Our company provided a bunch of us with Blackberry Curve...

Our company provided a bunch of us with Blackberry Curves... my unit was the only one without video capture capabilities. Is there an app I can download to add this?

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
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and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

  • Issue with Blackberry Curve 9220

    Hi,
    I have a problem with the blackberry curve 9220 joy stick or laser (do not know what to call it exactly - phone terminology). I could see the laser light while switching the phone ON and then later it disappears.  Due to this I'm unable to navigate the screen through the joy stick. This is becoming very difficult to make phone calls nor for any usage per say. Is there something wrong and needs an urgent attention?
    + I agree about 3 months ago the phone fell into a mug of water and after a day it worked with no problem till date.. Need your help and insights to see if I can put the phone to sleep and buy another one.....
    I really love this phone and wanted some solution to make it work.
    Need help
    Thank you
    Elvin Sam
    Solved!
    Go to Solution.

    Hi Welcome to the Community!
    elvinsam wrote:
    + I agree about 3 months ago the phone fell into a mug of water and after a day it worked with no problem till date.. Need your help and insights to see if I can put the phone to sleep and buy another one.....
    Up until that point, I thought that I would have useful advice for you...but that information changed everything. There were steps to try ("the rice trick"), but they needed to be done 3 months ago...too late now.  Applying power to your BB between it getting wet and doing those processes reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later (which sounds like your situation). And everything in between.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Update problems with blackberry curve 9360

    I need help, I downloaded the latest software update for my blackberry curve 9360, during installation the freezes at 9%, I've looked everywhere for the answer to fix... I've tried safe mode but it doesn't let me select the 'OK' option, I downloaded the bb desktop software where it can find my phone but down the bottom right corner it just says connecting, would really appreciate the help

    Hi and Welcome to the Community!
    (Credit JSanders)
    There are two methods of recovery for you to try:
    One:
    Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
    You will get three option Retry, Update Or Cancel, then click on update.
    Once it is to the stage of the update "initializing handheld", then insert battery.
    If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
    Secondly:
    Start your BlackBerry in Safe mode.  Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
    Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
    IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect:  Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it. 
    Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

    Hi, need an answer as soon as possible please.
    i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
    Here is a pic of what I've mentioned...
    BlackBerry does not start anymore

    Same thing for me...I am using this post to try to solve:
    http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

  • Ical not syncing with Blackberry Curve when using iCloud

    I recently signed up to sync my contacts and iCal with iCloud. I manually sync my Contacts and iCal using hte BlackBerry DesktopSoftware. Since around the time I activated iCloud, I do not see any new events on my Blackberry Curve 8320. Contacts sync fine. Also, the BB DesktopSoftware shows a calendar that I had created on the MacBook using BusyCal but has since been deleted and no longer shows on iCal.
    I have spent hours with the BB Tech support (on Mac) and they have told me that it is a known issue with the Sync Server software on 10.7.4 when also using iCloud. They say this has been fixed in MacOS 10.8.
    Anyone else has seen this issue and is there any other solution without having to upgrade to 10.8? I am perfectly fine with NOT using iCloud if that is what I have to do. I just want the manual sync to BB to work with iCal.
    Is there a way to "reset" the Sync Server software to its original state?
    Any help/ideas would be appreciated.

    Since I don't have any definitive confirmation from Apple or BlackBerry on whether Mountain Lion will fix this or not, I simply deleted iCloud from my Mac and now everything syncs properly.

  • ICal won't sync with Blackberry curve

    I can't get my mac to sync it's iCal with my Blackberry Curve. It starts but stops with  "sync error try again. Any suggestions as to what's going on? I'm running Mac OS X Version 10.5.8 on a PowerBook G4. The Curve is brand new out of the box. I did the software update for the Curve and Blackberry Desktop Manager for Mac.

    Hello Squeegeefrog, 
    Thank you for participating in the Apple Support Communities. 
    You mention that iCal (or Calendar on OS X Yosemite) won't sync with your iPad. 
    Are you using iCloud Calendar? If so, the advice and  troubleshooting steps in these articles can help you sync the calendar on your Mac with your iPad using iCloud:
    iCloud: Using iCloud Calendars with Calendar and iCal - Apple Support
    Get help using iCloud Calendar - Apple Support
    All the best,
    Jeremy 

  • Facebook does not work with BlackBerry Curve 9300 ??

