Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
If the iPad is running iOS 7 and the kid set up Find My IPad, then you can't restore it without the kid's Apple ID and password. The Activation Lock is a feature that people whined and whined to get, and is causing exactly the sort of problems many of us predicted when people were clamoring for it. If you can't get the kid's Apple ID, you'll have to call Apple Support and ask if they have any sort of workaround. My guess is that they'll have to replace the iPad, but they may have a solution they don't talk about publicly.
This won't help for iPads currently locked for which you can't get the Apple ID, but if before you give out iPads to your students you go into the Restrictions and disallow changes to the accounts, they can't then turn in Find My iPad. Or you can set up Find My iPad yourselves to your own accounts and then lock the Restrictions so they can't set iCloud up to an account to which you don't have the Apple ID.
Regards.
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