Outboung Campaing: Error Unable to communicate with Enterprise Server. outbound Option not available

Hi everyone,
I'm running UCCX 8.01 + CUCM 7.1+ Cisco 7942 just for learning purpose. After creating the Outbound Campaign and imported the Contact List the call is received by the agent (call is state is received as Offering) but after press the Accept, Reject or any othe action button is received the error:
Error Unable to communicate with Enterprise Server. outbound Option not available (attached to post).
What does this mean?
Regards
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LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

Any idea?
Please rate all useful posts
Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

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Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
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| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
lpstat
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'hpaio' in '/etc/sane.d/dll.conf'...
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No scanners were identified. If you were expecting something different,
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| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
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dbus hal network video audio optical storage power users policykit vboxusers
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error: 4 errors and/or warnings.
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This question was solved.
View Solution.

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5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. For the routers security, disable WPS and never use it and disable UPnP so nobody can hack your
   system (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
Now try.
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Fax from PC: unable to communicate with the device.

Hi,
Im facing this issue where i am unable to send fax through my PC.
Some info:
Device: laserjet CM1415fnw
IP address for laserjet: 192.168.1.250
subnet: 255.255.255.0
gateway: 192.168.1.254
OS: winvista
antivirus: using AVG free edition 2012
both my print drivers and fax drivers are using the same network port which i set manually by creating a tcp/ip port (192.168.1.250).
I am able to communicate with printer to print, scan but not fax.
When i chose the fax driver to print to, it will send the job, and then display the error:
Unable to communicate with the device.
The device may be disconnected, powered off, or its network settings may have changed.
I tried to install using the drivers downloaded from HP and it created a "HP Fax Port" which i tried changing the port to use this instead, still same error.
A command ping to the ip 192.168.1.250 is getting response.
Anyone have any idea? Or could the AV blocking the drivers from communicating to the printer?

Hi AWI,
I am sorry to hear that you are having issues faxing. I would like some more information from you so I can look further into this issue for you.
Could you respond to me with this info:
Are you able to fax from your printer, stand-alone?
What model of printer do you have?
Are you running Windows or Mac?
Have you printed a Fax Test? If yes, does it pass or fail on anything?
Look forward to hearing from you!
R a i n b o w 7000I work on behalf of HP
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