Outbound Queue in ECC with CRM Destination

Dear experts
In ECC - t-code SMQ1, outbound queues R3AD_SALESDOxxxx in destination to the CRM system are in SYSFAIL.
I think those queues are created when an ECC user changes or creates a sales document in ECC. But we don't synchronise sales documents between ECC and CRM.
What are the settings to avoid this outbound queue to be created?
Thanks in advance,
Regards, Stephanie

Hello Stephanie.
Please remove the following table entry in your ECC system:
TBE31 (Application components by Publish & Subscribe interface)
- The following entries must exist for a successful data exchange:
                 Event            00501014
                 Obj.class        BUSPROCESSND
                 Fmodule          CRS_SALES_COLLECT_DATA
   Also see Note 490932.
Best regards,
Maggie

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