Outgoing mail when not at home

I am new to smart phones. I set up my email account with the proper incoming & outgoing settings and turned on wi-Fi. The phone is connected to my network at home via the wi-fi and I have sent and received mail at home. When I went out yesterday, I noticed I could receive email but was not able to send it. I must have missed something in the settings and cannot find the info I need in "email set-up". Any help would certainly be appreciated.

Hello lenna! What I recommend for you to do is make sure that WiFi was disabled when you left the vicinity of your home wireless router and reset your device to CDMA. If you've done that but are still not able to get email, please let me know. Thanks!
Dion M.
VZW Support
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Similar Messages

Outgoing mail is not working on the Macbook Pro

Hey
I am using the mail client to read my gmail mails in my Macbook Pro. Incoming and outgoing emails were working fine and all of a sudden for the last 2 days my outgoing mails are not working and i get this error" the sender address blah blah.com was rejected by the server".
I reentered my cred in the pref pane and it still does not work. I am able to send mails fine using the browser. Incoming mails is fine is fine on the client.
Any idea what is causing this error?
Thanks
Rpk
Mac Mini, MacBook Pro Mac OS X (10.4.5)

I'm not sure why this worked fine for a period of time but most, if not all ISPs use for connecting to the internet block the use of SMTP servers outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless.
These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for the account preferences at the SMTP server selection, select the Server Settings button below.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
If this doesn't work, you need to add your ISP's SMTP server to mail and select this SMTP server to send mail with your gmail account which is invisible to all recipients.

My outgoing mail is not working after the upgrade OS to mavericks. my mail client version is 7.1 . please help me resolve this issue

My outgoing mail is not working after the upgrade OS to the mavericks. my mail client version is 7.1 . please help me out resolve this issue

Please let me know , How we can reinstall apple mail ? .
1 . We updated OS to mavericks few machine in last december and still does't works SMTP (Out going mail) on those MAC.
2. After that most recently we updated OS to mavericks few machine those are working will with SMTP server .
a)Not showing any SMTP connection in TCP trace ,
b) Connection docter every time Says "Connecting to the server "
3, Then we have installed thunderberd (another mail) client on maverick os, which OS related to apple mail client not woking . It seems other mail client is working well with SMTP server .
Please help me .
Thanks,
Ranesh..

What settings do I need to use to be able to send and receive e-mails when away from home?

what settings do I need to use on an iphone4 to be able to send and receive e-mails when away from home?

Should be the standard Gmail settings, then: smtp.gmail.com
These settings will be configured automatically for you if you go to Settings > Mail, Contacts, and Calendars > Add Account > Gmail. Then enter your login info.
http://support.apple.com/kb/HT4810

TS2621 why my outgoing mail server not working after ios 6 upgraded

why my outgoing mail server not working after ios 6 upgraded

Ask your carrier to send you the settings over wifi and then install them that way.
I'm on giffgaff and I used the giffgaff app from the store to sort this out.
Overall though I must say Apple has let itself down on this as why isn't something written in the ios script that keeps the original settings??
Very Poor indeed and I held off using Apple products for years for this very reason!!

Can I Share Itunes between computers when not at home and not both computers are turned on?

I have my Itunes library on my desktop IMac. Just bought a Mac laptop and want to have Itunes library on both computers. I figured out how to home share, but I want to be able to access my library on my laptop when not at home. Can I do this?

Hey Andrea2020,
You can follow these directions to move your library to the laptop:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
All the best,
Delgadoh

Why can't I send e mails when not on wifi at home?

My phone contract is with Orange and my internet provider is Eclipse. I have spend hours on the phone to both Orange and Eclipse to no avail. It is causing me huge problems as I rely on my phone for my business to e mail etc. I have changed from a Blackberry to this I Phone 5 and it is driving me made. Should I ditch it and go back to Blackberry?

Probably because your smtp setting is configured for your regular isp and they likely, as do many, do not allow sending email using their smtp server when you are not connected to their network. Contact your isp and ask them, or look at their site for the smtp settings for using their smtp server when not on their network. This is a spam prevention measure employed by most ISPs.

Server App: Outgoing Mail Relay not working

Hi,
I'm trying to set up Outgoing Mail Relay on my Mountain Lion Server, but I always get bounced emails:
Oct 1 04:33:34 my.server.private postfix/smtp[9582]: C855DCE700D: to=<[email protected]>, relay=mx2.sub5.homie.mail.dreamhost.com[208.113.200.128]:25, delay=0.91, delays=0/0.02/0.65/0.24, dsn=5.7.1, status=bounced (host mx2.sub5.homie.mail.dreamhost.com[208.113.200.128] said: 554 5.7.1 Service unavailable; Client host [myIP] blocked using zen.dnsbl; http://www.spamhaus.org/query/bl?ip=myIP (in reply to RCPT TO command))
If I use in the SMTP servers list of Mail app, the exact same account credentials, the email is been delivered only when using SSL. So, I tried adding :465 and :587 to the ougoing relay server in the Server app (Relay outgoing mail throught ISP), but I get the following error and the message stays queued:
Oct 1 04:13:41 my.server.private postfix/smtp[8920]: connect to mx2.sub5.homie.mail.dreamhost.com[208.113.200.128]:587: Connection refused
Oct 1 04:13:41 my.server.private postfix/smtp[8920]: connect to mx1.sub5.homie.mail.dreamhost.com[208.113.200.127]:587: Connection refused
Oct 1 04:13:41 my.server.private postfix/smtp[8920]: 0BAD1CE6340: to=<[email protected]>, relay=none, delay=369, delays=369/0.02/0.43/0, dsn=4.4.1, status=deferred (connect to mx1.sub5.homie.mail.dreamhost.com[208.113.200.127]:587: Connection refused)
It seems I'm missing something. I want to use smtp account to send all the email coming from my Mac OS X Server, but it looks like I'm doing something wrong or the Server App doesnt work the same way Mail App does when connecting to a SMTP server.
Any comments?

