Outgoing mail server rejects mail

Hello,
     My ISP's SMTP server started rejecting the outgoing mail I am trying to send through it.  I called them, but they checked the settings with me (which as far as I know had not changed).  They said they were OK and that I should call Apple.
Does anyone know what would cause this  I restarted the computer and the modem/network completely.  It still does it.  I have a pc on the same network which is able to send mail through the same SMPT server, so it does seem like something on this mac maybe.  Any suggestions?
Thanks
Bob

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Mail: Troubleshooting sending & receiving email messages

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