Out of the box Mac mini will not startup
Hello all, just set up a new mac mini(meaning I plugged everything in and turned it on) I get the startup chime then nothing. My screen shows a system folder with flashing ? I tried everything in the manual, and then some(except calling Apple) Checked cords, unplugged wait plug back in, etc. Can anyone help?
Unfortunately, it sounds like you may have gotten a "bad apple". You should call AppleCare Support or take the Mac mini in to an Apple Authorized Service Provider or Apple retail store.
To get your disk out, restart the Mac mini and hold down on the mouse button. This should eject the disk.
-Doug
Similar Messages
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Out of the box MBP 13" will not shut down
hello all
whenever I attempt to shut down/restart my laptop it stays in the grey page with a spinning wheel. having read tens of threads it appears a lot of people are having the same problem that I am having, but most are related to conflicting/badly written 3rd party apps whilst my MBP is almost minty. (in fact I have only installed onyx and microsoft office and activity monitor shows that neither are affecting shut down)
I have reset PRAM, verified and repaired disk permissions, ran some scripts as suggested by some forumers but they all failed to resolve the problem. Worse still I am currently in a country that does not have an apple store and the hotline technician hardly speaks any English.
HELP!That log extract spans less than one second, and doesn't show anything remarkable.
Let's take a different tack. Launch the Terminal application, copy or drag -- do not type -- the line of text below into the window, and press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Next, do the same thing with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
That's one line, not two. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Next, this command:
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Again, one line. Finally, one more:
ls -1 /Library/{InputManagers,StartupItems}
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal. -
Any help would be appreciated. I have downloaded and installed the latest twain drivers and CUPS drivers from Brother-USA but no change in symptoms.
Hey ags2one!
Here is an article about dealing with printing issues in OS X:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
My mac mini will not shut down. I need to manually shut it off with the power button.
My mac mini will not shut down or restart. I need to manually shut it off with the power button.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
My mac mini will not shutdown with either Mavericks or Yosemite (following a clean install)
First noted while running Mavericks, my Mac-Mini will not shutdown. It just hangs on a black screen with the little icon. I created a clean user account and the problem went away. Rather than do a fresh install of Mavericks, I waited until Yosemite came out. I reformatted the drive and did a fresh Yosemite install. I then restored my apps and data only to find the problem is still present. I've also tried stopping many of the applications I would normally expect might cause the problem with no luck. And I tried the one Yosemite suggestion regarding deleting the Library/Caches folder content with no luck.
My naive question: following the fresh install of Mavericks, should I have done a re-install of my (very many) applications instead of a restore from an image?
I've tried looking at the system logs after I've forced a shutdown with the power button but there's nothing I could find that shows any problems.
Any other suggestions of things to try would be appreciated.Hi,
Thanks.
It is running 10.5.8.
I am trying to boot up an external drive with 10.5.8 on it. It works on my Macbook Pro which is running 10.5.8, runs on my IMAC running SL. But doesnt work on the mac mini?
It had been running SL, however there are a number of programs I have like Windows Live Sync which are not yet compatable with SL so i downgraded to 10.5.6 which came with the Mac Mini then loaded all updates.
It seems to just go into an auto reboot as soon as i click on it.
i thought it might be the firmware? Is it possible to downgrade them and then re-install?
I have reset the PRAM.
Any help would be appreciated.
Thanks -
my new Mac Mini will not let me log in. I shut it down while away on vacation and now it will not accept my password. I tried to log in with my apple ID and it still would not accept it. I stumped the apple help desk. Help!
User Password Reset
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Help, my Mac mini will not start properly. Only goes to the white screen with thinking. Will not go to the password section
Are you sure about your hard disk health, any clicking noice recently?
Go to boot menu (press option button or button left to your space bar while booting) > Select Recovery drive > Disk utility > Verify the volume on which OS X is installed. -
My Mac Mini will not read TDK disks from my iMac G3.
My Mac Mini will not read TDK disks from my iMac G3.
I used an iMac G3 (2001) -- the ones that looked like a big pod -- running on OS X and saved files to TDK CD-R, 700 MB disks, which worked fine. Now that I have a Mac Mini (model number A1347) I cannot get this computer to read those disks, made on the iMac G3. Once inserted each disk will open and I can retrieve files for a short period, then the problems start. The computer makes some noises, the beach-ball/pinwheel goes around and I cannot get the files to open or the disk to eject. After a while the disk does eject -- to my relief. I keep using Control+E until ejection happens.
My Mac Mini (2010-2011) is hooked up to a View Sonic HDMI LED monitor, an iOmega external hard-drive for backing up, an Epson Stylus C88 Plus printer and to the internet by a fibre 10MB feed. The Mac Mini runs on OS X version 10.6.8 Snow Leopard: Processor Speed:2.66 GHz
I took the Mac Mini to an Apple retailer and he hooked the computer up to one of his monitors and it read the TDK disks just fine. I am now using Sony CD-RW, 700 MB disks, but I would prefer to use my TDKs because I have such a large pile of blank ones to use and there are those TDK disks with information that I want to look at from time to time. Can anyone tell me what to do?
DJGTry disconnecting everything attached to the Mini except the monitor.
