.0.4 on a Citrix platform and that worked fine. When I tried IE7 on Citrix that exhibited the same 20 second delay as IE7 on my desktop. So possibly IE7 related.
I've tried emptying all the browser caches, cookies, history etc. That did not help.
I have a SysInternals Process Monitor log file of the problem if you are interested.
I have also opened an SR SR 3-6249649411 related to this problem but they tell me it needs to be handled through this forum.
Thanks for your help.
David Fielding
Oracle DBA
Bonneville Power Administration
Edited by: dmf4171 on Oct 2, 2012 3:42 PM

Hi,
It's a little confused about "Ever since then my computer locks up for 10 to 30 seconds, mainly for internet related tasks"?
Did you give us a screenshot? Did you mean it freeze when browsing the Internet Explorer?
If yes, try this:
Windows 8.1, Windows 8 or Windows 7 hangs or freezes("My computer hangs or freezes when browsing in Internet Explorer" section)
http://support.microsoft.com/kb/2681286
Karen Hu
TechNet Community Support

Similar Messages

  • When I have my Firefox browser running, if I bring up a document from my computer, it appears briefly, then disappears behind the browser. It shows in the taskbar, but won't stay on top until I minimize all other windows.

    When I have my Firefox browser running, if I bring up a document from my computer, it appears briefly, then disappears behind the browser. It shows in the taskbar, but won't stay on top until I minimize all other windows.

    Hi NicoMan,
    According to your description ,we seem to suffer a performance issue here.
    Have you tried to open the task manager to check the system performance  ? Is there any specific process occupied many system resources ?Will the issue occur only with the specific applications ?
    We can try to restart the Windows Explorer process to have a check.
    If it only occurred with the spefcific two applications ,we can try to end the other application processes manually from the task manager to have a check .
    If this is caused by the specific application ,we may need to look for help from the third party support considering they are all the third party applications .
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

    How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

    It takes an enormous amount of patience and time to get through to a qualified person.
    My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
    You may be interested in my journey to a very good technical support person.
    First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
    Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
    After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
    Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
    Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Edited by:  Verizon Moderator

  • I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please

    I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please. This has been happening for a while and i've tried everything but it doesn't work.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I am trying to use my IPAD to video students in my conducting class, then email them the video for self evaluation.  However, many of the video clips are too long to email.  Is there anyway to compress the video clips and still email them so they can view

    I am trying to use my IPAD to video students in my conducting class, then email them the video for self evaluation.  However, many of the clips are too long to send.  Is there a way I can compress the clips and still send them via email so they can open and them using Quicken?
    Muzakmn

    It depends on the clips' content, their current format, and how much you would need to compress them, but in most cases and with most email systems, it's difficult to impossible to compress a clip enough to be able to get it through the attachment size limits of most email providers and still have the video be comprehensible. You'll probably need to find a web site or other method where you could post the videos for download by the students.
    You can try compression and trimming, though, and see if you can get the video small enough to email. An attachment often has to be 3MB or less to go through, though it depends entirely on the email systems on both ends. If you look to the right under "more like this" you'll find similar threads on the subject.
    Regards.

  • Hi I was using whatsapp on my iPhone5.I was not able go to the main menu by pressing the center button so I hold on to the button for 2 seconds.Then the whole display turned out to be black

    I was not able go to the main menu from whatsapp by pressing the center button so I hold on to the button for 2 seconds.Then the whole display turned out to be black & white. how can i fix it?

