Out of iTunes Authorizations

I am a long time user of iTunes. Over the years I have upgraded my computer, BIOS, hard drives, etc. Each time iTunes treats these updates as a "new computer." I have just used up my last computer authorization and no longer have access to the old ones to un-authorize them. Is there anyway to reset the number of authorizations?

I just found the answer. For others interested in the same question, the answer is that you can deauthorize all you computers from iTunes (which will deauthorize computers that you no longer have access to) and then reauthorize only the ones that are actually in use.

Similar Messages

Help! I just got a new MacBook and I cannot figure out how to authorize it to play my purchased iTunes music.

Hi!
I just got my new Macbook today (!!!) and I love it, but I can't figure out how to authorize this computer to play my purchased itunes music. I don't have any other computers authorized to play my purchased music, as I have de-authorized my previous computer. How do I authorize this new one? I know the FAQ section says to go to Store > Authorize computer, but I can't seem to find where this is located? I've never owned a Mac before.

Silly me... I didn't realize that the top of the screen changes as you change windows (unlike windows computers). Thank you so much for the help. I really appreciate it!

TS1424 I cannot figure out how to "authorize" my PC - I'm looking in the itunes "store" tab

I cannot figure out how to "authorize" my PC for iTunes. Please help

It's done via the Store drop-down menu at the top of the iTunes screen - if you have iTunes 11 and the menus aren't showing then control-B should get them to show.

HT5622 I cant figure out how to authorize my office computer to download songs that I have purchased. A message saying I cant do it, but gives me no link to make it happen. Frustrating.Can someone help?

I cant figure out how to authorize my office computer to download songs that I have purchased. A message saying I cant do it, but gives me no link to make it happen. Frustrating.Can someone help?

If you're running iTunes 11 and you don't see the menus, press Control-B or go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Apple for some inexplicable reason elected to hide the menus by default in the Windows version of iTunes 11.
I doubt that this will address a download problem, though. You'll need to provide more details about that; what device you're attempting the download on, the exact error message, and other such pertinent information.
Regards.

HT1351 Got a used 4th gen nano, but i need to sync it. i can see it but i cant figure out how to authorize it

Got a used 4th gen nano and I need to sync it with my library on my computer. I can see the ipod but i cant figure out how to authorize it

You don't need to "authorize" it, unless you are trying to sync content that uses DRM (copy protection). You probably just need to set up syncing.
First, if the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod appears in the sidebar, under DEVICES, when connected.
Select the iPod in the sidebar. The iPod's Summary screen is shown to the right. Toward the top, there is a bar of buttons, starting with Summary. Click on Music to the right of Summary. This Music screen is where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music. If your iTunes music library is small enough to fit on the iPop's storage, you can choose to sync Entire music library. Otherwise, choose to sync Selected playlists, artists, albums, and genres. From the lists below, select what you want to sync the iPod. One convenient way to set this up is to create one or more playlists in your iTunes library, and put ALL of the songs you want on the iPod on those playlists. (Or you can use existing playlists.) Back on the iPod's Music screen, select (checkmark) those playlists under Playlists. You can also select other items on those lists, as desired.
When you click Apply, iTunes syncs the songs in your selections to the iPod. Going forward, to update the iPod, just update those playlists in your iTunes library (add/remove songs). The iPod does not need to be connected. The next time you connect the iPod (or click Sync if already connected), iTunes updates the iPod with the same changes automatically.

ITunes Authorization on Bootcamp

For some reason, even though this is technically the same computer, iTunes needs to be authorized on Windows 7 Bootcamp, even though it is already authorized on Mac OS X. I don't use Windows 7 often, only for a few games that they don't make for OS X. However, it is highly annoying to have to use up all your authorizations on just one computer. Especially considering I'm at school and I've got computers back at home that are authorized, so it's not like I can just unauthorize them, they have to be authorized.

I think that my Mac Pro is uniquely identifiable** to iTunes
As I said previously, to the iTunes server, it's two _instances of the *+iTunes app*+_: one on OSX and another on Windows. It is no different than if the app were running on two separate computers. If you want Apple to modify the way the iTunes authorization system works, let them know your thoughts on the feedback page I linked to previously.
...but if disk failure takes out 2 Windows and 1 Mac OS
Since you are relying on _+one hard drive+_ for the multiple "computers", this makes backups that much more important.
Forgetting, or not even knowing that disable account must be done before a reinstall is necessary
is not excuseable. I am at 5 of 5 now and expect to lose iTunes access (through no fault of my own) in the near future, to the music that I paid for.
You can deauthorize all computers when you reach the limit of 5, even if your don't have access to the original computers. (i.e.: hard drive failure.)
[About iTunes Store authorization and deauthorization|http://support.apple.com/kb/HT1420]
So if you have a proper backup of your iTunes library (or libraries), then even a full disk failure is not the end of the world. Just deauthorize all, if necessary. Not the most elegant method, but far from the doom-and-gloom that you're making it into. The important thing is *+_HAVE A PROPER BACKUP OF YOUR ITUNES LIBRARY!!+_* For example:
[iTunes: Back up your iTunes library by copying to an external hard drive|http://support.apple.com/kb/HT1751]

ITunes Authorization on Returned Machines?

