Our MacbookPro began running very slow a few days ago. I ran disk repair, permissions repair, and restored the OS from the Apple server. Kernal_Task appears to be using excessive CPU.
EtreCheck version: 1.9.11 (43) - report generated June 15, 2014 at 7:45:12 AM CDT
Hardware Information:
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 6:20:35
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (294.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.intego.Family-Protector.safe-boot (10.7.5 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.intego.commonservices.daemon.integod.plist Support
[running] com.intego.commonservices.daemon.taskmanager.plist Support
[loaded] com.intego.commonservices.icalserver.plist Support
[loaded] com.intego.commonservices.metrics.kschecker.plist Support
[running] com.intego.Family-Protector.daemon.plist Support
[running] com.intego.netbarrier.daemon.logger.plist Support
[running] com.intego.netbarrier.daemon.monitor.plist Support
[running] com.intego.netbarrier.daemon.plist Support
[running] com.intego.netupdate.daemon.plist Support
[running] com.intego.PersonalBackup.daemon.plist Support
[loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
[running] com.intego.virusbarrier.daemon.logger.plist Support
[running] com.intego.virusbarrier.daemon.plist Support
[running] com.intego.virusbarrier.daemon.scanner.plist Support
[running] com.intego.WashingMachine.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[running] com.intego.commonservices.integomenu.plist Support
[loaded] com.intego.commonservices.taskmanager.plist Support
[loaded] com.intego.commonservices.uninstaller.plist Support
[running] com.intego.Family-Protector.agent.plist Support
[loaded] com.intego.netbarrier.alert.plist Support
[running] com.intego.netupdate.agent.plist Support
[loaded] com.intego.personalbackup.agent.plist Support
[loaded] com.intego.virusbarrier.alert.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
VirusBarrier X6
Antispam Engine
iTunesHelper
Activity Monitor
Dropbox 1.40.07 PM
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 190.62 GB
Destinations:
My Passport [Local] (Last used)
Total size: 464.98 GB
Total number of backups: 19
Oldest backup: 2012-07-22 00:08:58 +0000
Last backup: 2014-06-14 17:10:32 +0000
Size of backup disk: Too small
Backup size 464.98 GB < (Disk used 190.62 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% Activity Monitor
1% sysmond
0% ps
0% aosnotifyd
Top Processes by Memory:
217 MB mds_stores
152 MB com.apple.IconServicesAgent
111 MB Safari
94 MB softwareupdated
49 MB WindowServer
Virtual Memory Information:
1018 MB Free RAM
1.41 GB Active RAM
604 MB Inactive RAM
1021 MB Wired RAM
1.65 GB Page-ins
0 B Page-outs
I uninstalled all of the Intego products. I restarted the laptop, also ran disk repair and permissions repair again. Then allowed the machine to run with no apps active, just in case the OS was perfroming cleanup funtions. Results: No discernible improvement in performance. The kernal_task shows 500+% and the CPU graph shows 70%-80%.
There is one hardware issue: The magsafe battery port stopped charging the battery, so the laptop must be plugged in all the time.
Stan
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 8:05:11 AM CDT
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 21:8:4
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (293.77 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
VirusBarrier X6
Antispam Engine
iTunesHelper
Activity Monitor
Dropbox 1.40.07 PM
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 191.37 GB
Destinations:
My Passport [Local] (Last used)
Total size: 464.98 GB
Total number of backups: 19
Oldest backup: 2012-07-22 00:08:58 +0000
Last backup: 2014-06-14 17:10:32 +0000
Size of backup disk: Too small
Backup size 464.98 GB < (Disk used 191.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% WindowServer
3% Activity Monitor
3% com.apple.WebKit.WebContent
1% hidd
0% sysmond
Top Processes by Memory:
168 MB softwareupdated
139 MB com.apple.IconServicesAgent
123 MB Safari
119 MB installd
115 MB mds_stores
Virtual Memory Information:
498 MB Free RAM
1.62 GB Active RAM
927 MB Inactive RAM
998 MB Wired RAM
1.18 GB Page-ins
400 KB Page-outs
Similar Messages
-
My Mac suddently started to run really slow a few days ago. I bought it 1.5 yrs ago. It runs on the OS 10.6.8. What to do?
How large is your HD AND how much space do you have left? When was the last time you repaired permissions and restarted your computer? Boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer.
-
HT1338 My MacBookPro is running very slow... how can i fix this problem?
My MacBookPro is running very slow... how can i fix this problem?
Basically... Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
This is what Apple has to say.
http://support.apple.com/kb/PH10798
More Info Here...
ds store > Why is my computer slow?
Thomas A Reed > Mac Performance Guide -
My Mac recently began running very slow.
My Mac recently began running very slow. I recently loaded Yosemite; could that be the problem?
Sure would appreciate any suggestions on how to get my Mac back up to speed.
