Out of Office not working

Hi
I got stuck around a issue where in out of office is not working .. although I am able to set back out of office from outlook and OWA but do not receive any response for either internal or external . There are no rules in-place , also tried deleting IPM.Note.Rules.OofTemplate.Microsof
from Mfcmapi but no luck so far . Please suggest.
Aditya Mediratta

Hi Aditya,
1.Please disable the out of office and re enable it again and at the same time please check the oof is enabled on the owa.
Set-MailboxAutoReplyConfiguration “[email protected]” –AutoReplyState Disabled -InternalMessage $null -externalmessage $null
Set-MailboxAutoReplyConfiguration “[email protected]” –AutoReplyState enabled -internalmessage "out of office" -externalmessage "out of office"
2.Check the event logs on the mailbox server for the event ID "3004"
3.On problematic user mailbox ,just take a backup of all the rules from outlook client and then delete those rules and then disable the OOF and re enabled it again.If we have the crossed the rules quota thenOOF message will not generated from that mailbox as
well as we will be getting the event ID 3004 on the mailbox servers.
If In case on the above step if you don't wanted to delete the existing rules then we can increase the rules quota size and check the oof message is generated or not.
Get-Mailbox –Identity "nithya" | fl RulesQuota
Set-Mailbox –Identity "nithya" –RulesQuota 256KB
4.To check it is for an single user or else for the whole organisation you can make use of creating the test mailboxes and check the results.
If the problem is on the organisation wide : -
1.Make sure exchange mailbox assistant service is running on the exchange servers.
2.Then make sure the EWS url's are properly configured on the exchange servers as well as check the autodiscover funtionality too.
3.Then for the remote domains to receive oof message we need to allow external oof messages on the remote domain configuration .
Thanks & Regards S.Nithyanandham

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