Our IPad mini has stopped sending email.

Our IPad mini stopped sending emails last week.   We did not change the settings.  We even rebooted.  The messages are still in the Outbox.  What happened?  How do we fix it?

We went to Settings, then Mail.  Before Delete Account, we looked at Account again to copy pertinent information to Re Add Account.  We scrolled down to Outgoing Mail Server and noticed that the box for Primary was empty and turned off.  We had a Server listed in the Secondary Mail Server.  We turned the Primary on and resent our Outgoing Mail.  It worked.  How did the Primary Outgoing Mail Server get turned off if we did not touch it?

Similar Messages

  • IPad mini has stopped receiving emails

    I haven't been able to receive emails at all today. I have restarted it, deleted the email account and reinstated it.  Still nothing. can anyone help please?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3899 my phone has stopped sending emails

    my i phone 5 has stopped sending emails,it has been playing up since 7.02 update

    appyammers wrote:
    my i phone 5 has stopped sending emails,it has been playing up since 7.02 update
    A single email account has 2 different servers, one for receiving and one for sending. BOTH have to be set up separately. I sounds like your outgoing server has "forgotten" your user ID and password.
    Sometimes the two servers have the same URL, sometimes different, but even if they are the same URL they use different ports (which essentially makes them different servers) and must still be set up separately.
    When you set up the account, after entering your user ID and password for receiving, you must tap the Outgoing (SMTP*) server settings, and enter the server address and your user ID and password a second time for the outgoing server. I know it says "optional", but that is only optional from the phone's perspective; it is not optional from the server's perspective, except in very rare situations where the outgoing server can only be accessed over a private network, and not over the Internet (cwmx.com is an example of an exception; it is AT&T's cellular network SMTP server). The reason it won't automatically use your incoming user ID and password is because there is no requirement that they be the same; for example, you can use Google's SMTP server for sending and a different ISP's server for receiving.
    *SMTP - Simple Mail Transfer Protocol

  • HT1430 I have an iPad and iPhone. I have had both devices set on the same Outgoing Mail Servers but the iPad has stopped sending emails. I have tried everything without success. The iPhone is still working properly.

    I have an iPad and iPhone. Both devices have been set with the same outgoing mail server. All of a  sudden the ipad stopped sending emails but the iPhone still sends emails. I have tried everything but the iPad will not send.

    Try this out:
    You delete your Mailaccount on your iPad and then add the same new...
    At the most times it helps...

  • My iPad has stopped sending emails

    All of a sudden, my iPad freezes when I press the send button to send emails All of the other mail functions work properly.

    Restart your iPad.  Press and hold the sleep/wake button until you see the red slider then swipe to power off. Then press and hold the sleep / wake button until you see the Apple logo.
    If that doesn't help, try here.  Apple - Support - iPad - Mail

  • My microphone on my ipad mini has stopped working

    I have an ipad mini running the lates verson of ios 7 (7.0.4). My microphone has stopped working, i have tried to use a vacum cleaner but i wan not for help? What should i do with it?
    Heeelp!!!

    Mine too is having this problem, and they recommended updating to 7.1.
    I did what they said and not happened.

  • My ipad mini has stopped connecting to my home wifi. Have just got an iphone today and that connects OK and the house laptop still connects. Any suggestions to gt the ipad connected again

    Have had an ipad mini for 6 months and it has been connecting perfectly to the home wifi but it has just stopped connecting this evening and all other devices seem to be OK.
    Just got a new iphone today and wonder if that has had an effect but that is connecting OK as is my laptop.
    Any help would be appreciated

    Problem was fixed by rebooting the ipadmini using on/off switch on the side of the ipad
    Got the advice from a related previous discussion

  • Mail on my iPad mini has stopped working and show No Mail

    My mail app on my iPad mini was working fine up to a few hours ago.  Now my inbox shows the message No Mail And is empty.
    i Have tried deleting and re-adding my account with no luck.  Also tried restarting my iPad but again no luck.
    Does anyone know how to solve this?
    Thanks
    Alison

    Mine too is having this problem, and they recommended updating to 7.1.
    I did what they said and not happened.