Derf
See attached:
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 9:01:05 PM CST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 7:12:36
Disk Information: ℹ️
SAMSUNG HD502HJ disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.95 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
EPSON EPSON XP-410 Series
Elgato Video Capture
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.7) Support
[not loaded] com.wdc.driver.USBHP (1.0.6) Support
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
Launch Agents: ℹ️
[invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[invalid?] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[running] com.cnet.ttengine.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.nds.pcshow.plist Support
[invalid?] com.nds.pcshow.uninstall.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
iTunesHelper UNKNOWNHidden (missing value)
WeatherBug Alert ApplicationHidden (/Users/[redacted]/Downloads/WeatherBug Alert.app)
Mail Application (/Applications/Mail.app)
Calendar Application (/Applications/Calendar.app)
CDSBupd UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Pandora Application (/Applications/Pandora.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
TechTracker Support
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 137.30 GB
Destinations:
My Passport [Network]
Total size: 999.48 GB
Total number of backups: 107
Oldest backup: 2013-05-17 04:54:39 +0000
Last backup: 2014-11-07 02:20:20 +0000
Size of backup disk: Adequate
Backup size 999.48 GB > (Disk used 137.30 GB X 3)
Top Processes by CPU: ℹ️
17% WindowServer
4% Pandora
2% Safari
2% coreaudiod
0% hidd
Top Processes by Memory: ℹ️
146 MB Safari
86 MB mds_stores
82 MB Mail
73 MB mds
73 MB MacKeeper
Virtual Memory Information: ℹ️
313 MB Free RAM
1.46 GB Active RAM
530 MB Inactive RAM
713 MB Wired RAM
25.50 GB Page-ins
770 MB Page-outsNew EtreCheck follows.
Thanks again for your help.
Derf
EtreCheck version: 2.0.11 (98)
Report generated November 14, 2014 at 5:00:26 PM CST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 1:42:45
Disk Information: ℹ️
SAMSUNG HD502HJ disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (370.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
EPSON EPSON XP-410 Series
Elgato Video Capture
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.7) Support
[not loaded] com.wdc.driver.USBHP (1.0.6) Support
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
Launch Agents: ℹ️
[invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[invalid?] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[running] com.cnet.ttengine.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.nds.pcshow.plist Support
[invalid?] com.nds.pcshow.uninstall.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
iTunesHelper UNKNOWNHidden (missing value)
WeatherBug Alert ApplicationHidden (/Users/[redacted]/Downloads/WeatherBug Alert.app)
Mail Application (/Applications/Mail.app)
Calendar Application (/Applications/Calendar.app)
CDSBupd UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Pandora Application (/Applications/Pandora.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
TechTracker Support
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 129.09 GB
Destinations:
My Passport [Network]
Total size: 999.48 GB
Total number of backups: 106
Oldest backup: 2013-05-17 04:54:39 +0000
Last backup: 2014-11-14 22:17:20 +0000
Size of backup disk: Adequate
Backup size 999.48 GB > (Disk used 129.09 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
3% Pandora
0% fontd
0% EPSON Scanner
0% EEventManager
Top Processes by Memory: ℹ️
288 MB Mail
210 MB softwareupdated
189 MB Numbers
116 MB Safari
97 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
39 MB Free RAM
1.63 GB Active RAM
1.62 GB Inactive RAM
659 MB Wired RAM
30.11 GB Page-ins
290 MB Page-outs -
I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing. -
I have one paid mobileme account, few days ago I have done transition to iCloud and all my iDisk, contact... gone. Today I tried login to iCloud application on my windows pc (64bit) but I can not, it said "this apple id is valid but is not iCloud account". I can login on website icloud.com but can not login into iCloud application installed on pc. What's wrong?
I have tried another free apple ID and logged on. That's funny when I can login with free account and can not login with paid mobileme account!!!!!!By the way - the only reason I downloaded iCloud is because Apple deleted the backup option from iTunes. Since iCloud doesn't work, I guess we have no way to protect our iTunes music collection. Absolutely stupid.
-
ADSL connection very slow last few days
I have also been having the same issue, and have never had slow internet speeds before these last few days.
I've tried resetting the hub a few times but that has made no difference.
I have also tried the BT speed test website but get an error after a minute or so stating that the test could be run, but it does not give a reason. I have in the past used this service without issue.
Any thoughts welcome.
My ADSL setup is as follows:
Connection information
Line state
Connected
Connection time
0 days, 0:06:55
Downstream
5,152 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.6 dB / 21.0 dB
Line attenuation (Down/Up)
34.0 dB / 19.5 dB
Output power (Down/Up)
19.5 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0Hi ecm200,
The first thing I've noticed from your router stats is the connection time??
Did you just reset the router before you posted them, has the connection been dropping or do you turn the router off when your not using the Internet?
The last 2 points above will cause the speed to drop as the BT Server will see the dropping connection and reduce the speed to maintain a more stable connection.
The second thing I noticed was the Noise margin (15.8dB). This is slightly higher than normal (the best SNR Margin would be 6dB). This may be caused by the location of the router in your house. If you have the router connected to an extension socket, you should move the hub to the Master/Test socket and see what the speed is here.
Have a look at the following link for more info on this:
http://bt.custhelp.com/app/answers/detail/a_id/13892/c/346
Obviously, you will need to be able to check the stats from the hub and moving a desktop PC may be troublesome so if you can either can connect wirelessly, or on a laptop with an Ethernet cable, you will be able to see the stats again.