Let me add....
Mail app is connecting and sending the emails correctly with the same credentials but using SSL through port 25:
READ Oct 01 05:04:01.566 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:my.externalrelayserver.net -- port:25 -- socket:0x7f890be0c620 -- thread:0x7f890ca3dd70
250-homiemail-a45.g.dreamhost.com
250-PIPELINING
250-SIZE 40960000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250 8BITMIME
WROTE Oct 01 05:04:01.588 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:my.externalrelayserver.net -- port:25 -- socket:0x7f890be0c620 -- thread:0x7f890ca3dd70
AUTH PLAIN (*** 48 bytes hidden ***)
READ Oct 01 05:04:01.793 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:my.externalrelayserver.net -- port:25 -- socket:0x7f890be0c620 -- thread:0x7f890ca3dd70
235 2.7.0 Authentication successful
I would like to force Server App to do a SSL connection to port 25 of the specified relay server, but not sure how to do this. If I don't manage to do SSL on port 25, then, my relay server will bounce the emails...
grrrr!

Adelphia outgoing mail server not working

I have been trying for the last week or so to get my adelphia mail to send from Mail. I can receive mail no problem, but the outgoing mail server does not work. I have the settings as such:
outgoing server: mail.adelphia.net
server port: 587 (also tried 25)
SSL: off
Password: none
The error that I get is that port 587 times out. When I switch it to port 25 I get "This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator."
I made sure my password is correct in keychain as well.
When I run a tracer route to find the ISP I get " gig2-1.clmascspv-rtr1.sc.rr.com, cable6-cha.edge.aol.com, son4-1-2.rlghncrdc-rtr3.nc.rr.com " as #2, 3, 4. I have tried to use these servers, but with no success.
Please help,
Frustrated
MacBook Mac OS X (10.4.7) MacBook

Hello, and welcome to the Discussions.
I get 100% success pinging mail.adelphia.net, and if at your home venue where Adelphia is your ISP, then I think no separate Authentication is required. Port 25 would be the proper port. However, if you are not at home, and the provider of internet connection limits you to using only authenticated SMTP then you would not able to use mail.adelphia.net as the Outgoing Server.
Are you at the venue where Adelphia is the ISP?
Ernie

Outgoing mail does not send, times out

I have two macs, one wireless and the other connected by ethernet to the internet both through a DSL modem. There are two users, each has an account on each mac. Each user has a yahoo plus mail account. I have been using Tiger and OS X mail without trouble since last year. Mail is setup to work with the Yahoo server as a POP server. The arrangement is nice since all mail stays on the server and is accessible from any internet site anywhere. In addition, there is the tight integration with OSX from Mail.
Recently one user could not send from the wireless mac. The other user could. Reading mail was OK. Performance on the ethernet mac was OK. Creating a new user and directing that user to the POP account allowed sending.
I tried alot of things as sugggested in some of the other topics here, including the drastic move of deleting the mail folder in the affected user's library and setting up a new account.
It turned out the problem was fixed by re specifying the outgoing mail server in the mail preferences. The server was incorrectly specified as smpt.mail.yahoo.com. The correct specification is smtp....
I had presumed I had made the dyslexic typo error when re establishing the account info on the affected mac.
However, about a week later, the other user account on the other mac behaved the same way. In fact, the outgoing server specification had the same error of smpt...
Once changing back to smtp... all was well, even with reboots and the other users logged off. The fix was simply to add the correct outgoing server URL, select it as the one to use and delete the incorrect one.
Explanation? I can think of two possiblities:
1)the error was always present in these two Mail account specifications on just those macs and the service that interprets the URL allowed it, but changed recently so it would not accomodate the error.
2)something changed the URL, but I can't think of how I could possibly have done it in the second instance. Is there anyway some kind of virus would cause this trouble?
So, I offer this tale in case someone else is experiencing the same difficulty. Judging from some of the other threads in the forum this may be a help.

It could not have been caused by a virus, since there are no viruses for Mac OS X. I would guess it was a typo when you first setup the account, and when you set it up again, a user may have gone to Preferences and selected the Outgoing mail server drop down menu and inadvertently selected the typo'd server entry.
Mulder

Outgoing mail will not go

there a messages stuck in the outbox. a window pops up "cannot send mail The sender address was invalid" I then go to "setting" tap on Mail, Contacts Calanders... tap on accounts and all address are correct...............NOW WHAT???

