Outgoing mails are either being rejected or not being delivered - Exchange 2010

Mails sent out to some domains not being delivered or being rejected;
Receiving different errors as below:
1.
B6.7host.com rejected your message to the following e-mail addresses:
'[email protected]' ([email protected]) <mailto:[email protected]
B6.7host.com gave this error:
unknown user <[email protected]
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: exchsrv.mydomain.com
[email protected]
B6.7host.com #550 unknown user <[email protected]> ##
====================================================================================
2.
Diagnostic information for administrators:
Generating server: exchsrv.mydomain.com
[email protected]
#554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain ##
[email protected]
#554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain ##
[email protected]
#554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain ##
======================================================================================
3. --9B095B5ADSN=_01CF0B73B41F3F480004B263dub0?omc1?s26.du
Content-Type: message/delivery-status
Reporting-MTA: dns;dub0-omc1-s26.dub0.hotmail.com
Received-From-MTA: dns;DUB127-W1
Arrival-Date: Mon, 27 Jan 2014 03:18:13 -0800
Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 #5.1.0 Address rejected.
==========================================================
For No. 2, I m seeing that the DNS name is not resolving. How can I be sure this issue is not from my side ?
For No. 3, It seems to be some problem from that domain itself, and even mails from outlook.com are being rejected.
Is there any best practice that I am missing out on ?
How can these issues be resolved ?

MX record of ju.ahg.com.sa seems to work via SMTP testing. 
This was useing the MXtoolbox site. 
Connecting to 78.93.11.251
220 [874 ms]
EHLO MXTB-PWS3.mxtoolbox.com
250-S-34-8.AHGJU.COM.SA Hello [64.20.227.133]
250-SIZE
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-XXXXXXXA
250-XXXXXXXXXXXXXB
250-AUTH NTLM
250-XXXXXXXXXXXXXXXXXC
250-8BITMIME
250-BINARYMIME
250-XXXXXXXD
250-XXXXXXE
250-XXXXF
250 XXXXXXG [858 ms]
MAIL FROM: <[email protected]>
250 2.1.0 Sender OK [858 ms]
RCPT TO: <[email protected]>
550 5.7.1 Unable to relay [5897 ms]
MXTB-PWS3v2 10390ms
Seems to be ok, sent a test message to [email protected]
and it seems to have gone through from were I am. 
Check your Exchange Servers DNS settings. 
Also, please let me know if you have a Edge server setup OR have your SMTP connect setup to use Smart Hosting.

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    Thunderbird connects to your actual email providers server Inbox and downloads what is there. Maybe you should contact your email provider. You could check your providers Spam folder to see if mail is getting filtered there.

  • Console Tree not Visible in Exchange 2010

    Hello. When I log into our Exchange 2010 server's EMC the only pane that is visible is the Results pane (which takes up the entire screen). The only option I have are File and Help. File only has the option of Disk Cleanup.
    When I log on as a different user, I get the standard view.
    How do I restore the standard view of the EMC?
     Any help would be greatly appreciated. 
    Thank you,
    Mike

    You don;t have proper permission on your account.
    These are the default permissions for Exchange Admins
    Delegated Setup - This management role group gives members the ability to run the Exchange 2010 setup program and therefore deploy, but not administer, a new Exchange 2010 server. Deployment can
    only be performed on servers that have already been provisioned by an administrator with additional permissions.
    Discovery Management - A member of the Discovery Management role group has the ability to perform searches of all mailboxes within the Exchange organization as well as implement the Legal Hold
    feature of Exchange 2010. We shall be looking at this management role group in detail later in this article series.
    Help Desk - The Help Desk management role group gives members permissions that are typically required by members of a help desk, such as modifying users’ details such as their address and phone
    number.
    Hygiene Management - This management role group is used to provide permissions associated with managing and configuring both the antivirus and anti-spam elements found in Exchange 2010. 
    Organization Management - The Organization Management role group is synonymous with the Exchange Full Administrator role in Exchange 2003 and the Exchange Organization Administrators role in Exchange
    2007. Essentially, membership of this management role group gives the user the ability to perform pretty much any task in Exchange 2010, with the main missing task being the ability to perform mailbox searches; that itself is achieved via the Discovery Management
    role group. 
    Public Folder Management - This management role group naturally gives members the ability to manage the public folder environment.
    Recipient Management - A member of this management role group can create and modify Exchange recipients.
    Records Management - The Records Management role group gives the ability for members to control and configure the compliance features of Exchange 2010. Examples of such features include transport
    rules configured on a Hub Transport server as well as message classifications in Outlook. 
    Server Management - This management role group gives the ability to manage all Exchange servers within the organization. Permissions granted as membership of this management role group therefore
    work at the server configuration level found in the Exchange Management Console and do not work at, say, the organization level found in the Exchange Management Console.
    UM Management - As its name suggests, membership of this management role group grants permissions to manage all aspects of the Unified Messaging environment.
    View-Only Organization Management - This management role group allows members to view the configuration of any element found within the Exchange organization.
    http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/exchange-2010-role-based-access-control-part1.html
    Cheers,
    Gulab Prasad
    Technology Consultant
    Blog:
    http://www.exchangeranger.com    Twitter:
      LinkedIn:
       Check out CodeTwo’s tools for Exchange admins
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