If the speed is still poor, or the Noise Margin still as high as you have posted, you need to raise the fault with BT.
This is the link to email BT Tech Support and you have more chance of speaking to someone in the UK:
http://bt.custhelp.com/app/contact_email/c/346,401,774
Cheers
Conz81
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Conz81 -
Problem started after I unintentionally downloaded some adware 4 days ago. After lots of aggressive ads slowed down my browser I downloaded and ran AdwareMedic which seemed to do the job and browser was back to normal. Then, possibly a coincidence, everything on the computer started running slower. I've backed up everything and have run a EtreCheck report.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
On checking my Orange Phone Usage, I find that most data access is free under the terms of my Pay As You go account, but daily there is a data access bill of £0.65 in the middle of the night when I am asleep. This has only been happening for the past few days since the iPhone software updated to Ver 6.1.3.
contact whomever you have you cell plan with and have them go over the charges.
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I saw an update was available and trusted without exploring what was involved. Now all applications are running
slow including anything having to do with the internet. Can I uninstall the update?Start up in Safe Mode. Connect to your router with an ethernet cable, as your wifi may not work, and apply the 10.8.4 Combo update.
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I'm not sure if I permanently blocked this? I can't bring up
mozilla/firefox even though my default browser. Obviously I'm
not very good with this stuff. Need to find out how to restore
it.
Unable to connect
Firefox can't establish a connection to the server at www.mozilla.com.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.hello , i did exactly the same thing , and my app store icon look like this :
http://i.imgur.com/FIrph.png
so can you tell me how did your friend send the app store for you? please -
This is the message when I Open Firefox:
"You're not on the latest version of Firefox. Upgrade today to get the best of the Web!"
At <Help> & <About Firefox>, it shows
Firefox
9.0.1
"Firefox is up to date"
"You are currently on the release update Channel"
One of those messages must be wrong. Either way Firefox seems to work fine otherwise. Thanks and regards, Peter SpielmanIs your homepage set to www.google.com/firefox? If so, that page is wrong. You should change your home page to about:home or some other site instead. The google.com/firefox page is no longer supported.
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I have had no success entering card information again, the bank says no problem with card. What can I do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
Thanks
The creative cloud is subscription only. If you aunt paid for a year subscription. You should be able to download and and activate Adobe Creative Cloud applications on two machine. I have seen some issues reported about problems like your having. Searching this forum may help.
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application -
IMac running very slow; how can I fix it?
My iMac is running so slow, I can hardly use it all. All kinds of spinning balls, etc. I don't even know where to look to diagnose. If I restart, it will be faster for awhile. Both Safari and Firefox are running very slow...or not at all. I have repaired permissions and hard drive. I have dumped permissions for Safari and Finder and anything else that seemed involved. I checked my memory....this is the report I got. Does the fact that the first one say "disabled" mean anything? I will appreciate help you can give me.
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0xCE00000000000000
Part Number: 0x4D342037305432393533455A332D43453620
Serial Number: 0x772E336D
BANK 1/DIMM1:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x2C00000000000000
Part Number: 0x3848544631323836344844592D3636374531
Serial Number: 0xE00CB01CQuestions and Answers:
How full is your Mac's hard drive? * Capacity: 248.92 GB. * Available:175.18. *Used 73.75GB on disk.
How many applications do you run simultaneously in the background while working in another application? *Not many. I try to remember to quit open apps especially when the computer runs slowly. I always have open Calendar, Mail, Safari.
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X. *I have an anti virus but I do not let it run. I turn in on to check files and email now and then.
Do you run any "crapware" like Mackeeper or any other type of so called hard drive "cleaning" apps? *No, I have none.
One thing I notice is that when I turn it off at night, it runs very well the next day until I've been on it for a few hours then it gets really bad. Last night, it wouldn't work at all so I gave up and turned it off. This afternoon I turned it back on and it has been working very well ever since.
Thanks for looking at this. I have never checked my hard drive before so I didn't know how much it had on it, but it doesn't seem like it is too full.
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I have a Windows 7 PC running iTunes 12.0.1.26 with my main music library. iPad 2 - iOS 8.1.2 iPhone 5s - iOS 8.1.2 With iOS 7 and the previous version of iTunes I ran Home Sharing to both Apple devices no sweat, worked slick. With iOS 8 and the Vers
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Re: using own modem and router
Can anyone help with a query. I have tried a Netgear 4500 router and it works better, with a higher speed, than the home hub. BUT I cannot access Vision using it - so I am back to HH4 and slower access. Are there any settings needed in a non BT route
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Hi, When using a secure connection is it recommended to encrypt passwords as well? Or is the secure connection enough? Thanks
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Idoc message for distributing site groups/site hierarchy in retail env
Hi, I am trying to distribute site group data (hierarchy: brand, territory, region, district, site) using an idoc. Does anyone know what idoc message/type I could use to do this? Thanks! Leticia
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All, I am running the Risk Analysis at User level but when I click on the User fields on the screen and put "*" value only 53 users shows up. I ran the user synchronization background job also but still not ALL the users are showing up when I click