Hey guys!
I was wondering, I recently exchanged my Macbook (without any idea what iTunes authorization is). So, guess what, I didn't de-authorize. Will the Apple Store de-authorize is eventually? Or do I have to manually do it somehow...
Cheers,
Qiming

Will the Apple Store de-authorize is eventually?
No.
Or do I have to manually do it somehow...
If you haven't run out of authorizations, leave it as is. Otherwise, click here and follow the instructions.
(44498)

HT1420 I can not figure out how to authorize my computer and ive done what the information from the website says

I downlaoded itunes to my computer and i cant not figure out how to authorize it even after i visited the website for help

You should be able to do it via the Store drop-down menu at the top of iTunes - if you are using iTunes on a PC then try pressing Alt-S and the Store menu should appear.
e.g.

I can't figure out how to authorize this computer

I can't fiqure out how to authorize this computer

If using iTunes 11... See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

Just got a new mac mini and I can't figure out how to authorize it. Help!

Just got a new mac mini and cannot figure out how to authorize it. Help!
m

Link your phone number and Apple ID for use with FaceTime and iMessage

Been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft? Help me please.. getting a bit bored?

been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft version? Help me please.. getting a bit bored?

i have this problem too
my dad thinks its because itunes is getting overloaded

Can't Resolve Issue via Phone/Genius Bar/iTunes E-mail-iTunes Authorization

Issue with iTunes authorization - Full Conversation with iTunes tech support. ( Top : Most Recent - Less confusing if you read bottom to top )
*This is still not working, I followed the instructions as well as called Apple Support on the Phone. I visited a Genius Bar today and they too could not fix my issue.*
*When i try to authorize the 'other email address' I get this : "your apple id or password was incorrect". I tried to recover the password and i get: "This apple id doesn't exist."*
On Jan 24, 2009, at 6:27 PM, iTunes Store wrote:
Hey Zach,
Liz here! I now see that you had already tried that. I am sorry about my initial misunderstanding. I have gathered some information, and I will be happy to further troubleshoot this with you!
I found an article for you on the iTunes support website. I am sending you a link to this article, which I believe may help. Please review the article using the link below to troubleshoot this authorization issue, and remove the SC folder from your computer.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases:
http://support.apple.com/kb/TS1389
If you are still asked to authorize your computer after following the instructions in the article above, please let me know. I will be happy to help Zach!
I want to thank you once again for being such an extremely valuable member of the iTunes family. I really hope you will continue to be an active iTunes customer. Have a great weekend Zach!
With warm regards,
Elizabeth
iTunes Store customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
*I do not believe you answered my question correctly, I said in my*
*question how i tried to authorize my music when a differnt email*
*address was in the apple Id field. I changed it to my current apple id*
*and I get the responce from the system with this computer is already*
*althorized, yet the song is still locked*
On 24/01/2009, at 5:00 PM, iTunes Store <[email protected]>
wrote:
Hello Zach,
I understand that you have been unable to authorize the purchases on
your iTunes account "[email protected]" due to three previous
account names not authorizing for you. I am sorry to hear about this
Zach. I can certainly appreciate how eager you must be to have this
resolved. My name is Liz, and I will be more than happy to help you
with this today!
If your computer is not currently authorized to play your previous
account name's purchases, when you double-click an item you
purchased before you renamed the account, the authorization dialog
may show the old account name. If this happens, you will need to
remove the old account name from the account name field, type the
new account name, and click Authorize. This authorizes your computer
to play the account's purchases.
If you are unsure about which account was used to purchase a
particular item, follow these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab. The account name will be listed on the
right.
If you need further assistance in locating the current account name,
please reply with the account name listed in your items' Summary
tab. In addition, please include the order number for those items if
possible.
You can locate order numbers by following these instructions on
reviewing your purchase history:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727
I sincerely hope that this helps. Please do not hesitate to let me
know if you have any further questions or concerns. I will be happy
to help. I appreciate your patience.
I want to thank you for being a valuable member of the iTunes
family. I hope you will continue to be an active iTunes customer.
Have a great weekend Zach!
With warm regards,
Elizabeth
iTunes Store customer Support
Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.
*Customer First Name : Zach*
*Customer Last Name : xxxxx*
*email : [email protected]*
*Web Order # :*
*Support Subject : Authorization*
*Sub Issue : I can't authorize my system to play purchases*
*iTunes Account Name : [email protected]*
*Platform : Mac OS X 10.5*
*Country : United States (English)*
*Comments: I have contacted Apple's Phone Support and they could not*
*help me with my issue and referred me to this email address.*
*Problem : I currently have iTunes' Latest Version with a apple id*
*of : [email protected]*
*I've had iTunes for over 3-4 yrs. and over the time i've had changes*
*of email addresses and therefor I would update my itunes info to the*
*new current email address. I noticed how my Apple ID changed to my*
*new email address and proceeded thinking this was normal. Now when I*
*moved my iTunes with the migration assistance built in to Apple's OS*
*- Utilities, I can only play songs with my current apple ID - [email protected]*
*. If i were to play a song i purchased with :*
*"[email protected]" or even recover the password to this Apple*
*ID I get the response telling me "This apple ID does not exist." -*
*After reading online I tried replacing the field with "[email protected]*
*" with my current apple ID : "[email protected]". Once i click*
*'Authorize' the operation goes through and comes back with "This*
*computer is already authorized [ to that Apple ID*
*'[email protected] ]. I still try to play that song and it still*
*requires a authorization.*
*Previous E-mai; / Apple IDs :*
[email protected]
[email protected]
[email protected]
[email protected]
*Current Apple ID and E-mail Address :*
[email protected]
*TrackID: 7152211*
Message was edited by: dirty ankle

