Out of Memory error on some PDF's, not all PDF's.

Hi there,
I have read most of the posts in the forums that relate to 'Out of Memory' issues with PDF's and I have to say that there is still no solution that I have found.
I have tried reinstalling Adobe Reader, Flash Player and tried clearing my Temp Files. None of these fixed the issue.
The PDF's that receive this memory error are downloaded off a CMS website that has many offices and logins. Only one office is experiencing this out of memory issue so we know that it is not an issue with generating the PDF's on the CMS website, otherwise all the offices and logins would have this issue, since they use the same system.
I am an admin of that CMS website and even I receive the same out of memory issue when I try and view the PDF's from that office, as the customer does.
When we open these PDF's with another PDF reading program, the PDF's open fine. So that tells me that the issue lies with Adobe Reader and not the PDF file itself.
These PDF files that are receiving the error about 1MB-4MB, so they are not large.
Could you please tell me the solution to this out of memory error as we may lose a customer because your product is producing an error that does not seem to have been fixed after years of being reported by your customers.
Thanks.

As an Adobe Reader XI user, if I may put my two cents in, that "Out of Memory" problem is not with the Adobe Reader XI application, which was installed on our computers! I think, the problem is with how the PDF documents, which we were trying to open, were generated (or regenerated).
I remember I was able to open my old credit card statement online without any problem and now I am not able to open the same old statement (out of memory) because it could have been regenerated! In fact, I could not open any of my credit card statements (old or new) on this specific credit card web site, which makes me believe those statments were regenerated or somthing with some new Adobe software.
As others mentioned, even I'm able to view other PDF documents without any problem.

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