Outgoing server is offline. Help??

I have just set up my gmail account on my mac email
my outgoing server is showing as offline
can you help

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is JohnDoe, other times it needs to be [email protected]

Similar Messages

Outgoing server is offline, but I can still receive email

I have successfully set up Mail 3 in Leopard, but I have one problem. For whatever reason, I cannot send email. My account is online and I am able to receive messages without incident. However, it shows that my outgoing server is offline in my account information. I am using the same/correct outgoing server. Did I overlook something when setting up my account, or is this my ISP's problem?
Thanks in advance for any help.

Ok everyone, I got my .Mac Mail working finally. It seems that there are 2 outgoing server ports. The default port is 25, but some ISP servers might block that port, so the other one you use is 587. I switched mine from 25 to 587 and I'm online and working perfectly.
http://docs.info.apple.com/article.html?artnum=305867
I hope this helps everyone else solve this issue!
Later.

Yahoo outgoing server is offline

My yahoo outgoing server is offline. I can receive messages but cannot send. Any suggestions??

Troubleshooting Apple Mail
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

All Mail outgoing server are offline

All of my outgoing mail servers are claiming to be offline. The connection doctor says that they are connected to the server with no problem, but I can't send any outgoing mail. I can receive mail, but cannot respond.
please help!

Just called apple support (no wait on hold! Once again, really good customer service...) and wouldn't you know it, while I was talking to the support staff, I fixed the problem myself. Then the mail specialist got online and told me to do something similar to what I had done. Here's the fix. Try THEIRS first:
Mine: Go to finder - home -- library -- preferences.
Find the file called "com.apple.mail.plist" and drag it to the trash and empty trash. Restart mail. You will have to re-enter all your account info and all your mail on your server will have to be downloaded again. I use IMAP and everything is stored, so that wasn't a big deal for me. Once I re-entered all the account info, outgoing worked again.
THEIRS: In preferences, open a new account (use the + sign in the accounts pane in "Preferences"). Give it a different name but put in all your info. See if it works. If it does, delete the other account.
Theirs is a little safer, I guess. Make sure you back up messages, though.
Good luck.

Why can i not get my email to send from my mac? the outgoing server keeps saying its offline?!

why can i not get my email to send from my mac? the outgoing server keeps saying its offline?! any help would be greatly appreciated

markwmsn wrote:
To each his own. I own Outlook, but I avoid using it like the plague. The only Mac mail software I have liked better than Apple's Mail was Qualcomm's Eudora, which is no longer updated or even available, won't run without Rosetta, and unfortunately never quite got the hang of IMAP.
Check out this post regarding this user's continuing use of Eudora on his Lion MacBook:
Shield Eudora from Lion's Claws
A thousand thanks and kudos to Michael for this fabulously excellent thread!
Eudora's now happy in her new Snow Leopard VM home on my Lion ModBook!
Appears essential to keep resource-forked data off Lion disk:
First attempt with Eudora on SL VM was sharing data on Lion disk. Error messages on open like "can't find Table of Contents" suggest Lion ate resource forks crucial to Eudora.
Found success by transferring data from SL Mac to thumb drive, then mounted drive in SL VM so Lion couldn't touch.
While Michael warns against storing data in VM, appears there's no choice with Eudora. At least She's enthroned on a mirrored RAID.
There is Nothing like Eudora! (to tune of "There is Nothing Like a Dame" from South Pacific -- Oops! my gray hair is showing!)
(It's amazing Parallels can force Lion to store taboo resource forks. Thank God for code warriors!)
B
http://forums.macrumors.com/showpost.php?p=16496788&postcount=355

Mail preferences show outgoing server offline

Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
Any help with this would be great, how to get the ispserver.jp (online)
Thank you

I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

TS3899 I can't SEND email from Telus account in Alberta, Canada? Does anyone know how to set up the Outgoing server? Help! And thanks!

Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465 SSL) and none of them work. Please help!

You will need to get the required info to create/access the account with an email client from your school.
Are you currently accessing the account with an email client on your computer - if you have a Mac with the Mail.app, or if you have a PC with Outlook Express, etc.? If so, you can get the required account settings there.

I'm trying to setup my email, it's my work email and they don't provide an outgoing server, need help

I'm trying to setup my email, it's my work email and they don't provide an outgoing server, need help.

With an attitude like that, you got nicer replies than you should have. I have my work email on my iPhone and my iPad, but there's no way on earth anyone here would have known what my companies server is other than my company system administrator.........

Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help :)

Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help

For your work email, do you use a well known server or do you use their own server? Their server IMAP and SMTP addresses might of changed or you entered them in wrong. It might be something with your router but unless you blocked every incoming connection, then it should work. I would talk to your tech guys at work to see if it is on their end.
Hope this helped a bit, Sean

My outgoing server (SMTP) says offline?

All of a sudden my SMTP server says offline
I can recieve emails
Do not have this issue on any other device
Mac OSX 10.9
I would like your help if possible and thanks.

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is JohnDoe, other times it needs to be [email protected]

Why has mail suddenly started saying that my outgoing mail server is offline?

Why has mail suddenly started saying that my outgoing mail server is offline?
I can receive mail from my ISP using Apple Mail but as of this morning I can't send via my ISP.
When I check Mail preferences, they say that my ISP's outgoing mail server is "offline".
I haven't changed any settings, so what's gone wrong? I need a fix. At the moment I'm having to use Gmail.

If your email is hosted by Google then there are several known issues with Apple Mail under Mavericks accessing Gmail. Using a web browser is a good backup. In Apple Mail you can goto the menubar, choose Mailbox and choose take all accounts offline. Then bring them back online. Worst case you may need to delete and readd the account (usually if something was setup wrong) Menu bar - Mail > Accounts.
If you have turned on 2 step Google Authentication then you'll need to issue a specific email password for Apple Mail to use to bypass authentication. Google the steps.
Best of luck in getting your mail server online. Hopefully you can specify multiple servers in settings.

My outgoing mail server is offline. How do I turn it online?

My outgoing mail server is offline. How do I turn it online? I've done the connection doctor, I've changed the password. Nothing works.

OS X Mail: Troubleshooting sending and receiving email messages - Apple Support

TS1307 outgoing mail server (SMTP): offline?

I am able to recieve email but can send, getting message "username or password for [email protected] is incorrect.....went to mail and it's telling
me that 'outgong mail server (SMTP): offline.....how do I get it "on-line".....

Don't delete te old account yet.
I think they're slowing nudging people to the fact that MobilMe & .mac is going away shortly in favor of iCloudinees!
MobileMe & dot Mac will still work last I heard.
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

The mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

the mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

Hello Jeba1969
Use Connection Doctor to see what is causing it to be offline, like a incorrect password or a different setting for authentication. Check out the article below to get a start on troubleshooting your issues with sending mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Mail Setup Assistant
http://www.apple.com/support/macosx/mailassistant/
Regards,
-Norm G.

Outgoing server is offline. Help??

Similar Messages

Maybe you are looking for