I also found, finally, that selecting "manually manage" for the device on the summary page in iTunes for the helped.

How can I find out which iTunes library my computer is using?

I have a desktop Mac Mini at home that my wife uses and a MacBook Pro that I use at home and in the office. I wanted to be able to access all the music we have on both machines from both machines, even when I am out and about and have no network connection for my MacBook Pro. So, I uploaded all the music we had on iTunes to Dropbox, and this now syncs on both computers. So, whenever either of us adds music to iTunes, the songs are saved on both machines within the Music folder in Dropbox, which syncs in real time across both computers. So far so good.
However, what I am finding is that, when either of us adds new music to our respective iTunes, it only shows on the computer on which it's been added. So, within a matter of weeks, our computers no longer show the same music in our respective iTunes windows, even though the music is present on both machines in the synchronised Dropbox folder.
I realised that the computers must start using different iTunes library to each other when new songs are added to either machine. So, I figured that, when we add music to one of the computers, if I pointed iTunes on the computer that has the less up-to-date music to the latest library that is being used by the computer with the more up-to-date music, this would ensure that both machines showed the same music in their repective iTunes windows. The problem is that I cannot work out which iTunes library is being used by the computer with the more up-to-date music on it. I know how to choose a different library when I open iTunes (hold down alt) but that doesn't help, because I all I want to do is to FIND OUT WHICH LIBRARY IS BEING USED BY ITUNES ON THE COMPUTER WITH THE MORE UP-TO-DATE MUSIC. I simply can't find a way of getting iTunes to show me which library it is using, although this must be the simplest thing in the world. An additional issue is that I want to playlists we have created to appear on both machines - will that be the case if I point the less up-to-date iTunes (on my wife's Mac Mini) to the library of the more up-to-date iTunes (on my MacBook Pro), since my computer with the more up-to-date iTunes shows all the playlists, whereas my wife's doesn't?
So, can anyone help? Plus if anyone knows of any software that can automatically ensure that two different Macs both use the same and most up-to-date iTunes library and therefore always show the lastest music collection, whichever machine the music has been added to, that would be fantastic. Thanks.

You could have all the computers point to the same library but it can't be opened by more than one at any time.
No answer for knowing which library is in use other than selecting it at startup. This question gets asked here occasionally but I don't think it is a high-demand feature since most people have just one library. I guess you could put in an empty playlist with the library name so you have an identifier.

HT1420 Possibility to use 1 Computer - configured with 2 user accounts - each account uses a different Apple-ID for iTunes authorization ?

I wonder if it is possible to use 1 Computer (Macbook Pro)
- configured with 2 (ore even more) user accounts (i.e. me + my kid)
- and each user account has a different Apple-ID (account) for iTunes purchases & iTunes authorization ?
I woud think that is fine in terms of the underlying license agreement refereing to re-download purchased movies, shows, apps, etc.
However, it seams that there is that miraculous 90 days restriction, which I don't understand, and which allows me only to "authorise" the Computer under one or the other account. The switch is unfortunatelly only possible every 90 days ?!?
Thanks anybody for help
Oliver

The 90 day association doesn't stop you authorising an account, it only stops you from using another account for iTunes Match or automatic downloads or redownloading its past purchases : http://support.apple.com/kb/HT4627
There are a few methods listed on this page for how you could do it e.g. multiple user acounts, same iTunes but you having separate playlists, separate iTunes libraries : http://support.apple.com/kb/HT1495

Out of iTunes Authorizations

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