Out of Paper Problem

Hi,
I am a college student and I just got the hp envy 4500 e-all-in-on series. I have the 32- bit on my laptop.   I was able to use my printer to scan something one time, and now everytime I try to print something from my laptop it says Out of Paper when there is a whole stack in there!  I really need my printer and it is very inconvenient that it keeps doing this.  I have tried reinstalling the software several times and it hasn't worked.  I can't find any videos for my specific problem so I would really appreciate your help!!!
Thanks,
Shelby Smith

Hi, take a look at this HP link.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Click the Kudos Star!
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