Out of synch sound

Hi
if anyone could help.
just downloaded a film from i tunes on my new samsung windows 8 laptop and the sound is out of synch with the film.  it started off okay but the sound gradualy falls away. it works ok on my i phone. 
could this be windows 8 prob or maybe because i downloaded hd version but my laptop has hdmi output??
can i delete the file and try and download again without be charged??

Thank you for a quick response. I think you may be right about all the file writing and deleting etc. I've captured about 10 one to one half hour 8mm tapes so far and burned to dvds so that may have affected everything!
I've done the repair permissions option in disk utility. Where can I find a download for MacJanitor?
thanks again
Angie

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