Need to know some more.
What type of account?
Does your account require you to also supply login info for sending (when setting up there was a place to say that).
Also, if POP and is like from your ISP, many ISP's DO NOT allow you to send email from a machine that is NOT on their network (eg: your computer at home works because it is on the network, but if you try to set up the same settings lets say at work, you can check, but you cannot send. They do this to stop spammers from relaying off their SMTP servers. Now for the iPhone, when sending via the cell connection (or WiFi that is not at home) you are not on their network so they don't let you send. This is a limitation your mail provider and not the iPhone.

Suddenly outgoing mail server not working!

Out of nowhere, I am all of a sudden having problems with my outgoing mail servers. Most of my email accounts are through AOL, so based on which screen name I am emailing from, the outgoing server as always been smtp.aol.com:username. But lately, when sending mail, I get the drop down "try a different outgoing mail server warning. My internet service is through Comcast, so if I change the outgoing mail server to smtp.comcast.com, the mail will send. But why has this problem popped up? Did Comcast change something? AOL? Thanks for any help anyone has!

I have got a similar problem. Mail has never worked properly - I can receive emails but not send them, Although the data for the smtp-server is absolutely correct and so is all rest password etc. - I've also tried other ports but they didn't work either. It can't be my computer or some firewall because Entourage, the microsoft mail-programme works perfectly well. After having had constant trouble with my PC, I bought this mac 2 months ago - and now I'm having more problems. Is there anyone who can give me a hint of what to do? Thanks.

Yahoo outgoing mail server not working.

My yahoo outgoing server not working on iPod touch or iPad it says apple.smtp.yahoo failed...incoming is ok so far...this outgoing mail failure just started about a couple of days back....anyone else having this problem?????what should I do?rediffmail account does not get set up either so just unable to use any of my emails. :(

Hello, and welcome to the Discussions.
I get 100% success pinging mail.adelphia.net, and if at your home venue where Adelphia is your ISP, then I think no separate Authentication is required. Port 25 would be the proper port. However, if you are not at home, and the provider of internet connection limits you to using only authenticated SMTP then you would not able to use mail.adelphia.net as the Outgoing Server.
Are you at the venue where Adelphia is the ISP?
Ernie

Outgoing mail server not recognized

Hi there
After a week of having Snow Leopard my outgoing mail address is now suddenly rejected by the server. I have tried to delete my mail box but that doesn't work.
Any help would be appreciated.
Thanks Ian

I looked this up:
Account information
account type POP
Email adress : (your address)
File name : (your name)
Incoming server:pop.prodigy.net.mx
username:(your name)
password:(your password)
outgoing server: (depends what you have configured) see further down.
tick the box use only this server
Under Advanced select advance on top of your menu.
Enable this account: tick this box
Include when auto....etc:click this box
leave copy etc : do not tick box
Now still to configure outgoing server for that use connection doctor.
You find this in the drop down menu just beside left off the help drop down menu.
Click the doctor.The doctor goes scanning and find the incoming server a green indicator is lighted.
I t does not find out going server and a red light appears.
Double click on the message beside the red light
A menu appears for out going server.
In the top square empty all info that is there by clicking - (= the minus sign) under this top square
When empty click + to enter the details for outgoing server.
A light gray double click appears.
do that and fill in your details: smtp.prodigy.net .mx
give a name to this server:that name is the one I mentioned above depends etc
click apply.
Close the window and you will be asked to save if it is not saved already.
Remember my first advise above when you still can not get connected the reason may be that your provider use a dynamic DNS address the changes every tim you log in for this change the DNS address as in my previous advise.
Please let me know if it works for you.Connection Doctor is the only way I could reach quick access to outgoing server.
Alternatively delete all the accounts and just follow the procedure for adding account.
Wait until the server is found take quite some time but you may still have patience after this.
I have spend 3 days to get it all right! and 3 hours phone my provider and 3 hour Apple

Problem using iPad to receive and send emails when not at home

I am unable to send or receive emails from any outside wifi location like Tesco / ikea but once home there is not a problem. Messages reads "Server unable to respond" I was wondering if it is a security issue ?

Greetings
I suspect that the issue is the SMTP server settings. On your home network you are using your providers SMTP server and all is fine (If you check your email account configs you will find that the SMTP server is set to your providers?).
When you use a different network (provider) mail will not be sent unless you use that networks (providers) SMTP server (this is a security issue to address ways of "spamming").
So if youre 3G/4G provider is the same as you home provider all will work well via your home WiFi. If you turn off WiFi and just use your 3G/4G connection to send mail (iPhone/iPad etc) all will work well (when you are out and about and using anothers WiFi network).
If you are connected to, say a MacDonalds WiFi, mail will probably not be sent. (It will be received though).
Using WEB mail interface (via your WEB browser) removes this problem as well.
(A SMTP server is what is used to send email. So to successfully use anothers (not a networks the same as your providers) WiFi network and send email via it, you must know the SMTP servers name and reconfigure your email account/s to use that server to send mail.)

Outgoing mail when not at home

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