Our Imac runs version 10.4.11. Can we upgrade?

There are dozens of iMac models. Which one do you have?
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HT204408 Purchased FaceTime ver 1.0.4 for iMac running Snow Leopard. Now can't activate.

Purchased FaceTime ver 1.0.4 for iMac running Snow Leopard. Now can't activate.
Get the message "Could not sign in. Please check your network connection and try again"
On Apple Support page titled: FaceTime, Game Center, Messages: Toubleshooting sign in issues
all items in Resolution list are OK, e.g., have an active Internet connection, have a valid Apple ID and verified, etc.

Thank you for the reply.
As my father-in-law's MacBook (10.6.8) with FaceTime 1.0.4 is not at hand now, I can not check it for myself right away.
But my understanding is :
(1) FaceTime 1.0.5 update is free for download for the OSX 10.6 users who have already purchased and installed FaceTime 1.0.4 or earlier.
(2) The OSX 10.6 users who want to start using FaceTime from now, need to purchase the 1.0.5 for $0.99 (just as other OSX 10.6 users did before).
The latter (2) is because OSX 10.6 does not include FaceTime which was not ready at the time of its release. Due to some accounting regulation, Apple chose to sell the FaceTime to OSX 10.6 users at the mimimum price rather than to add the function afterward for free.
That means every OSX 10.6 user who wants to use FaceTime has to pay $0.99 at some point of time, but I believe Apple is not so greedy to charge the same software twice to fix its bug.
I guess the screen shot you posted might be taken either by a non-OSX 10.6 Mac, or by OSX 10.6 Mac without FaceTime installed. If you see the same page by a OSX 10.6 Mac with FaceTime alreay installed, it will look diffrently.
Anyway, I may be wrong, but I will check it with my father-in-laws' MacBook hopefully this afternoon.

Have older iMac running OSX 10.6.8 what OSX upgrade should I go to?

Have older iMac running OSX 10.6.8, need to upgrade OS, what version should I upgrade to?

Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
You do not have to upgrade to Lion in order to upgrade to Yosemite if your Mac can run Yosemite.

HT201364 Running 10.6.8 and can't upgrade to Yosemite. Receive this error message "We could not complete your purchase. INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE"

Running 10.6.8 and can't upgrade to Yosemite. Receive this error message "We could not complete your purchase. INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE"

i have the same problem too, you didnt find the answer yet???

HT4623 I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

my iod no is a1367
so is it 2nd gen or 3rd gen?
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

How can I remove the iPhoto upgrade to my iMac OSX 10.2.8? Can the upgrade return my library?

How can I remove the iPhoto upgrade to my iMac OSX 10.2.8? Can the upgrade return my library?

With respect, we'll need rather more detail than that.
In general, you can only roll back an upgrade to a library with a back up. No back up, no roll back.
Regards
TD

I have a ipod touch 2nd generation 8g running ios 4.2.1 can i upgrade it anymore

i have a ipod touch 2nd generation 8g running ios 4.2.1 can i upgrade it anymore

No. 4.2.1 is the highest.

I have an iMac running version OS 10.6.8. I bought the desktop in               2009. Short of buying a new iMac, how can I upgrade to Lion?

I have an iMac running OS 10.6.8. I bought the iMac in 2009. Short of buying a new iMac, is there any other way to upgrade to Lion? Thanks.

I don't believe anything prevents you from upgrading to Lion or Mountain Lion. See:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Our imac runs osx snow leopard but it cant find the hard drive or it is corrupt, is it possible to reboot it with osx lion?

our imac recently displayed the white screen and flashing file icon with a question mark on it, it runs osx snow leopard but i dont have the installation disc, can i reboot it off the osx lion disc? or do i need to buy the snow leopard disc and reboot it off that first. thanks for your help in advance!

Yes you can. If the iMac meets the system requirements for Lion then you can boot it off the Lion disc (which is actually a USB drive, unless you download and burn it yourself).

I am running OS 10.4.11 - can I upgrade this iMac to anything more current? I am lost, pls help!

I cannot seem to upgrade browsers until I upgrade OS, but I cannot seem to figure out whether I can actually upgrade OS - what am I missing?

You can get the latest web browser on your machine.
TenFourFox -- It's a port of the latest FireFox to run on older hardware and software.
"World's most advanced web browser. Finely tuned for the Power PC."
-- works for me on 10.4. Supports 10.5
http://www.floodgap.com/software/tenfourfox/
alternative download site:
http://www.macupdate.com/app/mac/37761/tenfourfox
Turn on pipelining. This will allow Firefox to make simaltaneous requests to the server. Chrome has pipeling turned on. Some sites could fail to load with pipeling set on. The site will be old. See "Increase pipelining" in:
http://www.hongkiat.com/blog/firefox-optimization-tips/

2008 iMac running IOS 10.5.8, can't install Google Chrome, what do I update my IOS to?

I can't install Google Chrome. What do I need to update the OS-X 10.5.8 to? How come my software update doesn't show an update is needed?

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

I am running 10.6.8 but can't upgrade to Lion. 1.83 GHz Intel Core Duo processor 1.83 GB memory. What should I do?

My MacBook software is 10.6.8 but I can't upgrade to Lion. 1.83 GHz Intel Core Duo with 2GB memory. What to do?

Lion/101.7 System requirements
    •    x86-64 processor (Macs with an Intel Core 2 Duo, Intel Core i3, Intel Core i5, Intel Core i7, or Xeon processor.)
    •    At least 2GB of memory, (I say 4GB)
    •    Latest version of Mac OS X Snow Leopard (10.6.8), with the Mac App Store installed
    •    At least 4GB of disk space for downloading, (I say 40GB at least)
Like Snow Leopard, Lion does not support PowerPC-based Macs (e.g., Power Macs, PowerBooks, iBooks, iMacs (G3-G5), eMacs).
Lion also does not support 32-bit Intel Core Duo or Core Solo based Macs. Rosetta is no longer available in Lion, which means Lion no longer supports PowerPC applications.

I have a macbook that is white and it has the osx version 10.6.8, can i upgrade to mountain lion

I have a macbook that is white and it has the osx version 10.6.8, can i upgage to Mountain Lion?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

HT1444 i have an imac with os x.5 how can I upgrade to mountian lion?

I have an Imac with OS x .5 when I tried to down load moutain I got a message that my hardware is incompatable with moutain lion can I upgrade my hardware so mountain lion will work?

Upgrading to Snow Leopard, Lion, and Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion contact Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

Firefox tells me I'm up to date, but it also says I'm running version 16. I can't download a current one (says file can't be found).

when I got to Firefox > About Firefox it tells me I have 16.0.2
However it also tells me I'm up to date.
From a quick search, it looks like you're on twenty something!
I tried to download the new one (for mac, British English) but it says "file not found".
Not sure what to do.

Current Firefox versions require OS X 10.6 or later, so if you want to continue using Firefox beyond Firefox 16 then you need to update to OS X 10.6.8 or later.
* https://support.mozilla.org/kb/firefox-no-longer-works-mac-os-x-10-5
Firefox 16.0.2 is the last version that works on an Intel Mac with the OS X 10.5 operating system.
* https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/mac/

Our Imac runs version 10.4.11. Can we upgrade?

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