    Hello monicaa003,
    Thanks for participating in the Apple Support Communities.
    If your iPhone display turned black and white after holding down the Home button for 2 seconds, first try pressing the Home button again to go to the main menu (Home screen.)
    For reference, holding down the Home button for 2 seconds will trigger Siri if that feature is enabled:
    About Siri - Apple Support
    If pressing the Home button doesn't return you to the main menu, try restarting or resetting your iPhone:
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Additionally, if Whatsapp is not responding or working as expected, see the troubleshooting steps at this link:
    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Best Regards,
    Jeremy

  • HT1688 Scenerio: Walking in the park and I collaspse unconscious. how would my iPhone4s help a stranger/Police/Medic to know my identiy. The iphone4s is locked and the app for I.C.E. cannot be opened.  I am now considered Jane Doe cause I dont have any ID

    how would my iPhone4s help a stranger/Police/Medic to know my identiy. The iphone4s is locked and the app for I.C.E. cannot be opened.  I am now considered Jane Doe cause I dont have any ID on me.

    If you're concerned, you could always create wallpaper with some sort of ID/contact information and place it on the lock screen. I wouldn't suggest using any direct contact for you, of course, for privacy reasons, but perhaps some sort of "neutral" emergency contact such as a relative's cell phone.
    Or just carry some sort of ID; depending on a cell phone for identification probably isn't reliable regardless of the phone used. A MedicAlert bracelet or something similar might be your best option since that would allow emergency responders to get your information while still protecting your privacy.
    Regards.

  • WLDF console is locking in the browser  with Error

    HI,
    WLDF console is locking in the browser with below error. Memory utilization on the server looks ok, but browser will lock and need to reboot computer to use it again. Using WLS 10.0.
    java.io.IOException: Server returned HTTP response code: 502 for URL: http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar
         at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack.downloadJAR(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack.access$000(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack$2.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at sun.plugin.PluginURLJarFileCallBack.retrieve(Unknown Source)
         at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)
         at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)
         at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)
         at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFileInternal(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$700(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar, version: null]
    network: Connecting http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/, version: null]
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class, version: null]
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class, version: null]
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    basic: load: class com.bea.diagnostics.dashboard.ChartPanelApplet.class not found.
    load: class com.bea.diagnostics.dashboard.ChartPanelApplet.class not found.
    java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
         at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class
         at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         ... 7 more
    Exception: java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
    Ignored exception: java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
    Any clues on this error?
    Thanks

    HI,
    WLDF console is locking in the browser with below error. Memory utilization on the server looks ok, but browser will lock and need to reboot computer to use it again. Using WLS 10.0.
    java.io.IOException: Server returned HTTP response code: 502 for URL: http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar
         at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack.downloadJAR(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack.access$000(Unknown Source)
         at sun.plugin.PluginURLJarFileCallBack$2.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at sun.plugin.PluginURLJarFileCallBack.retrieve(Unknown Source)
         at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)
         at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)
         at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)
         at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFileInternal(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$700(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
         at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar, version: null]
    network: Connecting http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/wldf/lib/wldfclient-L10N.jar with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/, version: null]
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class, version: null]
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet.class with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    network: Cache entry not found [url: http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class, version: null]
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class with proxy=HTTP @ stl-pxyo-02.na.erac.com/10.19.193.80:8080
    network: Connecting http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class with cookie "ADMINCONSOLESESSION=HRqpMf4PBFy7P93NFgy1xGMC1QwGWcXyymJ1vf8vL2Ypz18dsGLY!-1651931814"
    basic: load: class com.bea.diagnostics.dashboard.ChartPanelApplet.class not found.
    load: class com.bea.diagnostics.dashboard.ChartPanelApplet.class not found.
    java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
         at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
         at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed:http://tstapl18a-20:53856/console/com/bea/diagnostics/dashboard/ChartPanelApplet/class.class
         at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
         at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         ... 7 more
    Exception: java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
    Ignored exception: java.lang.ClassNotFoundException: com.bea.diagnostics.dashboard.ChartPanelApplet.class
    Any clues on this error?
    Thanks

  • How can we get the source of the page which is loaded on the browser using

    Dear Sir,
    How can we get the source of the page which is loaded on the browser using javascript
    What is the exact path to get the source object in JS?
    thanks & regards,
    Sudheesh - INDIA

    um... the document object?

