Outage on Monday, can't come out until Thursday - rage mode

This is totally unacceptable. There was a fire under a bridge which caused a large outage. All my neighbors are back, and I'm not. I call last night, and told someone needs to come out, but can't until Thursday. I pay for a service, and allows me to work from home a few days a week, plus kids, etc... How is this acceptable?
I refer people to Verizon, not anymore. Contract is up in December and the just lost a 5 year customer.

I too lost all my services yesterday (8/27)in the Tewksbury Area. They told me its my internal panel tat runs all my services...I too was told thur for service!! Spent close to 2 hrs on my cell phone no less...trying to get this resolved. I was told it was caused by an outage in my area and it would be up by late in the evening or Tues am. I called back to confirm about the outage and spoke to 2 different people and found out I was not in the outage area...so who do you believe??? I have someon comin today at my convenience to replace the panel!!! I am toatlly disgusted with Verizon and only been a customer for 6 wks!!! It has been problems from day 1 with the start of the install. I am now past me 30day trial and am looking into getting my termination fee waived.....

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well done Skadel!
i'm not sure why this is only hits some folks under some circumstances like this. i've seen reports of itunes sound being bad only after minimising the itunes window, sometimes only when an application has closed, sometimes only with certain songs ...
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