  • Scan to Email from VPN sites not working on Exchange 2010

    Hi,
           I have Exchange 2010 SP1 with HCAS array installed in the organization. We have site offices connected through site to site VPN. All our outlook clients are working fine in the sites. We have MFP printers in both Head
    office and site offices. HO scanners are working fine for Scan to email (Internal recepients), but site offices scanners are able to send the email without any attachment. We have tried creating new receive connectors for the scanner with anonymous authentication,
    but still attachments were not receiving. Log found in the printer as shown below.
    1 page(s)
    Document Size:A4
    Subject:Scanned File from SS AUH Printer
    E-mail Destination(s)
    to: [email protected] (Success)
    E-mail processed by the Device
    File format:  pdf (color)
    File Size:0
    I have configured Valid mailbox as the SMTP authentication and from Address for the scanner and the User received the following delivery failure report
    ******* HP Digital Sending: Delivery Error *****
    The following job has not been delivered. Please retry sending the job. If the problem continues contact your network administrator.
    ----- Transcript/error-code of session follows -----
    0/33 (0X21)
    Kindly advice.
    Regards,
    Emthias
    With Regards, Emthias Abdulsalam

    Hi
       >>HO scanners are working fine for Scan to email (Internal recepients), but site offices scanners are able to send the email without any attachment. We have tried creating new receive connectors for the scanner with
    anonymous authentication, but still attachments were not receiving.
        I have question about these sentences. If I misunderstand your saying, please correct me.
        1. Have scanners function to send email to exchange system?
            Did you test it before?
     Do you try to send email to another account like (windows live,yahoo)?
        2. According to your error log, it seems to be network configuration problem.
            Do you modify network configuration of scanner?
        3. Can you check transport rule of your server?
     You can read this
    article. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Setting Out Of Office from Outlook not working with exchange 2010

    Hi 
    We have an exchange 2010  server with 2 load balanced CAS server and Mailbox servers in a DAG.  We have a few domain
    names accepted (will call it firstdomain.com and seconddomain.com)  but only one is in certificate (firstdomain.com).
    The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
    packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later”  where
    setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
    we have both internal and external urls for all virtual directories set to external
    host address (https://mail.firstdomain.com
      etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
    Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
    ( https://mail.firstdomain.com/ews/exchange.asmx)
    wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
    I enabled  logging in outlook and thats what I am getting in there:
    We have an exchange 2010  server with 2 load balanced CAS server and Mailbox servers in a DAG.  We have a few domain
    name accepted (will call it firstdomain.com and seconddomain.com)  but only one is in certificate (firstdomain.com).
    The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
    packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later”  where
    setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
    we have both internal and external urls for all virtual directories set to external
    host address (https://mail.firstdomain.com
      etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
    Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
    ( https://mail.firstdomain.com/ews/exchange.asmx)
    wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
    I enabled  logging in outlook and thats what I am getting in there:
    1600       0x49763D20        02/02/15 16:50:44           
    +++++++++++++++++++++++++++++++
    1600       0x49763D20        02/02/15 16:50:44           
    OWINHTTP SEND HTTP REQUEST BEGIN
    1600       0x49763D20        02/02/15 16:50:44           
      Profile=Outlook
    1600       0x49763D20        02/02/15 16:50:44           
      [email protected]
    1600       0x49763D20        02/02/15 16:50:44           
      URL=https://mail.firstdomain.com/ews/exchange.asmx
    1600       0x49763D5F        02/02/15 16:50:45           
    GetLastError=0; httpStatus=401.
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHtpp disabled auth schemes:
    1600       0x49763D5F        02/02/15 16:50:45           
    <NONE>
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHtpp supported auth schemes:
    1600       0x49763D5F        02/02/15 16:50:45           
    Negotiate
    1600       0x49763D5F        02/02/15 16:50:45           
    NTLM
    1600       0x49763D5F        02/02/15 16:50:45           
    Basic
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHttp attempting Auto-Negotiate with Desktop Credentials.
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHttp USING pcreds->dwAuthScheme:
    1600       0x49763D5F        02/02/15 16:50:45           
    Negotiate
    1600       0x49763D9D       02/02/15 16:50:45           
    GetLastError=0; httpStatus=500.
    1600       0x49763DAD       02/02/15 16:50:45           
    OWINHTTP SEND HTTP REQUEST END
    1600       0x49763DAD       02/02/15 16:50:45           
    Last thing - we are using proxy server and with proxy off it works fine although all
    possible exchange server hosts/domains/ip addresses excluded from proxy.  
    Aside from obvious question - what can be wrong and what to test next, another question
    is - how can I check/monitor setting OOF on server side (log files etc)?
    Last thing - we are using proxy server and with proxy off it works fine although all
    possible exchange server hosts/domains/ip addresses excluded from proxy.  
    Aside from obvious question - what can be wrong and what to test next, another question
    is - how can I check/monitor setting OOF on server side (log files etc)?
    Thanks