    Hi, I just got a BlackBerry Curve 9300 v5.0.0.832. My current carrier is Virgin.
    Anyways. The message I get is "You are currently on a service plan that does not support this application. If you want to use this application please contact your service provider to upgrade the plan"
    I've been reading how you can get v. 1.6 for Facebook, but I don't know how! Please help! Thx! 

    In order to use the Facebook app etc you need to ensure you have a full blackberry data plan as opposed to an email only blackberry data plan or standard data plan from your carrier.
    Give them a call and see what your options are.

  • Not satisfied with Blackberry Curve 2G - 8520

    I purchased Blackberry Curve 2G - 8520 from Advent in Gurgaon on 21st Apr 2011. However after a few months the back button stopped working.There were also other issues like Bluetooth not working, phone hanging or sudden shut down.
    I sent my BB to the BB service center in Gurgaon which took 8-10 days to return the handset with most of the issues unresolved.
    i was told that the software issues were resolved, but they still persist. More importantly, reg the hardware issue I was told that  I would have to pay 80% of the phoen cost to get the back button repaired. Why should i pay this money as it wasn;t my fault that the features stopped working.
    Plus now the BB logo behind the hanset, has started wearing out (the silver stick-ons) .
    Can someone pl look into the matter & resolve it?Ideally the handset should have been replaired or replaced as it still in in warranty period. But right now, I'm suffering for buying a BB. I'm really disappointed at the services levels of BB. Can someone pl get this issue resolved & make my phone function properly??

    Since I don't have any definitive confirmation from Apple or BlackBerry on whether Mountain Lion will fix this or not, I simply deleted iCloud from my Mac and now everything syncs properly.

  • Problems with Blackberry Curve GPS

    I am having problems with the GPS feature on my Blackberry Curve. Whenever I start the GPS function on Maps, all it shows is "searching for satellites. Everything is set correctly and it still doesn't do anything. I do a battery pull, then it works fine for a little bit and after awhile, it crashes again.
    I shouldn't have to do a battery pull every time I need to use this feature. Anyone have any tips on how to correct this?

    When having issues with the Vz Navigator on your Blackberry, you may need to check the application settings. Listed below are steps to ensure  your settings are correct. 
    Device Software Version 5.x
    From the Home screen, press the Menu button.
    Select Options.
    Select Advanced Options.
    Select GPS.
    Select the current setting in the GPS Data Source field.
    Select Device GPS.
    Select the current setting in the GPS Services field.
    Select one of the following settings:
    Location On
    GPS enabled
    E911 Only
    GPS disabled
    Select the current setting in the Location Aiding field.
    Select one of the following settings:
    Enabled
    Disabled
    Disabled While Roaming
    Press the Menu button then select Save.
      Additionally, you may want to update the vz navigator application on your device. I have listed steps below. 
    From the VZ Navigator home screen, press the Menu button.
    If presented with the Update screen, proceed to step 5.
    Select Preferences
    Select Advanced.
    Select Check for Updates.
    Select Accept.
    Select Click Here to Download VZ Navigator.
    Ensure Set Application Permissions is checked then select Download.
    Ensure all permissions are set to Allow, press the Menu button then select Save.
    If presented, select Yes / Replace.
    If presented, select OK.
    If presented, select Reboot Now / Reboot Later.
    The installed application cannot be accessed until the device has rebooted.
    Lastly, updating your phone to the network is also recommended once a month. This is called a PRL update and I have listed the steps below:
    To update the PRL:
    Power on the phone within the Verizon wireless coverage area.  
    Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes).
    When prompted, press 2 for the option to update the PRL.
    Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL.
    Press End to terminate the call.
    Power cycle the phone to complete the update.
    KinquanaH_VZw

  • Sync Problems with Blackberry Curve 8310

    I am also having a problem sync my new Blackberry Curve 8310.   I previously had a Palm Treo 650.   I was finally able to sync the contacts from my Palm to my Blackberry.   I am assuming just like the Palm Treo software I can also view the contacts on my desktop, but I have not been able to view the contacts on the Blackberry Desktop Manager software.    Where do I view this information, that I might have downloaded, there is now tab for the software that allows me to manager my contacts and my calender.   
    I use Outlook express for my emails is there any way I can make the Outlook Express the primary software on my desktop for managing my contacts and my calender and being able to sync to my Blackberry.

