Outgoing server issues

"A copy has been placed in your Outbox. The sender address [email protected] was rejected by the server." I am receiving this trouble message everytime I send a message

Found this solution elsewhere, worked for me:
"I just had the exact same issue with my iphone 5. I was able to troubleshoot the problem by going to "Outgoing Mail Server", clicking on SMTP, and i noticed that my PRIMARY SERVER was "on", but that same server under "OTHER SMTP SERVERS" was "off". Make sure that both servers for "primary" and "other" are set for ON and this will solve your problem!"

Similar Messages

Godaddy outgoing server issues on MacBook!

I use godaddy for my comany's email. I have a few employees and we are all having problems with the outgoing server. Incoming is no problem but outgoing keeps timing out. We are all using differenct ISPs. I spent 2 hours on the phone with godaddy and they're telling me the issue is on my end. Anyone else experiencing anything similar? My IPhone and IPad are sending without issues but my MacBook Pro sends sporaradically. One of my employees is having problems on his Mac Book and IPad. The workspace login site is funtioning fine. I'm at the end of my rope! Any suggestions?

This is not a Mac problem.
We use Windows and are having the same / similar problem(s) with godaddy email. We use the Thunderbird mail client and early October is when we first started noticing the problems (had been fine before that) .
SMTP outbound fails intermittently and error messaes indicate the SMTP server cannot be found or similar message. It has failed in the middle of an outgoing batch several times (when SMTP server has obviously been "found" - and sometimes it will complete the batch and leave one or two sitting in the outbound folder. Changing port settings has no effect on this intermittent problem.
Godaddy says there is no problem and suggests we use Godaddy webmail instead of Thunderbird - which is not convenient since we simultaneously manage 10 or so mailboxes for different domains - and the Godaddy webmail interface has become very slow to load. We do access webmail from android phones and, except for the slowness, the outbound from webmail does function. If we find a resolution we'll share here since this does not feel like an OS or ISP issue.

Gmail outgoing server issues with Apple Mail

Hi,
I'm currently running OS X 10.8.5 Mountain Lion, and trying to set up my gmail account in Apple Mail. I can recieve mail just fine, but am not able to send mail. for the outgoing server i typed "smtp.gmail.com." When i look at the Mail Connection Doctor it says that the imap incoming was able to login in and connect, as well as the smtp is succeeding with its connection to the server. However I keep getting the message that says "cannot send message using the server smtp.gmail.com"
With the connection doctor window still up, upon trying to send my letter again, an error comes up...even though the connections are still good. The error reads:
INITIATING CONNECTION May 09 13:56:22.639 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa9146888b0
CONNECTED May 09 13:56:22.755 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
READ May 09 13:56:22.785 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 mx.google.com ESMTP b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:22.797 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:22.830 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:22.835 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
STARTTLS
READ May 09 13:56:22.868 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 2.0.0 Ready to start TLS
WROTE May 09 13:56:23.039 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:23.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:23.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
MAIL FROM:<[email protected]>
READ May 09 13:56:23.105 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
530-5.5.1 Authentication Required. Learn more at
530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:23.109 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
QUIT
If anybody knows what the problem is or how to fix it, I'd be greatly appreciative. In addition, I do have this account being fed to my phone, to which it can send/receive mail just fine.
Thanks

By default Mail should enter all the correct setting for Gmail.
It's asking for authentication.
Select to Edit SMTP settings.
Select your Gmail account from the list.
Click on Advanced.
√ Use Secure Sockets Layer (SSL)
Gmail likes port 465 but Apple default to all ports.
Make sure your password is entered.
Use the Connection doctor to test your settings. You should see green lights to show your receiving and sending settings are correct. Click on Show Details if you see a red light.

Outgoing server issue!

HI i wrote a long and very important email on my ipad and it was saved in drafts and when i pushed the send button it gave me an error message saying my mail is in the outgoing server but could not be send.
But the mail is lost its neither send nore in drafts nore in outgoing server!!!
I am getting freaked out, as it is a very important message and i cannot simply write it again.
ANYONE CAN PLEASE HELP ME????
THX

Tanks for taking the time to post this, it sorted out the problem after also being driven mad for days.

