Our apple tv keeps saying network time needs to be set

We have been trying for an hour to get our apple tv to work. Network is up
, signal strength is strong bit we keep receiving message "network time needs to be reset". We have used it for over 2 years without fail.

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router.
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

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Can't access itunes store or home sharing on apple tv, apple tv 2 keeps saying that network time needs to be set.

Cant acess itunes store or home sharing on apple tv 2, keeps telling me that network time needs to be set. When I go to time zone section on apple tv - I chose a city...but still no luck. Apparently, can't do anything without the time being set. How do I set this up?

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My apple tv keeps saying setting date and time

My apple tv keeps saying setting date and time

This vexed me for a long time. Now we finally have a fix!
All credit goes to Ed Gainer, our Network Admin.
Version update 5.2.1 (6025) seems to have changed the way its searches for time. According to the Apple website’s list of ports used by Apple, the time protocol NTP would normally communicate via TCP or UDP. This was the case in previous versions, but when the update for 5.2.1 was introduced, the Apple TV displayed a “Searching for Time and Date” indicator upon restart. The only remedy was to select “Menu” on the Apple Remote. At that point, the main menu now only displayed “Computers” and “Settings” options. All the icons for other online content options such as YouTube, HuluPlus, Vimeo, etc. were missing.
After running a packet trace the ports, NTP (123), DNS (53) and ports 49152 – 65535 were used in booting the Apple TV. After some trial and error it appears that the Apple TV is searching for the time via the NTP protocol through UDP. When port 123 was opened in the firewall over TCP/UDP it still did not communicate. The solution was to specifically indicate the NTP protocol over UDP. Keeping the NTP protocol specified via TCP is also recommended.
The resolution to this problem was to create a service group for Apple including the following services.
Name
Protocol
Source Ports
Destination Ports
NTP
UDP
Default (0-65535)
123
http
TCP
49152-65535
80
https
TCP
49152-65535
443
Additionally, it is recommended to include these services in the group to encompass all of the Apple products in your environment.
Name
Protocol
Source Ports
Destination Ports
NTP
TCP
Default (0-65535)
123
3689 (iTunes Library)
TCP
Default (0-65535)
3689
5353 (Apple TV iTunes)
UDP
Default (0-65535)
5353
Domain (DNS)
TCP
Default (0-65535)
53

Apple TV keeps saying I need to verify payment when trying to rent a movie even though I already have.

I have verified payment several times in iTunes store. Apple TV keeps saying I need to do this even though I have entered the correct security code for the correct card (last 4 digits are right). What am I missing?

Then I would contact iTunes

TS4526 I am trying to buy movie from Apple TV but it keep saying that I need to verify my payment information

Hi,
Please help me. Because when I try to buy movie from Apple TV, it says that I need to verify my payment information. I have tried every possible way but nothing works.

You need to go into iTunes on your computer and make sure billing is correct, including address and security code

Installed Yosemite, now my MacBook Pro is running slow and the FileVault keeps saying estimating time remaining.

I installed Yosemite and since then the system has been running slow. I chose to use FileVault and it says it's encrypting but keeps saying estimating time remaining. I've tried repair permission and restarting my computer. Saw some other threads with similar problem and ran diskutil cs list which showed 80% the first time and now says failed. I also did an Entre Check and here are the results.
Problem description:
Mac running slow after installing Yosemite
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 12:18:37 AM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 2:31:27
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (360.91 GB free)
Encrypted AES-XTS UnlockedFailed
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-898 disk2 : (510.3 MB)
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 11 MB
disk2s2 (disk2s2) <not mounted> : 15 MB
disk2s3 (disk2s3) <not mounted> : 11 MB
disk2s4 (disk2s4) <not mounted> : 12 MB
disk2s5 (disk2s5) <not mounted> : 8 MB
disk2s6 (disk2s6) <not mounted> : 11 MB
disk2s7 (disk2s7) <not mounted> : 13 MB
disk2s8 (disk2s8) <not mounted> : 14 MB
disk2s9 (disk2s9) <not mounted> : 14 MB
disk2s10 (disk2s10) <not mounted> : 15 MB
disk2s11 (disk2s11) <not mounted> : 8 MB
disk2s12 (disk2s12) <not mounted> : 9 MB
disk2s13 (disk2s13) <not mounted> : 27 MB
disk2s14 (disk2s14) <not mounted> : 16 MB
disk2s15 (disk2s15) <not mounted> : 23 MB
disk2s16 (disk2s16) <not mounted> : 12 MB
disk2s17 (disk2s17) <not mounted> : 11 MB
disk2s18 (disk2s18) <not mounted> : 24 MB
disk2s19 (disk2s19) <not mounted> : 14 MB
disk2s20 (disk2s20) <not mounted> : 18 MB
disk2s21 (disk2s21) <not mounted> : 10 MB
disk2s22 (disk2s22) <not mounted> : 36 MB
disk2s23 (disk2s23) <not mounted> : 17 MB
disk2s24 (disk2s24) <not mounted> : 20 MB
disk2s25 (disk2s25) <not mounted> : 18 MB
disk2s26 (disk2s26) <not mounted> : 42 MB
disk2s27 (disk2s27) <not mounted> : 33 MB
disk2s28 (disk2s28) <not mounted> : 29 MB
disk2s29 (disk2s29) <not mounted> : 12 MB
disk2s30 (disk2s30) <not mounted> : 6 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
[not loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.secd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.sophos.intercheck.plist Support
[invalid?] com.sophos.notification.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.plexapp.helper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Canon IJ Network Scan Utility Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Destinations:
GoFlex Home Backup [Network]
Total size: 3 TB
Total number of backups: 70
Oldest backup: 2013-07-21 16:39:58 +0000
Last backup: 2014-10-17 01:49:13 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      1% diskimages-helper
      0% backupd
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
172 MB com.apple.WebKit.WebContent
116 MB backupd
77 MB Dock
52 MB Finder
47 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
48 MB Free RAM
1.08 GB Active RAM
1.04 GB Inactive RAM
1.19 GB Wired RAM
33.41 GB Page-ins
1.26 GB Page-outs

Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
If you're running a MacBook with the lid closed, open the lid. Any difference?
Start up in safe mode and test. Any difference?
Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

My Mac book pro keeps saying "connection time out occurred" I have a 2011 pro with all the latest updates. It keeps doing it and it really annoys me! Please help!

