Our primary Thunderbird account is working, but the staff who have access via wi fi cannot get it to come up.

Our main office computer's email is working fine, but staff members who access their separate accounts by wi fi can't get Thunderbird to come up. They can, however, access their non-Thunderbird email accounts, so the wifi isn't the problem.

"can't get Thunderbird to come up" - please describe further what you mean by this.
Similarly, "They can, however, access their non-Thunderbird email accounts" doesn't make any immediate sense to me. Can you indicate what it is they are doing that does work?
There's no such thing as a "Thunderbird email account". Most people using this phrase seem to use it to describe an email account provided by their ISP, which they access via an email client such as Thunderbird as opposed to accounts provided by independent providers such as googlemail, yahoo, outlook.com, etc. However I can't infer your intended meaning here.

Similar Messages

Dunning wizard doesn't work for the patners who have already dunned

Hello everyone,
I have a problem with dunning wizard, I have 2 dunning level :
Level 1, 1 day
Level 2, 2 days
I launch once dunning yesterday, all parteners who have invoices no paid pass to level1
Today, I lauche again the wizard, there are no result at the end the wizard, it means it can not pass to level2
there are on option "block dunning" for any partner
Anyone has a solution?
thx in advence

anyone can help me?

Trying to embed a wmv video in website to work with Firefox. Video works but the controls appear then disappear. How can I get the cotnrols to show and stay. Works in all other browsers.

Here's the code I used:
<pre><nowiki><p class="bodytext"><OBJECT id='mediaPlayer' width="320" height="240" class="imageright"
classid='CLSID:22d6f312-b0f6-11d0-94ab-0080c74c7e95'
codebase='http://activex.microsoft.com/activex/controls/ mplayer/en/nsmp2inf.cab#Version=5,1,52,701'
standby='Loading Microsoft Windows Media Player components...' type='application/x-oleobject'>
<param name='fileName' value="video.wmv">
<param name='animationatStart' value='true'>
<param name='transparentatStart' value='true'>
<param name='autoStart' value='true'>
<param name='ShowControls' value='true'>
<param name='ShowDisplay' value='false'>
<param name='ShowStatusBar' value='false'>
<param name='loop' value='false'>
<EMBED type='application/x-mplayer2'
pluginspage='http://microsoft.com/windows/mediaplayer/en/download/'
id='mediaPlayer' name='mediaPlayer' displaysize='4' autosize='1'
bgcolor='black' ShowControls='true' showtracker='1'
ShowDisplay='1' showstatusbar='1' videoborder3d='0' width="320" height="240"
src="video.wmv" autostart='1' designtimesp='5311' loop='0'>
</EMBED></nowiki></pre>
Also tried showcontrols=1

I had this exact problem too. Unlike IE, firefox wasn't scaling the video to fit into the height and width I defined. As a result the controls were disappearing off the bottom.
I found that by making the height of the window 50px larger than the videos native height, the controls were displayed permenantly. Since the other browsers scale the video to fit the window, this solution works for them all.

Itunes works, but the store will say "accessing" for a minute before just stopping and never connecting to the store. How do i fix this?

Basically happened (that I noticed) after I updated to latest itunes

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My sister has changed a setting on her ipod that makes it speak. I got past the password screen once but could not scroll to accessibility. Now i cannot get past the password screen. I have tried resetting and restoring but neither is working.

How do i turn the voice off??
A little padlock with a circle around it has also appeared next to the battery symbol

Connect the iPod to its syncing computer and then go to he Summary pane for the iPod in iTunes. Click on Configure Universal Access and turn Voice Over Off.
The padlock is that the screen rotation lock is one. To turn off, doble clcik the HOme button and go all the way to the left on the Dock row past the music controls and tap on the padlock in the circle arrow.

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

Opening our program after payment when account is active but the dialog box says free trial has expired

opening our program after payment when account is active but the dialog box says free trial has expired

Has it ever been shown as fully licensed on this computer? Or has it just been showing a free trial countdown, which you ignored and it has now run out?

HT1338 my mail is working but the little wheel keeps turning beside my iCloud account

my mail program on my MacBook Pro Lion is working but the little wheel is constantly turning beside my iCloud mail account. Can you tell me why this would be - it started last night when I got a note saying that I had connected to a site without a trusted certificate and I clicked.. trust. Would this cause this little wheel to be constantly turning beside my Mac mail account in Mail. ???
Karen

Hi Grebus, and a warm welcome to the forums!
Quit Mail...
First I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.
Users/YourUserName/Library/Mail
Users/YourUserName/Library/Mail Downloads
Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

TS4268 My iMessage doesn't work on my iPad. My software is up to date, wifi is working, apple ID is working but the verification stops and goes back to sign on. Why does this happen?

My iMessage doesn't work on my iPad. My software is up to date, wifi is working, apple ID is working but the verification stops and goes back to sign on. Why does this happen?

Look at no. 5 in this text which was copied from Apple's support site for troubleshooting Messages and FaceTime activation.
Troubleshooting Apple ID activation
After each step, toggle iMessage and FaceTime off and then on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that you have an active Internet connection. You can complete activation using Wi-Fi or a cellular data connection. Check your Wi-Fi network using standard Wi-Fi network troubleshooting.
If you receive an error when signing in to your Apple ID, visit myinfo.apple.com, sign in to your account, and ensure that the primary email address has been verified.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
In Settings > General > Date & Time, ensure that Set Automatically is on. If Set Automatically is on, but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Enable iMessage and FaceTime while connected to another Wi-Fi network in a different location.
This is the support kb article.
http://support.apple.com/kb/ts4268

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store?

My gmail account receives mail, but will not send, forward, or reply...it gets stuck in the spin and then I have to force quick firefox.

My gmail accounts receives mail, but will not send, reply or forward. Also cannot open settings. It gets stuck in spin mode.
I worked with an apple tech, tried several things, and then she suggested I contact Mozilla support.

Hey Butterworth,
You may need to use the information in this article to help you troubleshoot the issue with your outgoing server:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show).

HT4628 My macbook pro doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!

My macbook doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!
I don't understand how to fix this and I don't seem to understand where the problem is coming from.

Let's try the simple approach first. Restart your router. Any change?

I have one apple id, but the family all have ipods, imac and mac book connected to this account. how do i face time them?

i have one apple id, but the family all have ipods, imac and mac book connected to this account. how do i face time from one device to another?

Hello chlanli
You would need to use one Apple ID for purchases in order to get them across all of your devices and computer. If you want you can use one Apple ID for purchases and the other one to sync personal data. The article below will explain further.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Regards,
-Norm G.

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

Our primary Thunderbird account is working, but the staff who have access via wi fi cannot get it to come up.

Similar Messages

Maybe you are looking for