Our ipods wont sync purchased music since the itunes update

After our most recent itunes update, our purchased music doesn't sync with our ipods.  You must click on the song and drag it to the playlist you want.  Also, we are unable to fine a sort feature that shows purchaced music by most recent purchace, only by artist.  What is the fix for this, or is it a simple setting change?

Hello AnthonyHamilton,
The following article can help get iTunes to recognize your iPhone again.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

Similar Messages

  • Is it possible to sync purchased music from the Itunes store to a non-Apple device?

    I have a shuffle but my sister has a non-Apple MP3 player. How do I take music from my library that i purchased and add it to her non-apple mp3 player?

    You would have to read the directions that came with the MP3 player to learn how to put music on it.
    itunes syncs Apple devices.

  • After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

    After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

    You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
    From iTunes: How to move your music to a new computer:
    If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
    Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
    Open iTunes.
    From the Store menu, choose Authorize Computer.
    In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
    Enter your Apple ID or AOL account and password. Then, click the Authorize button.
    Connect your device your computer. If it is synced with another iTunes library, the following may appear:
    If this alert appears, click Transfer Purchases.
    If you were not offered the option to transfer purchases:
    After connecting your device to the computer, its icon appears in iTunes. Click the icon.
    From the File menu, choose "Transfer Purchases from 'Your device name.'"

  • HT201272 What does download all mean on my purchased music from the iTunes Store app?

    What does download all mean on my purchased music from the iTunes Store app?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    BTW, are these all recent purchases (last 8 weeks or so) or does it affect older tracks also?
    tt2

  • HT201272 why can't I re-download already purchased music from the itunes store?

    why can't I re-download already purchased music from the itunes store?

    What country are you in ? Re-downloading music isn't currently possible in all countries (the record companies need to agree to it for each country). If you are in a country where music can be re-downloaded, then if the tracks are still in the store then they should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

  • HT2953 my ipod wont sync with music on my pc

    my ipod wont sync the music from my pc i downloaded a cd. ipod  says no content

    Hello dihogwild,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Syncing media content to iPod
    http://support.apple.com/kb/ht1351
    Best of luck,
    Mario

  • Syncing messed up since the latest update

    Since the latest update, my Windows 8 Outlook 2013 gets hung up syncing with my iPhone 4S. I have tried the fixes I have seen elsewhere on the site, such as just syncing contacts and calendar and then syncing notes separately and that seems to work some of the time, but the changes I make on my phone in calendar and notes aren't getting onto my Outlook notes and calendar. Ideas?

    chrooting in and running that is the correct solution, but you need to do it from an Arch install disk.
    Last edited by Scimmia (2013-06-06 18:32:18)

  • Iphone wont sync purchased music to iTunes

    Hello!
    I recently got a iTunes gift card that I redeemed with my iPhone and purchanced 2 songs. When I sync my phone to my iTunes it gives me a warning message stating:
    "Some of the purchased items on the iPhone "Katie's iPhone". including "Addicted". could not be transfered to your iTunes library because you are not authorized for them on this computer.
    Would you like to authorize this computer for items purchased from the iTunes store?" So I hit Authorize and log it with my Apple ID, it says accesing music store and then comes up with another notice saying,
    "This computer is already authorized." So I hit ok and then it continues to sync my phone. But when I go to my Purchased, neither song is there and they aren't in my library.
    I have tried going to the music store and going under my account but neither purchase is there either. Only on my iphone do they exsist.
    I have tried unauthorizing the computer and reauthorizing but the same thing happenes.
    I have the most recent software for both iTunes and iPhone. I'm stumped.
    Any ideas? Please and thank you.