Can't send emails - outgoing server issues

Randomly my phone won't let me send an email. It sits in the Outbox unsent and never sends.
But strangely I'm able to receive emails. I have 3 email accounts set up on my phone, I've never had a problem until now - Over the weekend I updated to iOS 7.0.2 this may have changed something in the settings....
When I go to send it's says "CANNOT SEND MAIL, CHECK THE ACCOUNT SETTINGS FOR THE OUTGOING SERVER" - I've checked the settings, but don't know what i'm looking for
Can anyone assist?
thanks
VB

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

Mail OUTGOING SERVER ISSUE

How can I change the server for outgoing mail?? I only have one and it prompts me with this:
Cannot send message using the server
smtp.mac.com:sharrkmedia
The connection to the server "smtp.mac.com" on port 25 timed out.
Select a different outgoing mail server from the list below or click Try
Later to leave the message in your Outbox until it can be delivered.
any thoughts?

If you look around the discussions you will see there are many folk with the same issue. It looks like a serious bug in Mail. I have the same problem. I believe it has nothing to do with what port you are using. Port 25 should be the right port for most folk.
Some people have managed to get things working but it seems to me they've sorted things by fluke rather than logic. There doesn't seem to be a fix-for-all.
I have read these things have worked for some folk (not me)...
-reset router/computer
-erase email accounts and manually create them again
-re-enter (ie delete and re-type) the SMTP server address(es)
-switch on/off/on smtp authentication (it should be off for most folk)
-plus others I've forgotten now.
Non of this worked for me.
Personally, I believe these are not fixes but they might have an effect on the problem for some people.
I'm waiting for a solution and using my old computer in the mean time

Offline/outgoing server issues - delete SMTP keychain entries?

does anyone know if it is worthwhile deleting various entries in my keychain for SMTP server items and if so is there anything i need to save?
i need to try and isolate some email problems but i cannot tell if this is a valid troubleshooting step and if so what i am supposed to save.
i have 15 accounts on 2 different devices so i would like to avoid re-setting up (for like the 50th time) all my email accounts.
TIA

I'm having same issue. Works on my old Mountain lion machine...same settings and Ipad

TS3276 Email outgoing server issues!

ok, so all my email's outgoing servers showing are "offline" and I can only use one of them, I have 3 hotmail, 3 Gmail and 1 iCloud accounts, only one Gmail outgoing servers is working! and of course the icloud!
If I try to send an email using live.com accout! it fail!!!!
any help?
Ps. I used connection doctor! it just shows me the problem no solutions!

Ok I just realized something, I have to Edit the SMTP list and set the password again on the each email account!
that solve the problem,
seems that when I changed my password (unlike the outlook) mail app updates only the incoming mail server, never the SMTP outgoing settings!
thats weired,
thank you for your help Linc, Awesome!

Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help :)

Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help

For your work email, do you use a well known server or do you use their own server? Their server IMAP and SMTP addresses might of changed or you entered them in wrong. It might be something with your router but unless you blocked every incoming connection, then it should work. I would talk to your tech guys at work to see if it is on their end.
Hope this helped a bit, Sean

Outgoing server constant issues (IMAP)

i constantly seem to have problems with my outgoing email servers and i can't seem to figure out whether i should be setting a SINGLE outgoing server for each email address and/or if this HAS to be the same listing as that for my WEBSITE BASED EMAIL or if i can do something like send email from my website based email (or my iCloud email address for instance) from a GMAIL outgoing server.
i mean, is there some explanation somewhere as to how to set these things for a GMAIL email address, a iCLOUD email address and for a WEBSITE based email address (i.e. [email protected])?
my email always gets hung up going out and there are enough settings for this section to make the ability to try and fix it on my own about to have about 4 factorial combination that i have to try to get it correct.
TIA

Hi,
How many IMAP accounts in the org?
Does this issue occur randomly, specific time or all the time?
I suggest upgrading to the latest version of Exchange 2007 for testing.
Also suggest collecting Event logs for the further troubleshooting.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outgoing mail server issue

I cannot send outgoing my mail from my email account. Its saying
two servers marked with
alert icons are in conflict and cannot be saved.
two servers cannot share the same address and authentication settings
. resolve the certificate and try again.
Ive delete the account now and re set them up but it still has an issue with the outgoing server which are the same .... Can anyone help?
jen

Is this MobileMe or dot Mac?
If so...
Do not delete the old account yet. sign up for an iCloud account if you haven't.
MAKE A NEW ACCOUNT - DO NOT TRY TO ALTER YOUR EXISTING ACCOUNT.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

Compatibility issue with outgoing server; they suggest downloading Thunderbird. Any suggestions?