My Mac book pro keeps saying "connection time out occurred" I have a 2011 pro with all the latest updates. It keeps doing it and it really annoys me! Please help!

Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
From the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.

Ive got data on my phone and its keep saying network error when trying to connect

Im trying to connect to internet when im out and about ive got data on my phone but it keeps saying network error when trying to connect

Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
-Griff W.

I am trying to install the new OS on my new iPad 2, but it keeps saying "Network Connection Timed Out". I had no problems on my iPhone though. Any ideas?

I am trying to install the new OS on my new iPad 2, but it keeps saying "Network Connection Timed Out". I had no problems updating my iPhone through the same computer system though. Any ideas?

Download the iOS update manually and install;
Wi-Fi http://appldnld.apple.com/iPhone4/041-0661.20110414.W9Q8r/iPad1,1_4.3.2_8H7_Rest ore.ipsw
AT&T 3G http://appldnld.apple.com/iPhone4/041-0664.20110414.39vUS/iPad2,2_4.3.2_8H7_Rest ore.ipsw
Verizon 3G http://appldnld.apple.com/iPhone4/041-0665.20110414.MbwVr/iPad2,3_4.3.2_8H8_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

My computer keeps saying "network connection has timed out" while trying to update what do i do, my computer keeps saying "network connection has timed out" while trying to update what do i do

my computer keeps saying "network connection timed out" when my update to IOS5 is almost finished. Do I need to do something else? can you give me the steps of how to update

If you also disabled the firewall. try the Manual Install in the following:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

After upgrading my i tuns i cant open says quick time needs to be 7.5.5 or more wth

after upgrading my i tuns i cant open says quick time needs to be 7.5.5 or more wth

Hello amyluvscarolyn
Depending on what version of Mac OS X you are running, you may have a newer version. If you are needing QuickTime 7, then check out the article below for the correct links to download for your system.
Installing QuickTime Player 7
http://support.apple.com/kb/HT3678
Regards,
-Norm G.

I have turned firewall off but my iphone will still not update. it still says 'network time out' i am using a dell laptop

i have turned firewall off but my iphone will still not update. it still says 'network time out' i am using a dell laptop and i want to update my iphone4 to iOS 5.

Things in this thread might be helpful too.
https://discussions.apple.com/thread/3382814?start=0&tstart=0

I restored my computer, now when I try to update my iphone it keeps saying networked timed out but my internet works just fine. What can I do?

I can't update my iphone 4 it keeps saying network timed out check my settings but my internet works just fine.This happened after I restored my computer

This question is asked at least 5 times a day.
Turn off all antivirus, antispamware, and all firewall software.

HT5622 I don't get why my Apple ID keeps saying this device is already associated with an Apple ID and something about 90 days but also it doesn't let me download any of my pre orders when available it has happened to me twice and my past purchases help m

I don't get why my Apple ID keeps saying this device is already associated with an Apple ID and something about 90 days but also it doesn't let me download any of my pre orders when available it has happened to me twice and my past purchases can someone contact me and give me some help sorting this out
Much appreciated
<Email Edited by Host>

Hi there
I'm getting a similar problem with my Macbook Pro. itunes match was working fine until two days ago when i created another 'user id' for the laptop and then an itunes account for that user under their profile. Now i cant turn on itunes match on my itunes under my user account. Contacted Apple today who said to use the Express Lane and email the problem and they might be able to make an 'exception' on the account. Otherwise I'll have to wait 88 days to access a lot of my music on the macbook pro. itunes match is still working on the iphone 4S and ipad2.
Can anyone help? The only thought was too re-stream the laptop. Ive already tried deauthorising the other user but it made no difference.
Thanks
Jules

I'm not able to install windows 7 in my imac 21' which has the latest OSX 10.9 It keeps saying that I need a 64bit version of win7 which i actually have but it doesn't seems to be recognize as one.

I'm not able to install windows 7 in my imac 21' which has the latest OSX 10.9
It keeps saying that I need a 64bit version of win7 which I actually have but it doesn't seems to be recognize.
Can someone help me out?
Thank you

To my knowledge there are no official MS Windows DVDs that contain both the 32 and 64 bit versions. There is a way to make a USB thumb drive that has both bit version on it but AFAIK this can't be done on a DVD disc even with a Dual Layer DVD disc.
For the Windows installer to function, actually boot the system to the install routine, certain files have to be on a certain area of the DVD disc. If by chance you really do have a DVD disc that contains both bit versions your Mac is only seeing the 32bit version on that disc.
You'll need to get a Real MS DVD of just the 64bit version or download the 64bit version ISO from My Digital Life and burn it to a DVD disc.
Pedroapple wrote:
In fact i'm using a DVD with both 32 and 64-bit win7. But it's the only one I have. I don't want to install the newest Win 8.
So you're saying there is no solution for this?
Thank you so much for your response.

Our apple tv keeps saying network time needs to be set

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