    I have had to figure this out every time since I don't sync my iPhone that often. I have another option to fix specifically music from iTunes on a PC platform not syncing up to the iPhone. Just think that two people need to DIRECTLY speak to one another. iTunes doesn't seem to get that music in a sub-folder of your Music folder on your hard drive is actually music you'd like to sync to your iPhone. Huh, what the heck is wrong with you Apple? The only way I ever fixed this problem is figure out which folder your iTunes program is reading and then copy paste all your music from one folder into the folder that iTunes "gets" i.e. is reading and linked to the correct folder on your hard drive. And this is only a problem because Apple is an a**hole (and so are PC platform companies) and wants you to buy their computers/laptops to sync up with iPhones seamlessly. If you have a PC you’re SOL and have to deal with annoying crap all day long. That is the end all, be all of it all. Tell Apple to get a clue and stop being jerk offs by making their software/hardware compatible with all others. The old feud between Apple and PCs and vice versa is just screwing us consumers and I’m sick of this crap. We consumers shouldn’t have all this aggravation because two large corporate D bags can’t get along like mature adults.

  • Ipod Wont Sync My Music in itunes

    Ok big problem. I have all my music saved onto a 120Gig Western digital Portable Hard drive. i have an 80gig ipod. ive had it for about 5-6 months. i am now having a problem where it wont sync. what happends is that all of my music is in the itunes library. when i try to sync my ipod, none of the music syncs and all of the locations of the original file become lost. when i go into my hard drive and look, all of the files are missing. but when i either unplug the hard drive or restart my comp all of my music is there again. if i try again it does the same thing over and over. any suggestions? t would be appreciated. thanks.

    In answer to your last question, no - your iPod is not a goner, but you need to work out what has happened first so that it doesn't happen again. I'm guessing that if you look at "Other" on your iPod you may find it's quite large.
    Look on your iPod, go to the Settings menu and choose the About option; on that first display the graphic should show lots of blue (audio), some darker blue (video), some yellow/orange (photos if you have any) and a small amount of orange/red (other). That's the sequence, don't worry if the colours are slightly off or not there. If the last one - other is larger than the audio then that's where your storage has gone!
    I still think that your PC has allocated a different letter to the external hard drive compared to when you previously added the music. Then, when the iPod cannot find the music on your PC when synced, it moves the songs to "other". Have you checked to make sure there are no "rogue" drive letters still allocated and have you ruled out the possibility of connecting the hard drive in another sequence when connecting up other USB devices? (As I mentioned in my last post.) Once you have done that, then look in iTunes.
    If I understand you correctly, only some of the songs (in iTunes) have an exclamation mark against them, while some do not, is that correct? If so, it means that iTunes cannot find the location of ones with exclamation marks. So look at some of the songs that do not have an exclamation mark and try the *Get info/Where* to find out where iTunes thinks they are. Then check to see if the same drive letter is allocated to the hard drive when you connect it. They should be the same letter, are they?
    If not, that's been the problem. If they are the same, try "asking" iTunes to see if it can now find the location of one of the missing tracks. (It's possible of course, that some newer added songs were added after the drive letter changed and this will be a problem, but let's hope not!)
    So, what's the situation now? If you think the problem is a changed drive letter, make sure that the correct drive letter is now allocated and then ask iTunes to find the missing songs. (Unfortunately, this might be on a song-by-song basis!)
    Once you find the missing songs, (or if you don't you will just have to import them again into iTunes.) and your iTunes is now complete again, it's time to sort out the iPod.
    Connect up the iPod and on the iTunes Summary screen, use the Restore function. This will restore your iPod to its factory settings and remove everything from it, thus freeing up the missing storage space. then a fresh Sync will add everything back onto the iPod again. As you can appreciate, all this will take a bit of time, which is why you need to understand what happened so you don't have to go through this again.
    Let us know how you get on.
    Good luck,

  • Why won't my ipod 5 sync any music since i updated itunes to 11.3?

    About two days before I updated to itunes 11.3, i downloaded some mp3 songs to itunes then to my ipod, and they worked perfectly.  then i updated itunes from 11.0 to 11.3, made a playlist out of those latest songs, & tried to send that playlist to my ipod.  Only one of eight of those songs work now, even though they still work perfectly on itunes.  i get a dotted circle next to the songs on my ipod, and no matter if it's connected with a usb or over wifi, those dotted circles never change.
    i've tried deleting anything off of my ipod- songs, photos, apps, etc- but now anytime i delete a song off of my ipod, i get the dotted circle if i try to send it from itunes to my ipod again.  I have about 4gigs left of space.  I really don't want to restore my ipod, because some of the content on there is not on my computer or cloud anymore.
    Any bit of relevant advice would be appreciated!  Thanks!

    what does the dotted circle mean?
    Re: What does the gray dotted circle in iTunes mean?
    Dotted circles next to songs, won't sync, red circle with square?