    Hi,
    According to your description, I understand that Outlook client with second domain name cannot use OOF setting and get an error “Your Out of Office settings cannot be displayed, because the server is currently unavailable.”  However OWA works fine.
    If I misunderstand your concern, please do not hesitate to let me know.
    I want to double confirm whether all account or some special user experience this question.
    Would you please try to reconfigure Outlook profile in other Computer, Outlook version and return the results?
    If this issue only appeared on Outlook 2010, please refer to below link to troubleshooting:
    https://support.microsoft.com/kb/2596516?wa=wsignin1.0
    Please try to run ExBPA to test OOF to get more details about this question. Additional, I find a similar thread about your question, for your reference:
    https://social.technet.microsoft.com/Forums/exchange/en-US/81ebc1de-c899-4097-b224-a0e4b33e4162/users-cant-open-out-of-office-assistant
    Best Regards,
    Allen Wang

  • SME 7.1 not working with Exchange 2010 SP3 UR8v2 and OnTap 8.2.3 7mode

    Followed IMT and installed software that NetApp said would work.Ontap 8.2.3 7-modevmWare 5.0 SP3Microsoft Windows Server 2008 R2 SP1Exchange 2010 SP3 UR8v2NetApp Host Tools 6.0.2SnapDrive 7.1.1SME 7.1 Everything connects fine.  SnapDrive sees my drives.  SME connects to Exchange Server.  However in the process of configuring SME, I get the following error.  I have followed knowledge base article and increased the timeout of DFM connection in registry, but that has not solved the problem.  Has anyone run into this before?  SME 6.1 works fine, but is not compatible with SnapDrive 7.1.1 (causes verifications to fail because server can't mount clone) and lower SnapDrive versions are not compatible with Ontap 8.2.3.  I am in a real bind here. Thanks in advance. 

    the following configuration for SME 7.1 is no longer supported: Windows Server 2008 R2Exchange 2010 SP3 RU1 – RU5WMF/PowerShell 3.0SME 7.1 The supported configuration will now be: Windows Server 2008 R2Exchange 2010 SP3 RU5WMF/PowerShell 4.0SME 7.1 this is because Microsoft does not support WMF 3.0 on Server 2008 R2 running Exchange 2010 SP3, with any RU version.SME 7.1 requires a minimum of PowerShell 3.0 (part of WMF 3.0) in order to run. Feel free to review the Exchange Server Supportability Matrix located here: https://technet.microsoft.com/en-us/library/ff728623%28v=exchg.150%29.aspx. All existing documentation (ISG, Admin Guide, IMT) will be updated shortly to reflect this change in requirements. hope that helps,Domenico.

  • Outlook 2013 Category view not updating after Exchange 2010 SP3 RU3

    After updating to Exchange 2010 SP3 RU3 last night, users who use categories view in Outlook 2013 are complaining that the view does not update. The alert is received in the notification area and the unread message count next to Inbox updates appropriately.
    The view can be force updated by switching between All and Unread, by using Reset View, or closing and opening Outlook.  It seems anything that forces a 'redraw' of the view will update it - except for the actual reception of email.  I easily replicated
    this issue.  For reference:
    Exchange 2010 SP3 RU3
    Windows 7 x64 Ent
    Outlook 2013 (15.0.4551.1004) 32-bit
    I do see that SP3 RU4 has been released, however the only change listed is a security patch.
    Thank you for any ideas.

    Hi, Everyone –
    This has been a known issue for a very long time – we have people at our workplace that are very disappointed since a feature as great as categorizing email (not using tasks) has become broken and has not even been considered to be fixed for
    over half a year.  It was not fixed in the updates for Patch Tuesday this week.
    I would like to confirm that this is an issue with Outlook 2010 and 2013 when running the latest Exchange 2010 and there is NO FIX
    – I have scoured the internet for a solution – all proposed "textbook" solutions do not work and I am positive that the issue can be recreated; however, everyone from Microsoft does not mention trying to recreate the issue at all. 
    The workaround of creating a rule to send new emails to a category could break other pre-existing rules and cause more frustration and wasted time for users/IT before and after the issue is fixed.
    Please fix this issue sooner than later, as the Categories view is completely broken and unusable at this point in time.
    Regards,
    IT Helper

  • Outlook 2011 for Mac not authenticating with Exchange 2010

    Hi,
    We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001. 
    Outlook is saying the credentials are incorrect for the user when we know they work fine in OWA and in Outlook 2010.
    It seems this is since we re-keyed are SSL certificate. I have changed the EWS directory to Basic Authentication and also re-created the EWS directory. I have also re-ran all the SBS Wizards.
    Is there anything else we can do to get this sorted?
    Thanks 

    Hi Robert,
    I found a KB for your reference:
    Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
    http://support.microsoft.com/kb/2492901
    If it not matches to yours, please paste the details without sensitive information.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

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