Outgoing server offline

My outgoing server always show offline on my mac even after re-setting all passwords

Hey Linaef,
Thanks for the question. I understand you are experiencing issues with your Mail account on your Mac. To isolate the issue, you can utilize the steps in this resource, along with the Connection Doctor:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
You may also wish to double check your mail settings are correct:
Apple - Support - Mail Settings Lookup
http://www.apple.com/support/mail-settings-lookup/
Thanks,
Matt M.

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HT1277 i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline

i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline can anyone help

If you can receive mail and your connection to your ISP is otherwise working, but cannot send mail, then your SMTP settings are incorrect; the SMTP server port is wrong, your SSL setting is wrong, or the username or password credentials don't match what the ISP has, or your attempted accesses are being blocked or your ISP SMTP server is offline.
And in general, don't use port 25 for your outbound mail, unless your ISP specifically requires that; these days, that port is best left to communications between mail servers and (usually) not used by any mail clients.

Mail preferences show outgoing server offline

Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
Any help with this would be great, how to get the ispserver.jp (online)
Thank you

I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

Mail--outgoing server offline

Recently one of my outgoing mail servers is listed as "offline." No matter what I try I have not been able to use it to send e-mail. I've tried to delete and reinstall the mailbox, but that did not work.
Is this a Mountain Lion issue? Is there a fix.
By the way--the SMTP server for my gmail account does stay online.

I'm having same issue. Works on my old Mountain lion machine...same settings and Ipad

Why can i not get my email to send from my mac? the outgoing server keeps saying its offline?!

why can i not get my email to send from my mac? the outgoing server keeps saying its offline?! any help would be greatly appreciated

markwmsn wrote:
To each his own. I own Outlook, but I avoid using it like the plague. The only Mac mail software I have liked better than Apple's Mail was Qualcomm's Eudora, which is no longer updated or even available, won't run without Rosetta, and unfortunately never quite got the hang of IMAP.
Check out this post regarding this user's continuing use of Eudora on his Lion MacBook:
Shield Eudora from Lion's Claws
A thousand thanks and kudos to Michael for this fabulously excellent thread!
Eudora's now happy in her new Snow Leopard VM home on my Lion ModBook!
Appears essential to keep resource-forked data off Lion disk:
First attempt with Eudora on SL VM was sharing data on Lion disk. Error messages on open like "can't find Table of Contents" suggest Lion ate resource forks crucial to Eudora.
Found success by transferring data from SL Mac to thumb drive, then mounted drive in SL VM so Lion couldn't touch.
While Michael warns against storing data in VM, appears there's no choice with Eudora. At least She's enthroned on a mirrored RAID.
There is Nothing like Eudora! (to tune of "There is Nothing Like a Dame" from South Pacific -- Oops! my gray hair is showing!)
(It's amazing Parallels can force Lion to store taboo resource forks. Thank God for code warriors!)
B
http://forums.macrumors.com/showpost.php?p=16496788&postcount=355

Upgraded to Yosemite outgoing email server offline BT

Since upgrading to Yosemite this weekend Mac Mail outgoing server is showing as offline. Using BT email account. Able to receive e-mails but cannot send. Have checked all settings and tried removing/ adding both e-mail accounts several times. Still same problem.
My daughter still able to send BT e-mails from BT accounts on her PC, my husband still able to send email via BT account using iPhone 4s which has not had recent upgrade. Also able to send email if I log directly into BT mail and use their system which could indicate Apple Mail/ Yosemite problem with BT account?
Any help, advice or comments would be much appreciated.
Many thanks
Debbie

I upgraded to Yosemite over a week ago and all was fine until yesterday when I started getting identical symptoms to those outlined by others.
Would it be possible for you (or someone else) to explain in more detail exactly how you deleted all your SMTP servers.
I have several listed . . . some are bt and some yahoo.

Outgoing server is offline, but I can still receive email

I have successfully set up Mail 3 in Leopard, but I have one problem. For whatever reason, I cannot send email. My account is online and I am able to receive messages without incident. However, it shows that my outgoing server is offline in my account information. I am using the same/correct outgoing server. Did I overlook something when setting up my account, or is this my ISP's problem?
Thanks in advance for any help.

Ok everyone, I got my .Mac Mail working finally. It seems that there are 2 outgoing server ports. The default port is 25, but some ISP servers might block that port, so the other one you use is 587. I switched mine from 25 to 587 and I'm online and working perfectly.
http://docs.info.apple.com/article.html?artnum=305867
I hope this helps everyone else solve this issue!
Later.

Outgoing server is offline. Help??

I have just set up my gmail account on my mac email
my outgoing server is showing as offline
can you help

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is JohnDoe, other times it needs to be [email protected]

Yahoo outgoing server is offline

My yahoo outgoing server is offline. I can receive messages but cannot send. Any suggestions??

Troubleshooting Apple Mail
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Mail Outgoing Server almost ALWAYS offline (ATT internet)

I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?