  • HT1386 I have a ipod nano older version and I can't sync my music to the iTunes site to change or delete or add anything to it? What can I do? The iPod works fine and I use when I am at the gym.

    I have an older version 1.1.3 iPod nano 4 gig and when I open iTunes I can't view my music list or change or delete any I have on the iPod.
    This device works fine and I like to size to use when I excercise. What can I do?

    I requested your post be moved to the iPod Nano forum. This is the iPod touch forum.

  • Please help me i have a billing problem itunes keeps charging me $12.90 before i can purchase music in the itunes store i paid them twice and dont know why on my billing statement it is still reading that i owe $12.90 which is wrong what can i do ?

    I keep getting charged$12.90 from the itunes store who keeps saying i owe them for songs i purchased but paid them twice what should i do whenever i want to purchase music i have to pay 12.90 first something is wrong please help me ?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Since the Itunes update on Windows 8 yesterday all the music crackles. I've tried deleting the new version of itunes and reinstalling it, but the crackles are still there. Does anyone have a solution?

    All music crackles on Windows 8 after Itunes update on 04 Jan 2015. Help!

    There is an alternative downloader for 64-bit editions of Windows here:
    iTunes 12.1 for Windows (64-bit — for older video cards)
    that seems to address the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer).  The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
    Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using:" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio.

  • Since the iTunes update to 10.6 everytime I open iTunes there is an error message that says that iTunes has encountered an error and needs to shut down. Is there a way to fix this or go back to an older version of iTunes?

    Ever since the update, when I load iTunes it encounters an error and force closes. I have uninstalled and reinstalled everything Apple twice and that hasn't fixed the issue. Is there a way to go back to an older version of iTunes?

    http://support.apple.com/kb/TS3694
    http://support.apple.com/kb/TS3125
    http://support.microsoft.com/kb/299357

  • Since the iTunes update, DVDs I rip to my computer cannot be imported into the Movies Library.  Why?  How can I fix this?, Since the update, DVDs I rip to my computer cannot be imported into the Movies Library.  Why?  How can I fix this?

    I used be able to save the files in the Movies folder in iTunes Music.  Now, iTunes automatically stores the files in "Home Videos" and files in that folder cannot be imported into the iTunes Library.  Please help. 

    Launch iTunes. Select the movie from Home Videos and right-click > Get Info > Options > Media Kind > Movies.

Maybe you are looking for

  • File Sender without Sender agreement- Possible?

    Hello It may seems bit unusual but i am having requirement in which the file sender adapter is expected to trigger the OS level command in which it gets the file from SSH server in the XI polling directory and then XI File adapter would pick up that

  • PCI Ultra ATA66 controller card compatible with G4 tower?

    I hope this makes sense. Here goes. I purchased an IDE ATA133 card on Ebay but was sent a IDE ATA66 card instead. It came with a ribbon with black ends not grey nor blue. I installed it with a Maxtor 200GB drive connected to it without jumpers. After

  • Wish I didn't upgrade to iTunes 10... Having issues.

    Ok so I have over 1200 songs on my iTunes and I saw it upgraded so I figure why not... that was a mistake as it is flawed at the moment. Some of my music is in MIDI format which was working fine on the previous version. Now ALL MIDI files read as Qui

  • How to use SIM card in Droid 2 Global?

    So I have a Droid 2 Global because it has SIM card capabilities. I called Verizon to allow international roaming. Then I got the unlock code for my phone. Next I put a new-bought SIM card from China Mobile into my Verizon Droid 2 Global. However, whe

  • How to default External send in out of VF01

    Dear all , I want to change current default of "print printout to External send "in VF01 (F2 invoice)  in header--> output So whenever I will be using VF01 it should be defaulted as External send . Output type is RD00 Please advise where to trigger i