    Hi and welcome to the forums!
    DM is not like the Palm Desktop in that there is no set of visual organizers (calendar-contacts-tasks-memos) to see.  DM serves to sync your data between the BB and another desktop application.
    Here is a listing of the apps supported by the various versions of DM. http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&slic...
    When I migrated over from my Treo 650, the Switch Device Wizard did not work.  As a workaround, I sync'd my Palm with Outlook 2003.  To do this I had to use the original cd that came with my Treo to change the conduits so the Palm Desktop sync'd with Outlook.  Not sure if I needed to use the cd to do this, I think you can change those setting in Palm Desktop, but make sure to map the fields well so your data imports into Outlook as you want it.  (The fields are a little different between Palm and Outlook).  ALWAYS make sure you get a good sync of your Palm data before doing any of this.  That way you'll have the data in the Palm Desktop as a backup.
    Once I had the data sync'd to Outlook, I just had to set up the synchronization setting on DM to sync over to my BB.
    Post back if you have any further questions.  Let us know how it goes. 
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Major Problems with BlackBerry Curve 9350- Rebooting

    My BlackBerry Curve is notorius for needing the occasional reboot to help reset signal after a particularly bad storm.  However, when I rebooted this time, it came to with several additional folders.  Some said "MMS" inside, others were "Setup" and "Options", all items contained in other folders.  It was odd, so I went ahead and rebooted one more time, going so far as to take the battery pack out to ensure a complete shut down occured.  Again, when it came to, it displayed additional folders, I could not hit the menu butoon on them to move them else where, and all the items they allegedly contained were already in other folders.
    Other aspects of the phone work fine, except for additional folders that mystically appear when I rebooted.
    Please help!

    Hey robinharris11,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    This sounds like a software related issue, follow the steps in this KB article and then test the performance prior to restoring any data: www.blackberry.com/btsc/KB11320
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Problems with Blackberry Curve 9220

    Hello,
    I bought Blackberry Curve from New Delhi, India approx 6 months back.
    I am facing problem with the phone.
    The phone is automatically getting switched off after I which I need to take out the battery and reboot.
    This is happening very frequently in a day arnd 7-8 times.
    I am presently working in Singapore.
    Could any one please give me the service centre address for BlackBerry in Singapore where I can get the problem resolved.
    Thanx...

    Hello divya1404, 
    Welcome to the forums. 
    In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
    Thank you
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • [Serious Problem] with blackberry curve 9300

    hello everyone ,
    i am new to this forum my reason for comming to this forum is very sevire. 1 month before my phone was working perfect but suddenly this month nearly 10-15 days ago it started turning off randomly without any notice . and it turns on only when we take out batter and put it in again or connecting it to a wall charger it is having servere problems my back cover is not fitting perfectly when i looked at my battery it was puffed from center and constantly it gives me msgs that "battery drained shutting down handheld".
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    Based on what you describe, I would guess that your battery is damaged...possibly dangerously so. I recommend you immediately remove it and, if you remain in warranty, seek formal support under those terms. If you have no warranty, then I recommend you obtain a replacement battery. Hopefully your device itself is not causal to the damaged battery.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Sound issues with Blackberry Curve 9320

    Hi all, ive owned the 9320 for about a month now and this morning its deicded to not play any sound, at all.
    Ive not changed any setting, ive also checked that I havent muted the phone, its using its normal sound scheme, which I have been using this past month or so.
    It also isnt playing any media files, I have a few of my mp3's saved to the phone to the listen to, any time I try to open a song, I get an error saying device cant read file.
    All this started today and the only thing ive done with the phone today is make 1 phonecall.
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Best!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Battery problems with blackberry curve

    I bought my Curve 9220 two months ago. The phone was just working fine until just a few days ago I'm having problems with the battery. I charged the phone overnight and removed the charger in the middle of the night after the battery has been fully charged. After a few hours upon waking, I checked out the battery and the charge is almost empty and the phone is overheating! It's the fourth time it happened. I don't know if this is normal or if the phone or the battery is the problem. Help!

    Hello trish
    Welcome to the forum.
    Try removing the battery, now connect charger to phone and now reinsert the battery and leave to charge. Since its heating up before monitor after it has been charging this way after some 10 minutes to see if the phone is heating up.
    There is usually some warmth that accompanies the phone, if its just warm then leave to charge for atleast 8hrs but all awhile monitoring heat.
    If the issue persists as far heating is concerned as charging it appears unsafe to continue phone your service provider and claim your warranty.

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