  • My Mac mail has stopped sending email.

    I have changed the password, restarted, and looked for new updates. Nothing has helped. I can't even send a plain text email. I have no problems receiveing mail, or send and receiving through my browser or my phone. The outgoing mail just sits in the outbox and does nothing.
    Anyone else had the same issue and resolved it?

    BASICS Send & Receive
    1.  If you can send but not receive you have a bad POP or IMAP configuration (Incoming server)
    2.  If you can receive but not send then you have a bad SMTP configuration (Outgoing server)
    EDIT SMTP SETTINGS
    In Accounts window, select to Edit SMTP Server list...
    Select account in the list.
    Click on Advanced tab. Enter full email address and password
    Open Connection Doctor under Window in the Menu bar.
    Do you see green light for SMTP for your account?
    It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up.
    If you still have problems....
    What email provider? (iCloud, Gmail, Yahoo, AOL, Earthlink, Comcast, ATT, other)
    If other please identity provider.

  • HT201307 My iPad Mini has stopped working with my router.  I honestly don't remember how I got  it working when I bought it, but I can't seem to fix it!!!!

    I need help from a person...  I bought this for educational reasons, it became handy when following the weather and such at home...  It disconnected from my home router, and I need help to reconnect it!  I don't remember how I did it, and I have no idea why it won't connect now....  Help, please.  I need this more than ever - working on a new teaching job, RIGHT NOW...  Need this or I could loose my house!!!!!!!!!!!!!!!!!!

    This is an iPad user to user forum, so you are not addressing Apple. Most US users are not on-line during the night.
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    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netwhttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My iPad Mini has stopped turning itself off when the cover closes.

    Is there a setting for this that I have overlooked?

    If the cover you bought is not a legitimate apple cover than you may be having the same issue I had.
    The one I purchased has a top cover swivel, if you spin it around( meaning the top case cover)
    The magnet will return to the correct spot and it will work again. It is only located at one end of the case.
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  • My iPhone 5 has suddenly stopped sending emails. I get the message "Enter the password for the Account account "(null)"". This has only happened since the last update to iOS but hasn't been a problem on my iPad. What is going on?

    IiPhone 5 has stopped sending emails.

    Hello, Taffy12gwen. 
    Thank you for visiting Apple Support Communities.
    Here is an article I would recommend going through when experiencing issues with mail.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Cheers,
    Jason H.

  • Our iPad camera has switched off. When Skypeing we can see the other user but they can only hear us.

    During a recent Skype session our iPad in England stopped sending images as if the camera had been turned off. My family can hear and see me in Australia, but I can only hear them in England. Does anyone know if there is a settings button or something that might accidentally have turned the camera off? Thanks Glen

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    3. Tap the minus sign to close app
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  • TS3899 suddenly stopped sending email

    for the past week my iphone 5 has stopped sending emails from my personal (comcast) account and my work (exchange) account.  Tried resetting phone, removed and re-input email account information, turned phone off for provider to do a reset.  Still nothing.  Verizon is out of ideas to fix this issue.  Does anyone have any suggestions?

    I was having this issue as well with my Yahoo mail and tried everything. The one thing that worked for me was double clicking the home button, closing the Mail app, then reopening it. Suddenly all my emails synced. Anyone else having this problem should try this. :)

  • My iPad 2 has suddenly stopped sending emails.

    My iPad 2 has suddenly stopped sending emails. It puts them in the outbox but that's as far as they go.  I've tried turning off ect but no joy. It puts them in the outbox but thats as far as they go.

    The restrictions should have no bearing at all as to why mail is not being sent. It will prevent you from making changes to the emai account, so I don't know how you were able to try what I suggested if you can't get into your mail settings.
    As for the 10 attempts ...... You get as many tries as you need with that passcode. But the catch is that if you cannot remember it and you need to get into the settings, you have to restore your iPad back to factory settings and start all over again. The only way that you can use a backup is if the backup does not contain that passcode. If you restore from a backup that has the passcode in or, you will jut end up in a never ending loop.
    So after having said all of this I would have to assume that you tried my suggestion before you locked yourself out of the settings.

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