If that doesn't work, try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. If successful, copy the files to the original account Public/Dropbox.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - About
Safe Mode -
Hello, My mac mini will not boot. When I turn it on, I get the chime, then the white screen, then the apple symbol, then a file symbol with a question mark, then the white screen and then it stays like that.
Is this a bad hard drive?Sounds like it. Try booting from your OSX restore DVDs - startup and hold down "C". This will take AGES! Then run Disk Utility from the menu.
The flashing ? means your system is corrupt, dead, not there, on a dying HD, etc... -
iphoto on my used mac mini will not open my photos from my new macbook air, it says something about updating the software, but i checked and there arent any updates available... please help
Sorry for the second post..
I currently do not have an older version of iPhoto to test this on, but you might also try coping the Originals from the iPhoto Library of iPhoto 11.
To do that;
1. Right (control) click on the iPhoto Library in the Picture Folder on the MacBook Air
2. Select Show Package Content.
3. Click on the Originals Folder
4. Navigate to the disired Event or photos and copy those images to your Flash or External Drive, then copy those to the older version of iPhoto.
Beware do not move, add or delete anything in the iPhoto Library, Apple has intensionally hidden it in later versions to prevent people from messing things up. -
Mac Mini will not boot OS, can I get to files with another Mac?
My mac mini will not boot the OS proserly, it goes to a screen that tells me that some root folder can not be found.
The install CD works and I can boot to it. The disk utility reports no problems, all disk repairs done and OK.
The computer still will not boot to the OS.
How can I get the files I need off the drive before I reinstall the OS?
I have other Macs and fire wire cables, cross over cables, regular eithernet cables. What can I do?
Thanks!How can I get the files I need off the drive before I reinstall the OS?
Connect it to another Mac with a FireWire cable and start it up with the T key held down.
(40535) -
Mac Mini will not connect to Air on bluetooth.
Mac mini will not remain connected to Mac Book Air when pairing with bluetooth. Pairing initially goes as expected providing the code. When pair is pressed the two systems connect for about 1 second and then system states that they are not connected. I am operating 10.9 on the Mac Mini and 10.8.5 on the Air
To my knowledge, you cannot connect two computers using Bluetooth. You can connect them, of course, via a network.
Barry -
Recently, My Mac-mini will not complete the "shutdown" or "restart" routine; it closes the desktop screen, goes to the light blue screen, but then the spinning indicator (not the "wheel of death") just keeps spinning forever with no shutdown (I've let it spin for >2 hrs.). Have run disk/permissions verifications and repairs from applejack, disk utility, Mactuneup.app & all report ok. Any suggestions, please?
DougHave you tried with
Control Option-Command-Eject -
Ipad 3 Fresh out of the box today, simply does not charge. Thoughts? (other than take it back to apple)
If it is just out of the box, I would take it straight back to Apple and ask them to fix it.
Why should you have to mess around with fixing a device?
Allan -
Hello Happy Mac People.
I am currently having issues with my Mac Mini.
Currently, in it's Superdrive Slot rests a disc that was meant to install a Microsoft Keyboard and Mouse combo that was wireless.
I know what you are going to say. Microsoft equipment. Yes, I know.
Anyway. After it asked me to restart said Mini to install the software, I do so....to a grey screen. No apple logo, no spindle. No nothing.
So I turn to my trusty Mac Mini guidebook!
Method 1: Restart. Tried. Didn't work.
Method 2: Restart while pressing Option and Apple and P and R. Tried. Restarted the mac with the second chime. Didn't work.
Method 3: Restart while pressing Option. Tried. Gave me the Macintosh HD to choose. Mouse happy to regain control of facilities. Pressed button under HD logo. Mouse hisses at me for being frozen again. No go.
Method 4: Unplug power cord. Press power. Replug power cord. Fan within Mac Mini becomes angry and goes full tilt. Turn off Mac Mini. Turn on Mac Mini. Fan still having words of anger with me. Turn off Mac Mini, unplug, turn on Mac Mini. Fan has reconciled it's differences, but still receiving grey screen at every step.
Please help. Need Mac. Windows Bad.
Lovingly,
John Martin
Mac Mini Intel Duo model.Was the software for windows or OSX?
Software was for OSX. Was even in a .dmg
where you in Boot camp when this all occured, or are you trying to load the drivers for OSX?
Drivers for OSX
Sounds like something really crapped out. Did you try booting into single user mode
Never heard of. Will try. Rebooted. Pressed Command and S. Nothing. Pressed option and S just to make sure. Nothing. Mac Mini has appearantly become box that is silver and white that just so happens to be labeled with the apple logo. Not happy that computer has just become paperweight.
Here's the KB article that tells you how (basically hold the S key down when it boots up.
If you succesfully get into single user mode try running fsck (/sbin/fsck -fy)
Also try running the disk utility from the install disc, and/or the Apple Hardware Test also on the install disc.
To start AHT, reboot the computer and hold the option key down and select The Apple Hardware Test.
Something may have hosed your system, if that is the case you may need to reinstall OSX, if that is the case (I cannot imagine it is) just do an archive and install. This will preserve your home folder and user settings so you shouldn't lose anything. This of course should be your last resort.
This would work, if the install disc were not still in. Tried restarting to click mouse button to release prisoner disc. Mac Mini would not agree to terms. Install disc misses it's family.
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