Out of the Box MacBook Pro does not burn DVD DL

Hi
My new out of the Box MacBook Pro 2,8 Ghz, 500 GB HD does not burn DVD DL.
Its telling me something like "Servo Error" in Toast 10.0.4 and also iTunes with a big playlist in DataDVD burn mode does not get the job of burning a DVD DL done.
It makes me soooo sad.
I had problems with my DVD Drive on my Power Book G4 12", also on my MacBook 2,16 Ghz even after a repair it would not burn DVD DL.
So what to do?

Hi
Thanks for the tips.
Well since its a absolutely new MacBook Pro it should burn DL as stated on the Box. So I call the store and they will sent me a new one.That worked very nice and smoothly, so here on costumer care apple is on the very big side.
I hope the new one will burn em right away.
You know: Why do they put such bad drives in their so nicely build MacBooks? I don't get it at all. Maybe we are short before Bluray and so they putting inn all the old drives.... Who knows.
Its well know that apple is not using very good drives in their computers.
Na ja so ist es halt.
Keep the good work up!

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