Akicita wrote:
I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?
I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
Message was edited by: BobTheFisherman

Outgoing server settings for MAC MAIL with multiple accounts?!

if i got paid to do this, my outgoing mail server issues would be somewhat amusing but as it stands they are really extremely annoying.
i have multiple email accounts (multiple addresses with multiple hosts - gmails, domain based email, me.com address etcetera).
does ANYONE know if there is an FAQ on what is recommended with respect to the settings on whether to tell mail to ONLY USE the one outgoing server and/or anything with the other settings?
i feel like i am in a pachinko parlor when i send mail because there is constantly an error of some kind and then i try dropping the mail through a different outgoing server by selecting a different one from the list and i just do this until it goes out. oftentimes i don't find out it didn't go out until the NEXT DAY becasue i am working and this alert gets hidden behind my other windows where i do actual productive work.
any ideas? i have two domain based websites (multiple emails with two SMTP addresses), two GMail accounts and me.com...
THANKS!

hi. CS. thanks.
do you know what this does as a practical matter? i mean, is it NECESSARY to check this box? will it try other outgoing servers and NOT WORK if you don't check this box? conversely, will it NOT try other outgouing servers if this one is unavailable if i check this (presumably the answer is yes here). i mean - am i likely to run into fewer problems by checking this box and i assume it is necessary to use the OUTGOING SERVER of the actual domain you are trying to send mail from as opposed to - for example - using GMAIL outgoing server for everything because you think you will get less errors than sending from your email domain outgoing server.
you know what i am saying? i mean, i get a bootload of errors and actually can't send mail these days even though Connection Doctor is telling me everything is hunky dory.
also, what is meant by "Offline"? do i have to go in and tell it to take everything on line for some reason and is this totally separate (telling it to go online) from checking things in Connection Doctor?
THANK YOU

Outgoing server works for one user not for other

Hi,
I just made a second user in Leopard. When logged in as the original user, the outgoing mail server works fine in Mail. When logged in as the new user, the outgoing mail server shows as 'offline' in Mail. In both cases the outgoing server is the same one.
As the new user i can only receive mail and not send any. I am pretty sure the account settings on both mail accounts r identical(Authentication, SSL etc.) (except for user specific identification of course)
Any advice/idea on what is wrong and what i can do to make the outgoing server work for both users?
Thx,
Brick

Yes I am certain the authentication is correct. When trying to send a message out Mail gives a message saying my "SMTP server does not support authentication".
When i open Mail preferences. The outgoing server is indicated as Offline.

HT1277 all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info.

all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info. Does anyone know what the problem might be? Thanks

If you're having trouble sending mail, then either the SMTP (outbound) mail server settings — the server, the port, the user, the password, and whether SSL is in use or (unlikely) not — are incorrect, or the mail server is offline or has been reconfigured.
The SMTP (outbound) settings are in Preferences, but are buried rather deeply. Select Preferences > Accounts > select the account > switch the outgoing mail server (SMTP) to Edit SMTP Server List... and then select the SMTP server from the list, and verify that the settings are correct with your ISP, and that your username and password are correct.
The required settings vary by your particular mail ISP; you'll have to check with the ISP for the server and login details.
To test settings, select Window > Connection Doctor > then (when the tests fail) show the details, and (if you can't sort out what happened) sanitize the settings and post the output here.
Caveat: do not repeat password tests with the mail server, as various mail providers can be configured to assume these are a password brute-force attack, and lock out repeated login attempts.
Caveat: never, ever, ever, ever, ever, ever, ever not-at-all enter a password when Mail pops up a dialog box with the "OMG YOUR PASSWORD IS WRONG!!!!!!!!!!! PLEASE ENSURE YOU CANNOT LOG IN AGAIN!!!!!" dialog box. (I'm paraphrasing that error dialog box slightly.) The correct answer to that Mail.app password dialog box is almost always "cancel" button. Passwords stored in Keychain generally don't get lost or corrupted, and trying random passwords as that dialog box encourages just gets you locked out of various servers, and...

HT2623 smtp server offline-please advise

icloud server offline, cannot send email from mac, will not allow me to change settings because incoming mail server field will not allow text to be entered

You should confirm that your incoming (IMAP) and outgoing (SMTP) servers are set up as detailed in this page:
http://support.apple.com/kb/HT4864
There will usually be a 'pxx' number stuck on the front and you can ignore that. Please also always post your system when you have a qur=ery as it can make a considerable difference to the answer.

Can recieve but not send emails, although outgoing server settings look ok.

I am able to receive email, but I am not able to send email. I have run the connection doctor - My email connects to the internet; I connect to the incoming mail server, but I am not able to connect to the Outgoing Mail Server.
I have looked at the settings on the outgoing server 'edit server list' and they appear fine. The smtp address is ok, as is the username and password. I have selected 'Use Default Ports 25, 465, 587', as usual. Still it won't connect to the Outgoing Mail Server. It was working fine 24 hours ago, and I haven't changed anything... It now says that both of my outgoing servers are offline, although my colleagues can all send emails from these servers, the problem is only with my laptop.
Any ideas? I have emails that urgently need to be sent.
Thanks in advance!

I am in an identical boat! Except that in my case it is a result of having re-installed OS10.5.8 (archive install) over 10.6.2 (as the latter was causing more trouble than advantage).
In another thread, procedure for re-set included erasing "com.apple.mail.plist", but I don't have one
The 'network diagnostics' button is greyed out in 'connection doctor'; maybe irrelevent since internet and incoming emails to one of 2 accounts are working. But also Connection Doctor shows doubled-up accounts, probably 1 set originating from connection protocol during OS10.5.4 installation when I was guessing at the settings and the other from editing the preference panes to those I have working fine on my G4 powerbook (not identical as that is in 10.4.11 & Mail 2.1)

Outgoing server offline

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