Oulook with CRM 2011 client crashes

Hi,
Looking for some help please for one of my clients.
Using Outlook 2010 and CRM 2011 - when user is using CRM outlook, without any specific action, randomly outlook will just pop up a window. C:\Program Files (x86)\MicrosoftOffice\Office14\OUTLOOK.exe
has stopped working.
When using IE or any other browser everything is fine with no errors, so it only happens when using outlook. Below is the trace files.
[2015-01-08 12:39:17.787] Process:OUTLOOK |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: | CrmArgumentException..ctor ilOffset = 0x12
at CrmArgumentException..ctor(String message) ilOffset = 0x12
at EmailIdMappingTable.AddEmailMapping(String messageId, String entryId, String crmId, String regardingId) ilOffset = 0x50
at ThreadsSupport.ExecuteThreadProc(ThreadProc threadProc, IntPtr parameter) ilOffset = 0x2
>Crm Exception: Message: Invalid id, ErrorCode: -2147220989, InnerException: System.ArgumentException: Invalid id
[2015-01-08 12:39:17.787] Process:OUTLOOK |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: | MiniDump.CreateDumpInternal ilOffset = 0x5
at MiniDump.CreateDumpInternal(MiniDumpReasons reason, Exception exception) ilOffset = 0x5
at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace) ilOffset = 0x8D
at CrmArgumentException..ctor(String message) ilOffset = 0x12
at EmailIdMappingTable.AddEmailMapping(String messageId, String entryId, String crmId, String regardingId) ilOffset = 0x50
at ThreadsSupport.ExecuteThreadProc(ThreadProc threadProc, IntPtr parameter) ilOffset = 0x2
>MiniDump: TraceDirectory setting not set or missing. Defaulting to temporary folder.
Any help will be greatly appreciated.
Please Help!

Daniel,
I meant I gave up on deploying it. Since the plugin was causing freezing and crashing since our office updated from CRM 2011 to 2013 I just ended up manually going from PC to PC.
Just used a batch to run the uninstall silently to speed up the process of manually uninstalling the software from around 60 systems:
1. Loaded 4 USB sticks with the full ininstall directory
2. Make a batch file (txt file rename .bat after editing) containing "SetupClient.exe /X /S"
3. Plug USB stick in and run the .bat
This would also work on a network share but not everyone in this office has access to the same network shares so this was simplest.
I do think this problem may be remedied by PS App deploy toolkit-
http://staffnet/operations/it/infrastructure/Lists/Helpdesk%20Matrix/AllItems.aspx?InitialTabId=Ribbon%2EListItem&VisibilityContext=WSSTabPersistence
It seems that the install fails due to other applications running or a prerequisite not being met, but will not supply a failure code and as such does not retry later. Very frustrating stuff.

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--- snip ---
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à Microsoft.Crm.Tools.Admin.DMSnapIn.OnInitialize()
à Microsoft.ManagementConsole.SnapInBase.Initialized()
à Microsoft.ManagementConsole.Internal.SnapInClient.Microsoft.ManagementConsole.Internal.ISnapInClient.Initialize(ISnapInPlatform snapInPlatform)
à Microsoft.ManagementConsole.Executive.SnapInInitializationOperation.OnStart()
à Microsoft.ManagementConsole.Executive.RunningOperationsTable.EnqueueOperation(Operation operation)
à Microsoft.ManagementConsole.Advanced.FrameworkSnapInFactory.Microsoft.ManagementConsole.Advanced.ISnapInFactory.CreateSnapIn(Int32 bookkeepingId, String snapInKey, Object& snapIn)
"contoso\administrateur" and "network service" have role sysadmin in 2 noeuds SQL.
could you help me.
thanks,

Is the deployment pointing at the virtual SQL server name for the cluster, rather than for a single one of the servers?
Hope this helps.
Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
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