Our dvd will not eject

The cd dvd will not eject. Are there any tricks out there to help get this problem figured out?
jwe67

use the F12 or eject key on the keyboard.
If the disc will not eject try dragging the disc icon to the trash.
If the disc will still not eject, hold down the trackpad or mouse button after restarting the computer should also eject a disc.
If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.

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