My internet provider says there is a compatibility issue with outgoing server and suggest downloading Thunderbird. Any comments?

Not without some details from you.
What version of OSX
Who is the mail provider
If not iCloud mail what type is it (POP or Imap)
That's a start.

Outgoing Mail server issues

ooutgoing mail server issues. Rebooted phone, changed password, changed port everything and still no luck !!

Its something to do with my phone it's self. The exact details in another phone works !! Just can't figure it out.

I am unable to send mail on my IPad because the iPad ignores the single correctly configures outgoing server and instead looks for long since deleted outgoing server which is not listed in my settings at all.

Some time ago I used to use an outgoing mail server, which I will call 'XYZ'. However I changed email providers and now have a new outgoing server which I will call 'ABC'. I tried deleting that old outgoing server when I changed email providers but had problems doing so. So what I did was completely delete all email accounts from my iPad and then reinstalled the two new email accounts from scratch, complete with the new outgoing server 'ABC'. That appeared to be successful, and I can receive email OK. Also the new server 'ABC' is the ONLY outgoing server listed in my settings on either account
However despite the new server being the only one in my settings the iPad will not send mail and shows an error message saying that the settings for the OLD server 'XYZ' are incorrect. I cannot amend or delete that server as it has already been deleted and is not listed in my settings.
It is like the iPad is somehow still remembering that old server and thinks it's the primary one. Or it's getting old server info fron iCloud or something.
My iPhone has the same two email accounts and identical settings and does not have this issue.
Any ideas, other than a complete factory reset?
Many thanks
Rob

From the Mail menu bar, select
Window ▹ Connection Doctor
Click the Show Detail button. A drawer opens. Click Check Again and post the text that appears. Anonymize any personal information before posting.

Dealing with two email accounts that use the same SMTP (outgoing) server

Folks:
re:   mail.app 5.2 (MacOS 10.7.4) with respect to POP accounts only
I've read this thread multiple times, spent many hours experimenting, and my web searches haven't come up with any more useful help.
How do you persuade mail.app to accept settings for two similar, but distinct email accounts that use the same SMTP (outgoing) server?   Say, the accounts are "blue.example.com" and "[email protected]". These have different user names and passwords.   The SMTP server is "smtp.example.com".
I think this is the appearance of success: the SMTP Server List (as seen in edit-the SMTP-Server-List mode) shows:
Server Name                   In Use By Account
    smtp.example.com      [email protected], [email protected]
(Description column omitted for brevity. And of course, mail.app doesn't show the little envelope icons.)
But I cannot reliably achieve this result.   When I select the SMTP server from the list for the second account --as suggested in the above-referenced thread--- I see the credentials (user name and password) for the first. Should I overwrite them? No, I don't think so -- I think that will break the first account.   I feel mail.app should present me with empty credentials boxes instead. Maybe this happens -- sometimes. But I can't see how to make it happen. Am I simply overlooking something?
A slightly different way of asking about this issue:   Suppose I manage to do a proper setup for the two accounts and they work. Then I change the password for "[email protected]" on the server. What is a reliable way of reaching the SMTP credentials for that account to make the edit? Same question for "[email protected]"?    Even when I successfully attach two accounts to one SMTP server, I seem only able to reach the first listed one to make changes. (In this case, "blue.example.com").
It is possible I'm missing something incredibly obvious...    I know the credentials for each account are distinct, but maybe mail.app copies them from the POP (incoming) settings.   Nah, that can't be, can it?   Or what?
Maybe I'm seeing bizarre things due to scrambled mail.app preferences. I've seen it before on other apps: delete the current preference file, get an auto-generated fresh one, and sanity returns. But with mail.app, with the prospect of losing years of emails --yeah, I've done it-- I'm extremely reluctant to mess around.
Suggestions, please.
TIA
Message was edited by: Hen3ry to clean up the table a little and add a parenthetical explanation.

OK, I'm convinced.   The mail.app UI is BROKEN -- in my primary user account. Such that it cannot reliably select an outgoing server for editing.
I created a new user account and installed some relevant example accounts in mail.app in that account. No problem. Well, a bit obscure, but still fully logical and reliable selection of individual SMTP accounts for editing.
For the sake of clarity, I think it is best to mark this "answered" and repost, focusing on the symptoms and asking how one might go about repairing the problem. So I'll do that.

Outgoing server issues

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