Out look connector problem

Question

Hi
I wanted to use MS outlook as the email client for my sun messaging sytem. For this I have downloaded one program, when I run it , it has created a configurable program folder. Through admin program, I have created one file named xyz.ini , in which I have specified all my sun messaging server, directory server, calendar server. And in User Profiles tab I have chosen that 'create new profile'.
But when I run the exe file xyz.exe, it is trying to install Outlook connector for MS Outlook , but giving the following error.
10:58:30 [5365] Outlook version is 11.0.5608.0.
10:58:30 [5376] Adding MAPI directory 'C:\Program Files\Common Files\System\MAPI\1033' to PATH.
10:58:30 [5475] TMP directory is 'C:\DOCUME~1\32980\LOCALS~1\Temp'.
10:58:32 [5362] Checking Windows version.
10:58:32 [5363] Windows version is 5.0.
10:58:32 [5364] Checking Outlook version.
10:58:32 [5509] Checking default mail client.
10:58:32 [5508] Default mail client is 'Microsoft Outlook'.
10:58:32 [5178] Verifying that Outlook is not running.
10:58:32 [5179] Trying to login to shared session.
10:58:32 [5369] Installing Sun Java System MAPI Service Providers using 'C:\DOCUME~1\32980\LOCALS~1\Temp\Sun Outlook Connector\sunone-mapi-services.msi'.
10:58:36 [5502] Upgrading the Sun Java System MAPI Service Providers.
10:59:20 [5370] Finished installing Sun Java System MAPI Service Providers.
10:59:20 [5366] Checking whether Sun Java System MAPI Service Providers are installed.
10:59:21 [5367] Sun Java System MAPI Service Providers are installed.
10:59:21 [5416] Checking whether Microsoft LDAP Directory MAPI Service Provider is installed.
10:59:21 [5417] Microsoft LDAP Directory MAPI Service Provider is installed.
10:59:21 [5142] ######## Enumerating profiles.
10:59:21 [5145] Examining profile '32980'.
10:59:21 [5149] Profile '32980' has no MSEMS service.
10:59:21 [5145] Examining profile 'Outlook'.
10:59:21 [5146] It is the default profile.
10:59:21 [5149] Profile 'Outlook' has no MSEMS service.
10:59:21 [5156] ######## Selected profile 'Sun Java System': exists=0, converted=0, pstsConverted=0.
10:59:22 [12016] Verifying password for Sun Java System calendar account '10.16.58.49:8082:32980'.
10:59:23 ERROR: [12019] Cannot validate Sun Java System calendar account information.
10:59:23 OpenMsgStore:
10:59:23 Error 0x802C1034
10:59:23 Error: ?????????????????????????????????4??????????????????????????????????????????
10:59:23 Component: ???????????????????4???kA�l
10:59:23 Low level error: 0x00001034
10:59:43 [12016] Verifying password for Sun Java System calendar account '10.16.58.49:8082:32980'.
10:59:44 ERROR: [12019] Cannot validate Sun Java System calendar account information.
10:59:44 OpenMsgStore:
10:59:44 Error 0x802C1034
10:59:44 Error: ?????????????????????????????????4??????????????????????????????????????????
10:59:44 Component: ???????????????????4???kA�l
10:59:44 Low level error: 0x00001034
10:59:46 ERROR: Unable to verify new account information on server 10.16.58.49:8082.Please suggest me in this issue. I am using Messaging server 6.3, basically installed from Sun Communicate Suite 5 sparc.
My calendar server is running on port 8082
prasad

Answer 1

Hi,
nvrsprasad wrote:
10:59:23 ERROR: [12019] Cannot validate Sun Java System calendar account information.
10:59:23 OpenMsgStore:
10:59:23 Error 0x802C1034
10:59:23 Error: ?????????????????????????????????4??????????????????????????????????????????
10:59:23 Component: ???????????????????4???kA�lIt would help if you could tell us what the above translated to/said?
Perhaps try snooping the connection between your client and the server and see what the calendar server sent back - issues in the past that have lead to error #0x802C1034 have been:
-> old version of Outlook Connector
-> old version of Calendar Server
Which patch level are you running for calendar server (showrev -p | grep ics5) and what release/patch of Outlook Connector are you running?
Regards,
Shane.