Out of the box S431 problems

I just got a brand new ThinkPad S431 Ultrabook last week. I hate it immensely already.
It has an i7 processor, 8gb of ram, 500gb HDD + 20gb SSD, no touchscreen.
I have nothing installed on it yet other than Google Chrome and Skype, still waiting to see what I will do with this.
Problem #1: 50% of the time when I start it up from sleep mode, it is extremely slow. I can barely make it past the verification screen. If I try putting my fingerprint in it doesn't even respond for at least 30 seconds. Then once it's finally started up, it's still slow even to open simple folders for several minutes, with the cursor loading constantly. Loading what? No idea. My old Sony Vaio from 2010 was way faster than this.
I specifically got the 20gb SSD version because I wanted a faster startup time, not a slower one.
Problem #2: The WiFi is horrendous. I need to be within 20 feet of a WiFi router for it to connect to the internet. As soon as I get out of this radius, the signal drops dramatically and becomes unusable. This is a big no no for me. I will not consider getting a WiFi booster just to fix a problem that shouldn't be there in the first place.
What options do I have? I actually think it could be a good computer, if these are just software issues that is.

I brought it into a service center today, hoping they might uncover some of the underlying issues.
I ran into another issue. My warranty date is wrong and I am having a considerably hard time trying to fix it. The Taiwan department says I need to contact the USA department (because my laptop came from there). But I find it impossible to figure out how to fix the warranty issue. I cannot call the USA from here. 
Does someone know how I can contact them to update my warranty date?
Thank you.

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