Out of warranty iPhone 3Gs replacement w/ hardware malfunction

I recieved my second replacement iPhone 3Gs 32GB from Apple in December. My original iPhone was glitching and the first replacement wouldnt recognize the SIM because it didnt fit.
Anyway, I was studying for a test this summer and the home button just stopepd functioning. I now have to press really heard and hope it works.
I scheduled an appointment and was told my phone:
-is a replacement from December
-is out of 'warranty'
-was opened by the Apple technician only to find 'nothing wrong' withthe home button
He said to call headquaters and ask them for a special exception because it is definitely a hardware issue and I am too far out of the 'replacement warranty' for the Apple tech. to grant me an exception.
I called 1-800-MYAPPLE only to be told by the computer that I cannot get phone support because I am out of 'warranty.' Go figure,
Frustrated, I called my local apple store only to hear the person on the other end tell ME that they would liek to buy an Apple Macbook. I was then hung up on.
I called another store and was told to come here, to the "chat" on the apple Support page.
Someone, anyone...help.
P.S. Why is that my original iPhone 3Gs warranty lasts an entire year, but a replacement doesn't? It was less than 6 months since I had recieved my replacement. I've been dealing with this for over a month!

P.S. Why is that my original iPhone 3Gs warranty lasts an entire year, but a replacement doesn't? It was less than 6 months since I had recieved my replacement. I've been dealing with this for over a month!
Basically because if you were dishonest, and that is not an accusation you could then turn it into an everlasting warranty!  Hope you take that in the manner it is meant!

Similar Messages

  • Out-of-warranty iphone 3gs

    Now that the iphone 5 is out and the 3gs is discontinued/no longer available, will Apple still provide "out-of-warranty" service on the 3gs?  They used to service your out-of-warranty 3gs for 150 dollars.

    As of now:
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $229
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. "

  • Out of warranty Iphone 5 replacement - can I do this in-store without a genius bar appointment?

    My Iphone 5 has died and despite attempts to fix this in-store I have been told that I will need to buy a replacement out-of-warranty phone. I have been through the genius bar process last month to try and fix the phone but without success. I now simply want to buy the replacement phone (at the reduced rate as the phone was not damaged by me). Do I need to make an appointment in the apple store or can I just show up and purchase this, as long as I have the broken old phone with me? Any similar experiences? I'd be grateful for any advice. I don't want to make a wasted trip to the Apple store just to be told I need another appointment! Thanks

    You could BUT only if you are prepared to wait for a gap or a no show, possibly all day
    Far better to make an appointment and know you will be seen
    the genius will examine your iPhone and if satisfied it qualifies should offer an out of warranty exchange unit ($269 in US )

  • Where can i get a refurbished out of warranty iphone 4 for 150$?

    My iphone 4 is tottally broke and ive been told on here that i can get an out of warranty iphone 4 for 150$. I am already in a contract with at&t and i called apple and they said they did not have refurbished phones and i also called at&t but they didnt either. Thats the most my mom wants to spend and i am desperate for a phone and i have looked everywhere but where can i get the out of warrant refurbished iphone for that price?

    call 1800 my apple I know for a fact they are still sending out referbished iPhone 4 you will have to pay the out of warrenty repair cost and it is 149

  • How to find out whether my Iphone 3Gs is officlially unlocked ( factory unlocked ) or "made" unlocked ? Can I upgrade its OS to OS 5 even if my phone is "made" unlocked ? how to up gared its OS ? are there any better ways to do it ?

    How to find out whether my Iphone 3Gs (OS version 3.1.3) is officlially unlocked ( factory unlocked ) or "made" unlocked ? Can I upgrade its current OS 3.1.3 to OS 5 even if my phone is not officlially unlocked ? how to up grade its OS ? what are there any better ways to do it ?
    Thanks,
    PRANAJ

    Depends wher you obtained the iPhone from and it's original supplier
    If the iPhone is an authorised unlock ( approved by the carrier) or was
    purchased from Apple as an unlocked iPhone  updating the iOS
    will have no effect on the iPhone and it's lock status
    HOWEVER if the software has been tampered with to remove the lock,
    updating the iOs will lock the iPhone back to the original carrier who holds the lock
    To find out the status of your iPhone  you could call Apple support
    and they may tell you if the iPhone is locked or not and if it is which carrier

  • Apple Care Warranty - Iphone 3Gs 16g discontinued

    My warranty is ending in a few weeks and I never used it yet.. my phone is actually getting tired, Home button not always working, weird sport in the screen, battery draining really fast..
    I just read that Apple Store don't have any Iphone 3gs 16gig anymore to sell at their stores.
    I was just wondering, if I get there to use my warranty and get a new Iphone, will they get me a refurbished 3gs 16g and a Iphone 4 ?
    In the AppleCare contract, do they have the right to replace my Iphone with a refurbished one ?
    Thanks

    A refurbished iPhone from apple is pretty much new. The glass will be new and the back casing will be new so it looks new. The serial number will be new & since the SIM card try has the serial number on it the SIM card tray will be new too.
    I've had three refurbished iPhones for warranty issues and they have all appeared to look new and have no issues out of the box or issues related to them being refurbished.