  • HT1551 My apple tv (1st gen.) after showing the menu for few seconds shows the apple for a few seconds and then the menu is back, I can't do any operations on the menu

    My apple tv (1st gen) alternatly shows the apple for 30 sec. and then the menu for few seconds and the apple again, like it was restarting.  I can't do any operations

    Welcome to the user to User Technical Support Forum provided by Apple.
    Please do not post your Apple ID on a Public Forum. I have requested the Hosts remove your Personal Information.
    Thana Chootabtim wrote:
    'Your Purchase Could Not Be Completed'
    For assistance, contact iTunes Support....
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • W3c valid site, initially no error reported by developer toolbar. But upon right click (giving the validation menue), the the toolbar reports two errors: width and height. Despite the fact that every page is validated! On the forum for the toolbar, this i

    w3c valid site, initially no error reported by developer toolbar. But upon right click (giving the validation menue), the the toolbar reports two errors: width and height. Despite the fact that every page is validated! On the forum for the toolbar, this is said to be a Browser error. So, how can this be fixed? I'm using FF 3.6.6
    == This happened ==
    Every time Firefox opened
    == after update from 3.5?

    Hi Sara,
    Can you give us the URL of the page you're having problems with and of the forum thread you mentioned?
    Thanks!

  • Clicked on Mac when ordering, paid for it but it says "Windows " on the download page. Is this still the same for mac?

    Clicked on Mac when ordering, paid for it but it says "Windows " on the download page. Is this still the same for mac?

    Hi Richard,
    We are sorry for the trouble,
    I have sent you an email with the correct serial number.
    Please reply once you get it.
    Thanks
    Sandeep

  • I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time.

    I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time. What should i do????????????????????????????????????????????????????????????????????????????? /

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    and
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • PDF files will not open and eratically open multiple pages and then freezes up the page

    PDF files will not open and eratically opens multiple pages and then the laptop freezes up. Please help.

    E Denice wrote:
    PDF files will not open and eratically opens multiple pages and then the laptop freezes up.
    Doesn't make much sense to me. Methinks details are needed.

  • I have a Mac Air, I opened a web page and it died within a nano second, then I got the beachball for about 40 mins so I turned it off. Now I cant start it up again, I get the chime, the apple a grey screen then I get the pinwheel, it's still going, help

    I have a Mac Air, and I opened a web page in Safari and it died before the page could load, then I got the spinning beach ball for about 40 minutes so I turned it off. Now When I turn it on I get the chime, a grey screen, then the apple, then the pin wheel  -its been going now for an hour.
    Any help greatly appreciated

    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
    1. Boot into Recovery (command-R at startup; 10.7 or later), from a local Time Machine backup volume (option key at startup; 10.7.2 or later), or from your installation disc (C key at startup; 10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Maybe you are looking for

  • How to add all site activity to site Newsfeed

    Hi, After extensive search and research (and a number of dead ends) I am coming up empty handed on any info re: how to expand the functionality of Newsfeed within Sharepoint. My goal is to create a Newsfeed that includes more activity than just what

  • How can I get the volume to work?

    I cannot get the volume to work on the Nano 7.  Does anyone have any tips?

  • Import Trading Partners from XML only

    We have a need to import 300+ trading partners into our development system. After imported we will export to our test and production system using the B2B application. Our idea for the initial import is to use the parnert.xml but when we execute the i

  • How to track OWB mapping changes?

    Hi, I'm a new bee to OWB. And I have a scenario where in more than one person will work on the same mapping. so I dont see any way to track the changes made by others. Is there a way to track who updated the OWB mapping last time and the changes they

  • QA145 information msg to change error msg and will restrict PM order TECO ?

    Dear All Guru's I have made necessary settings in control key PM01 type by selecting the checkbox indicator such as Inspection Characteristics and the same control key is used in Plant Maintenance- Calibration Order. Before completing UD, there is a