  • I can't find video out on my iphone 3gs

    I bought an apple component cable for my iphone 3gs and/or 4th generation itouch.  But even when the cable is plugged in I can't find the video out setting.
    I realize that since the new update to 5, this setting is in a different location (under general), but it is still not showing up.
    New Samsung TV is not recognizing anything, no sound, nothing.  Cant seem to find a straight forward answer online. 
    I was hoping to watch netflix from phone through TV.
    Any help would be greatly appreciated! 

    iphone 3s and iphone 4 dont support mirror so it will only use the video out when it's in an supported app test with youtube and maybe video apple app
    netflix may not support video out

  • Problem sending out email on iPhone 3GS

    Hi,
    I'm having problem sending email on my iPhone 3GS today only. Error "Cannot send Mail: an error occurred while delivering this message." WiFi is off; Turn on all the SMTP to Yahoo and Gmail; I have powered it off and on again, still my email are not sending out.
    Help...~

    Ya - I am have the same problem. I have 4 accounts that are set-up on my phone. 3 Gmail - I can receive but not send out replies - all settings are matched up with gmail sever information. I have 1 Yahoo account which I can send and receive from no problem. Why??

  • How much  is it to get the iphone 3gs replaced?

    So a couple of months ago, my iphone got wet and now it has the pink mark. And today while I was jogging, my iphone fell on the floor, and ever since then, it wont turn on. So I was wondering how much it is going to be to get it replaced. It is an iphone 3gs.

    $149.

  • How do i get a shipping box for out-of-warranty ipod battery replacement?

    i have signed up online to have my ipod battery replaced. the pod is out of warranty. the email reply only tells me to pack it well because apple won't deal with it if it is damaged in shipment. the only instructions i have found in my search at the apple site seem to deal with apple automatically sending the shipping package for in-warranty pods.
    can anyone help?
    thank you in advance,
    green jean
    power spec 8921 (pc)   Windows XP  
    power spec 8921 (pc)   Windows XP  

    Usually, it takes about a week from the moment you
    request the box till you have the iPod back.
    gee, apple acknowledged my request for a replacement on 0905, but i don't have a box yet.
    i called my apple store, and they also said that apple would send me a box.
    i just noticed that you said "from the moment you request the box." how do i request a box? i have only "ordered" the replacement battery -- apple terms it an "apple product replacement request."
    i guess i am impatient, but i'm beginning to feel that i am in the middle of a kafka novel.
    chris, can you think of anything else?
    thanks.
    power spec 8921 (pc)   Windows XP  
    power spec 8921 (pc)   Windows XP  

  • What is the current (july 2013) cost to replace a broken out of warranty iphone 4?

    I live in British Columbia, Canada and would like to know what the current price is to buy a replacement iPhone 4 GSM. ANd how do I go about it?
    The only prices I found in the communtities was from back in 2010 or 2011 and was for $199 I read somewhere else (unknown date) that the price was lower at $149. I don't know what currency they were refereing to, (I assume US dollars) I would also like to know if there are also taxes and what is the shipping cost or can I get one from an apple repairshop etc...?
    Thank you

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • If I take my broken, out of warranty iphone 5 into a store, how much will they charge for a new one? The screen is badly cracked

    My iphone is badly cracked screen, it was still in working order but stop recently and now the screen doesn't work at all. Hoe much will apple in the uk charge for a new handset? My phone is no longer covered under the 1 year warranty

    £ 216.44

  • Sound wont com out of speaker iphone 3gs

    sound wont come out of the speaker on iphone 3gs

    Any sound?
    Is the silent swich on the side of the iphone on?
    Is the volume up?
    Have you tried to restart?
    Reset?
    Restore?

  • HT1688 I've heard that iPhone 3GS got slower and more delayed when iPhone 4 & 4S came out, so will iPhone 3GS get even more delayed and slower when the new iPhone 5 comes out?

    Just wondering

    No one I know, that has a 3GS, has experienced any "slow down" problems, nor am I aware of any such widespread problems. If there were, this forum would be flooded with posts attesting to such...it is not. Millions of this units were sold & the vast majority of users have zero issues.
    Everytime Apple updates the iOS, reports surface of floods, people going bald, their pets run away, their house burn down, etc., etc. Been like this since the first iOS update. Widespread? No.

  • Iphone 3gs replaced today with new one, clicked restore and problems!!!

    hi please can you help!?
    got a new iphone today (as the old one had a faulty battery)
    plugged into itunes, then clicked restore and it wouldnt accept my old back up as the new phone didnt have the latest software on it!
    so i clicked for it to update my new phone but now i cant find my old backup which has all my contacts and photos etc !!
    how can i get my old backup back?? it doesnt show when i click to sync

    fixed!
    updated the new iphone to 4.2 then it gave me the option to choose my other old back up too

Maybe you are looking for

  • ICloud Drive causing timeouts and disconnects when uploading

    It seems that iCloud Drive is set to use the maximum upload bandwidth possible when adding files to it.  I have a home internet connection with fairly limited upload bandwidth (1Mbps - Time Warner Cable apparently doesn't think there is any need for

  • How to revert to diagnostics.wadcfg configuration from wad-control-container blob.

    Hello all, In our project at some point in the past we have enabled Diagnostics module for getting our log entries in Azure Storage. We added <Import moduleName="Diagnostics" /> to ServiceDefinition.csdef file and then enabled logs transfering and pe

  • BI Apps error while performing Full Load....

    Hi Experts, I am trying to implement BI Apps on my laptop......with 2 vms.......one with BI Apps, Biee, Informatica, and Dac; the other VM has EBS R12.1.1 with Vision demo database.......I am following below blog post from Deliver BI blog... http://d

  • Add a task in an email

    why the task option is gone in Mail, is there a way to add a note or a task related to an email?

  • The "File" class does not accept my paths

    Hi , I need yo creat an instance of a directory/file using the File class , but it seems to not recognize my paths: using : File f = new File("c:/Dir1/dir2/file.ext"); or: File f = new File("c:/Dir1/dir2"); allthow all do exist , when I use the f.exi